Thunderbird Support Forum

As an example, I might order a flashlight from a vendor. I would have received an order confirmation by email, and then might get another message when it is delivered. But depending on the vendor's practices, these messages might not say "flashlight." A year later, suppose I want to know where I ordered the flashlight. If the messages refer to an order number but do not say "flashlight", I don't have a simple way to find this out. What I would like to do, when I archive the message (or subsequently), is to edit the body (or subject) to include this keyword. Is there any straightforward way to do this in Thunderbird? Thanks for any advice.

We use Mozilla for all our email accounts, and yesterday morning it temporarily crashed. We now can't access any gmail emails , apart from February 2024. Can you please help us retrieve our emails?

About four days ago my email froze & asked for my password to activate imap.mail.yahoo.com. Everytime I enter my password it flags failed & asks for retry or new password. Finally I went directly to the yahoo mail site & logged in with the exact same password. If it works on yahoo mail but not on Thunderbird (anymore) I am at a loss. Can you help me? Thx, Doug

Mozilla has suddenly stopped saving emails with attachments to the Sent box. Emails without attachments are being saved to the Sent box as usual. Could you suggest how to reset the system to allow emails with attachments to be also saved?

Thank you.

My Windows 10 desktop failed and went into a shop for repair. I have years of Thunderbird messages on it. The repair is complete and Thunderbird is working well again.

However, for several weeks I was only able to send and receive messages via my ISP Webmail. I would now like to move these messages into Thunderbird on my repaired desktop computer.

I cannot find an elegant way to do this. I know I send forward or resend all of these messages from Webmail to the main address on the desktop and then move them into the appropriate In or Out folders. But, I have downloaded all of these messages onto a flash drive and would like to use it to load the messages.

I would appreciate any advice about the best way to do this.

Thank you in advance.

The new version of Mozilla is not user friendly. I do not want to search a bar across the top of my screen for the inbox. I want to see my emails as they arrive, in order by time. It is frustrating to have to scroll backwards in the bar across the top of my screen looking for inbox

I need to send a libre office calc sheet by email using thunderbird to a colleague, so she can open it and edit it and send it back to me with her input. Until she is logged onto Thudnerbird, I have tried sending it to myself, but it arrives as a 'read only' document. I am unable to amend it. I have added my email address to Libre office Tools / options/ email and selected File/ Send / email as open document spreadsheet, but it still does not work.

What I am doing wrong here please? I'd be most grateful for any help. thank you

I have installed TB on a new device and want to set up my mail accounts with only the last 3 months mail for each one.

I understand the IMAP account settings for "Synchronization & Storage" & "Disk Space" where indeed you can set the download by size or time.

The problem is that those settings are only accessible once the mail account is set up.

The mail account set up itself initiates the download of all mail from the server the instant the account is set up which is then not adjustable until after that initial download is complete.

i.e. there appears to be no way to stop the entire mailbox from the server being downloaded.

Does anyone know a way to time limit that initial download or indeed prevent any initial download until the account settings can be used to do so?

Hi,

Hoping someone can help, I'm setting up my Gmail account and have copied all the settings over exactly from my old laptop and have generated a new 'app password' in Gmail. Thunderbird pops up a Google login page then it is saying it can't connect to the server. Everything is working fine on my old laptop with configuration exactly the same (except for the use of older but still active app password).

I don't think Google allows me to see my old app password, only generate a new one, but as the new one won't work I'm thinking that maybe Google somehow knows I'm using POP email on two machines and won't allow this until I delete the old app password. Does anyone have experience of this? Just don't want to delete the password in case it stops working on both laptops! Also note that I don't want to disable 2 step authentication as this makes my account less secure and it has been working fine for years with this enabled.

Thanks!

Thunderbird opens and is permanently trying to re-open a previous tab, with the oscillating dots. It will not respond while trying to do this. How can I close this tab?

My home page of emails only lists the headers and no longer shows the first few lines of the body of the message. No matter what I try - in view etc - I can't get it restored to what I used to have. Please help! Thanks

Suddenly getting error message window titled "Send Message Error" Reads" Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) mail.peak.org failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again."

Checked with ISP and they have not blocked or many any changes and verified the SMTP settings are correct. Port 465 Connection Security SSL/TLS Authentication Method Normal Password.

I also at times received a Tbird window in the lower right of the screen that I couldn't using the snipping tool on to same. Says something about reducing the cache which I did to no avail, going from what I gather is a default 15 to 10.

Was sending messages without issue this morning but now can't get past the above message. Can send messages using the ISP's Zimbra webmail. They have no knowledge of Thunderbird and do not support it. I've read what I could find but didn't see anything replicating my issue.

I need someone in Tallahassee, Fl, to help me with my account. Is there anyone who understands and can help me with my existing account that needs straightening out. I would like personal assistance.

Suddenly I can not receive my emails on Thunderbird. They do show up on my cell phone. When I send an email, I get the following, "Your message was sent, but a copy was not placed in your Sent folder due to network or file access errors. What can I do?? Ed PS I will get your email response on my cell phone, thank you.

Hey, I would like to move my thunderbird profile (including all the old emails) from my old PC to a new MacBook. Before I buy the MacBook, I would like to verify that this is indeed feasible. I have migrated my Thunderbird profile from PC to PC and found it very intuitive. Is it essentially the same process for migrating the profile from PC to the MacBook? I assume the folder would be slight different but there will no not be a conflict due to the data format, right? I would be grateful for a brief confirmation / some advise. Thank you! Simon

Hello, I moved Thunderbird data to a new computer according to your instructions via a USB drive On the target computer everything goes well until point 9 of your instructions. "Choose to replace your current data when prompted." However, this screen does not appear. I open Thunderbird, but then only the screen to enter the email data appears. So Thunderbird does not open with complete data. What do I do? I'm wrong.

Greetings Jos Rullenraad