Thunderbird Support Forum

I use Thunderbird for 4 Google email accounts and 1 Sasktel email account. All 5 accounts are IMAP. Sometime within the last few days, hundreds of sent emails have gone missing from one of the Google email accounts, and the single Sasktel email account.

I haven't made any changes.

My disk cleaner is set to leave Thunderbird alone.

Thunderbird updates automatically. Could the most recent update have somehow deleted my emails?

Is there any way to get those sent emails back on my laptop? I see that they still exist on the Sasktel and Gmail servers (if that's the right terminology)?

Hello,

I am using Thunderbird 115.4.2 (64-bit) on Win10. Some of my emails have those subjects are not readable as image attached. They are supposed to be chinese charaters. In " View Source" choice, they're displaying correctly. But I tried " repair text encoding" didn't work.

And in my Font Advanced setting, it's searchable that there's encoding. But I cannot see it in my interface. If someone could share how it can be fixed?

Thanks.

I need a button to get immediate check of my email inbox from my provider. The old button has been replaced b y a NON-FUNCTIONING button which offers the key alternative alt-1, which also DOES NOT WORK

I have a client that is responsible for sending emails to all members of a board of directors on a timely manner. All members are on Gmail. The client is also on Gmail. She has created a list in Outlook to send a monthly document. Sends it to the list. Google refuses to execute and does not notify until a day or so later. Error msg says the bulk mailing rule offended.(Rule says it comes into effect when 2500 emails sent but balks at a list of 40...go figure) The solution I am looking for would send to the list members one at a time 10 seconds apart sidestepping the Google Bulk email bulk mailing rule. Is there a way to script and call from an email list?

Since 115.4.1 update all attempts to send/reply/forward emails fail with error message AUP#Out-1500 asking to verify email address -- which was not changed. Same problem after update to 115.4.2. No problem to send email directly from Spectrum's Road Runner web site.

ISP: Spectrum Domain: roadrunner.com OS: W10.

Can't receive or send mails on my main address peter.lerche@mail.dk on my PC. Can receive but not send on my phone. Can receive and send on my spareaddress peter.lerche28@gmail.com on my PC.

Не отправляются письма ни из одного адреса через приложение Thunderbird. SMTP протоколы настроены правильно. Один из адресов использует стандартный протокол mail.ru, но письма тоже не отправляются. При этом входящая почта доставляется в нормальном режиме. Если зайти в почту через браузер, письма абсолютно нормально отправляются. Как решить данную проблему?

Open thunderbird up and want to print an email. Most of the time the printer is the default. Once I print and then go to the next email to print, the default printer is gone and the only option is save to PDF. I can close thunderbird and reopen it and seems to alleviate the issue for a few times then back save to PDF only. Strange issue. I have reinstalled thunderbird a few times. All other programs on the pc I print from always use the defaut printer.

Hello,

we are a group of 9 people, organizing us with TAGs in Thunderbird (using same IMAP Mail). Before update to 115 version from 102 (I think) the tags were working flawlessly for more than 10 years. Now the syncing of tags somehow changed. For example if someone change the tag on received e-mail, on other computers the tag stays the same, until you click on that e-mail or until again a new e-mail arrives. That is very confusing because all the time you are not sure who's tag is selected or even more problematic that you untag someone who was already tagged. Before if someone tagged e-mail message, the tag was synced in next second, nevertheless at which e-mail were you standing. That was perfect!

I hope for implementation the option to manage tag-syncing time. Or can someone tell me if that's possible to manage that somewhere inside manual settings(Config editor)? I would also be pleased that somebody explain me how the tags synchronization actually works in latest TB?

Thank you all!

Where can I get the bug fix for email jumping in the preview window? I understand that the fix has been created and tested. I downloaded what I think is the daily build, but, When I attempt to install it, I am told that I require windows 10. This is getting very aggravating. What took an hour before the upgrade now takes at least three hours for reading my email.

I check 7 different email accounts. Now when I check them and click on an email the whole section will go to the top or the bottom, Then I need to scroll down or scroll up to get back to the new emails. And different email accounts do different things. I use Windows 11 - 64 bit. I've really liked Thunderbird over the years, have contributed so I hope these flaws gets fixed. It's just so problematic to use it now. I don't have the time to spend hours searching through threads to find if it's even fixable.

Been using Thunderbird for years, seldom have problems. But starting to see the software frequently hanging in the last week or two. Most often, things will be fine, and I'll go to bed. When I wake up, the software is hanging, no messages have been downloaded for hours, the cursor is a small blue spinning circle, and the program is not responding. I have to force-quit with task manager, start it up again, then it runs fine for several hours, before doing the same thing again. Just now, I found it hung again, without having to go to bed first.

I have no way of knowing if any email is being lost during this time or not, but I have no reason to think it is. The problem is not anything major (force quit, then reload is not a horrible inconvenience), but I'd like to avoid the problem.

Only recent change is I created a new gmail account because one place I like to receive emails from seems to be having problems with my own domains' emails, but they don't work with the gmail account either ... go figure. The new gmail account seems to have no problems sending or receiving emails for the most part, but since this problem started happening within the last couple of weeks, and I added the new email in the last couple of weeks, could be connected.

When writing an email if I use the 'Insert>image' menu route the whole thunderbird app freezes (using win10, fully updated). However, if I manually copy and paste to insert an image via the clipboard, it seems to take OK. So have a workaround now, but worry the program route is failing. Am I missing a setting somewhere (I must say I have experienced glitches* since updating to the newest supernova version - 115 - and wishing I'd just stayed with the older previous version a while longer.

• Other glitch is the system is endlessly demanding passwords for my hotmail accounts when checking email (not so for the yahoo or gmail accounts). Very frustrating and time consuming.

Thanks for any advice Ken Dutton

How do I find the email I click on? I search for something, I see the email in the list of results, I click on said email and instead of opening it, it bring up the ENTIRE thread that it is embedded in and I have no idea which one it is! PLEASE FIX THIS! It used to open up the email you click on within the thread. Now it just shows the thread. This latest update has RUINED the search function.

I have recently started using Thunderbird 115.4.3 on a new laptop running Windows 11. I transferred my profile from my old laptop and set up my two email accounts as POP accounts. The problem is that Tbird is regularly crashing, mostly (maybe only?) when I delete messages from my Inbox. When I restart the program, it works fine except that all or most of the messages in Trash are now duplicated multiple times. Any ideas how to stop this behavior?

Runs normally fast on my external monitor, but not on the laptop's internal display where it's really slow. In the beginning seconds of using mail, it runs great. But then after a few seconds the graphics are running slow. Mousing around, switching between emails, etc. - basically any interactions with the UI are really slow, makes it barely usable. But why is it that when I'm connected to an external monitor, things run ok?