Thunderbird Support Forum

I have recently started using Thunderbird 115.4.3 on a new laptop running Windows 11. I transferred my profile from my old laptop and set up my two email accounts as POP accounts. The problem is that Tbird is regularly crashing, mostly (maybe only?) when I delete messages from my Inbox. When I restart the program, it works fine except that all or most of the messages in Trash are now duplicated multiple times. Any ideas how to stop this behavior?

Granted, I have massive boxes...but in my Sent folder, I checked a mail sent just this morning and wanted to right click it to 'edit as a new message'...however, when it opens, the content is related to a different email and the sendto email is also from a different email. Is there a way to clean up something like this? I shut down TB and waited and reopened and the issue stays the same.

The Not Responding stuff, plus this, has me looking for an alternative.

Hi, As of yesterday I am unable to send emails out. I keep getting this message below. I have gmail on same computer and that works fine. I am able to receive emails but can't send. Please help

Greetings! This morning, I suddenly cannot send emails. I am using Tbird 120.0 for my Spectrum Road Runner account. No problem receiving emails and no problem getting onto webmail where I can send and receive. And I am getting this error message when I attempt to send:

Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: p-impout005.msg.pkvw.co.charter.net cmsmtp Connection Rejected - see http://www.spamhaus.org/query/ip/76.37.3.140 AUP#Out-1220.

I've checked my account settings and don't see anything untoward and have changed nothing. Admittedly, I am no expert but have done my best to check on FAQs and possible similar sounding issues.

Any thoughts?

Many thanks for any ideas and/or solutions.

Jeg kan ikke sende mails i Thunderbird, men jeg kan godt modtage mails, det har varet i ca 1 måned. Problemet har vist sig flere gange i de senere år, og så har I rettet det. Er der mulighed for at tale med en tekniker? Så ring venligst på 21135659. Venlig hilsen Minna

At 15:00 yesterday, my Thunderbird was updated (behind my back).

From that moment it could not communicate with my imap server and I cannot renew my account with the server.

I now have to use webmail.

Can I please go back to the immediate predecessor as that has worked well.

Regards James McCosh james@wanderfree.co.uk

I have observed this behavior for a number of releases - currently running 115.4.2 (32-bit). TB doesn't seem to download, or at least process, a graphic within an email until I actually open it. The display can take what seems like a while. I have a relatively fast (deskside) system, lots of memory/disc, GB ethernet, and would like all graphics to be processed when the email is first downloaded instead of waiting. I don't see any setting to change this. Any suggestions appreciated.

Mark

Back in 2016, via GoDaddy I set up a personal domain. As part of the package, they offered to host two email addresses using that domain. I set up both in Thunderbird.

In June 2022 GoDaddy asked that all such accounts be switched to Microsoft Exchange, which I did with one of the two.

Very recently, perhaps with the recent Thunderbird upgrade, that account--and its sub-folders--have disappeared from Thunderbird. I need to restore them.

Thanks for the help!

Hello, Thunderbird user daily for years. Lately every time I open Thunderbird it starts downloading a random number of emails, usually in the thousands. this makes the app extremely slow and laggy until it finishes. I use it daily, on avg getting 20-30 emails. I don't understand why its downloading emails form months to years ago.

115.4.2 macOS 13.6.1 Using Menu>Edit>Find>Search Messages, it appears to be impossible to change the width of one result column without changing the width of all columns.

I want to widen the Date column so that I can see the full month name, the date, and the year. I click on the bar at the right of the Date field header and drag it to the right. All columns to the left are widened. The Date column barely widens. I click the side of the window and widen it. All columns widen (not a problem). Date widens a bit. I try to widen it using the bar at the right of the field. Same trouble. I widen the window to full width of the screen. Same trouble. The names of months with shorter names show in full, but not, for example, 'November'. Still can't see date on some; can't see year or time on any. I move the window to the left so all columns are off the screen except Date, Total, and Location. I widen Data. Correspondents appears on the screen (I guess that all columns are being widened). I widen the window all the way to the right of the screen. Now Recipient and Correspondents show, very wide, mostly blank (when there is only one name); there is a very wide column to the left, all blank, the column name invisible off the screen to the left. I can now see most Data data, but, for example, 'November 11, 2023, at 10:2'. I push the window further to the left off the screen. I now see Correspondents (mostly blank to the right of a single name (the one I searched for), Date, Total, and Location; I see the date and time in full. I can't see any column to the left of Correspondents; in particular, can't see Subject. I move the window all the way to the right edge of the screen again. Now I can see the "blank column," Recipient, and Correspondents (mostly blank space), Date with all dates and times showing in full, Total always blank), and Location (short mailbox names, so all show in full.

Why was this design chosen by the project? What was wrong with the ability to change the width of any column without affecting the others? Why was the decision made to not have a scroll bar on the bottom?

Thanks in advance for responses from the team.

Cordially, Joaquin

There is not scroll bar at the bottom, so I can move the data in the window back and forth.

Hi, I've been having a lot of issues with the RSS feed handling on Thunderbird 115 on Fedora 39. It's been very unreliable with my collection of RSS feeds assembled in Thunderbird over the past ~15+ years. So I've been working on recreating my feeds account and after a few times it's been working more reliably with my 200+ RSS feeds. But I've noticed the behavior of the RSS feeds only updating every 100 minutes or so per the new default.

I did re-import my feeds after changing the account settings default of "Check for every new messages" to say every 10 minutes rather than every 100 minutes, but it didn't affect existing feeds or new feeds added after that point.

As a longtime Thunderbird fan it's been quite frustrating especially with long relying on the RSS feeds. Is there anyway to force-override how often all RSS feeds are updated? Or any guidance to where those individual settings are stored so I can find/replace the values all much more quickly than updating on a per-feed basis?

Thanks many, Michael

New install on a friend's HP laptop. Thunderbird was setup with profile imported from older laptop running Windows 10. Printer is an HP Smart Tank Plus 655.

Printing works fine on other apps such as Word, browsers, notepad, Acrobat. Start up Thunderbird and can successfully print one document, but subsequent attempts at printing from Tbird show 'Print as PDF' and no other print options in the print dialog box. Attempting to print via other apps produces same result.

Restarting print spooler works temporarily. Other fixes found on forums such as the 'remove addons.json from profile folder' fix dont work.

Have also reinstalled Thunderbird, checked spooler settings, reinstalled printer drivers, with no resolution. Interestingly, I installed Thunderbird on another windows 11 laptop, with a new profile and following Thunderbird's email account setup wizard and I have no printing issues.

Could this be related to importing the old profile across to Windows 11? Or are there other issues at play?

Thanks.

My thunderbird email is linked to my Virgin media email. Suddenly Thunderbird has stopped working, so cant send or receive messages. Any ideas - the virgin email is working fine.

cant send or recieve eemails for past week get this message???? This message could not be sent because The connection to outgoing server (SMTP) smtp.gmail.com timed out ... Try again ???

I hae no idea why or what to do now if someone could help me that would be great

Sorry I have no idea what any of what is in the Shared Data means

Hi, we started getting Thunderbird errors on both inbound and outbound messages when everything was fine earlier this morning on both. We are on Windows 10 running the Thunderbird 115.5.0 (32-bit) Release.

Inbound error message: The STAT command did not succeed. Error getting message number and sizes. Mail server inbound.att.net responded: [SYS/TEMP] Server error - Please try again later. Outbound error message: Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) outbound.att.net was lost in the middle of the transaction. Try again.

Are you all experiencing server issues - I don't believe this is a configuration problem on my side?