Thunderbird Support Forum

I'd be happy and grateful to you and your tips. I use Win11 and Thunderbird Ver. 115.5.1 . My problem started months ago. The attached image shows the typical message I receive: the sender does not show, my name always appears instead (Francesco Tamburrano). Moreover when there is a link, clicking on it does not act (does not transfer to the address shown). I am ready to provide further info and examples of received messages. This problem is only with Thunderbird. I am obliged to use another mail....but I love Thunderbird, I really like it! Best regards to the reader!

Using multiple profiles. Checked work offline. Thunderbird opens to a page asking me to "Setup Your Existing Email Account" when I'm attempting to open an old email account.

The server settings have changed since this profile was used. Thunderbird is giving this error message: Unable to login at server. Probably wrong configuration, username or password.

Why is Thunderbird asking me to do this and trying to connect to the server when I requested to work offline?

Thunderbird, new installation, with 5 email accounts. Only one is of any size (7+ GB), but it is only sync'ing 6 months of messages, so the amount on disk is not huge. The 4 others are all below 1 gb. After just a week or 2, I am getting the "compact folders" alert, and it offers to recover 51.9 GB of disk space! This worries me, because I had just about 25 gb of disk space free when I installed Thunderbird, so it can't possibly recover that much space. The Thunderbird folder in AppData/Roaming is only 1.74 gigs. Where is it getting 50+gb from? I'm afraid to run this maintenance task.

Hi, reset password in Thunderbird account and went to log back in and can now only access past 14 days of emails. One mail; folder has emails back to 2020, but no other folders have any emails available. How do we go about recovering these emails??? Cheers, Paul

when i open thinderbird to check my mail i dont see how mush new mail i have. but when i open de mailbox and close it again it shows how many new mails i have.

Is tehre a way to show new mails per mailbox automaticly when i open thinderbird without haveing to open the box manualy. it makes life so mush more efficient.

i switched over to thinderbird couse the new free outlook bloks this feture and dont show new mails in the mailbox at all.

I have recently switched to Thunderbird from Outlook and have found that some types of email are not visible in my Thunderbird inbox. I can see them in my email provider's webmail and they worked fine in Outlook but they aren't appearing in Thunderbird. I have tried adding the sender's email to my address book and telling Thunderbird not to block messages if the sender is in my address book but that hasn't helped. The two types that I have noticed are: i) messages from a groups.io mailing list that I'm a member of and ii) the daily digest from Nextdoor (a local social media website). However, if I search for the subject or sender then the email can be found by the search in Thunderbird so it seems to be there but just not visible. I have set up a global inbox and have various sub-folders of my inbox which I use rules to divert emails to. Any suggestions gratefully received.

I am using Thunderbird 115.5.0 and have been suffering double line spacing since I upgraded to this version. I can fix it on a on a per session basis, but when the programme is closed, it defaults to double space again. May I ask when this bug is going to be addressed please? Thanks John.

Hi, I've used Thunderbird before but not recently, and am looking forward to having it again. After a number of years using webmail for multiple accounts I started using the Seamonkey version, but did not know my local archived email was not backed up and I lost several years of archived email when my last computer crashed. I tried reading the FAQs but for whatever reason I can't figure it out on my own. How do I find the path for local profile stuff -- probably also need to check this on another family member's computer as well! Thank you.

PLEASE a filter to remove attachments and put in selected directory. No stars, not the whole message just the attached file or files. Thanks Ray Carbuhn teletext@aussiebroadband.com.au

spent a long time typing a complex mail, and due to the way the new version (115.5.0) does things, the outgoing address had a . on the end of it that wasn't visible, because it was obscured by a note that the send address wasn't in the address book, For years, I've had used BCC to get a copy back into my inbox, but now, with this latest version, if the send fails, it also doesn't forward the copy, so a mail that took over an hour to create is now lost due to the failure of the system, before now, a fail due to invalid address returned the item, so at least the body of the mail wasn't lost.

NOT impressed, this means I now have to change my system in order to not lose items by using the BCC option, it meant I knew that the server had processed the mail, now, I've no way to be sure it has truly been sent.

Running 115.5.0 and want to export my contact list to be able to use it in a spreadsheet. The export function in the Tools dropdown only allows for export of "accounts, messages, address books and settings to a ZIP file." What happened to the ability to export just the address book separately to a csv file? Please help. Thank you.

Good evening, when I delete an email on Mozilla Thunderbird it is not deleted at the same time on the liberomail site. How should I set up my account? Thank you Best regards

I have a cannon mf455-dw that is suppose to open the email client when you scan to email and attach the file. When it goes to open Thunderbird it fails. Is this common and is there are work around for this?