Thunderbird Support Forum

I'm using Thunderbird 91.9.1 on Ubuntu. I have other issues going on that make me decide to just reinstall the OS. I want to back up Thunderbird and I already know how to do so by copying the relevant profile folder in .thunderbird. However, I have been dealing with the Inbox "A unique identity matching the from address was not found" bug. For others looking for that error, it does seem to be a known bug, using Ctrl-o to open the email is a workaround. This does not affect any other folders. Using the Repair Folder option does not solve the issue.

So what I want to achieve is to export everything except the Inbox itself. What I'd like to know is the best way to achieve this.

Is it better to create a new profile after the reinstall and just copy everything except inbox and inbox.msf from the existing profile or to copy the entire old profile over, set the new install to use that old profile and then copy the inbox and inbox.msf files from the default profile created during the install?

I'm only seeing the first email in a conversation if I look in the email inbox. I can see the conversation in the search results if I search for a string contained within the email. But if I just look at my emails in the inbox it looks like I never replied to the email and that she never replied to my reply.

I want to make default massage in the end of my mails. I want to have message as listed below every time I click on tab write. How exactly do I do this? This is default format: -- S poštovanjem Nebojša Sabatuš "ALAT NS" D.O.O. 021-4736-140 021-402-517 021-2702-330 063-107-1700 www.alatns.rs

My charter and gmail inboxes show I have new messages but they don't show up so I can read them, unless I repair the inbox, which I have to do everytime I enter. This began suddenly yesterday. I've considered uninstalling and reinstalling Thunderbird, but do I lose the messages I already have?

I have Thunderbird 91.9 I have 4 email accounts only 1 is having the receive problem. here is a link to my Pastebin https://pastebin.com/u/Danorske Attached is a pix. Any other info you need? Thanks Ron

Please tell me how to make the apps coordinate again. When I click a link in an email, FireFox Nightly opens the link. When I attempt to return to TB, it is not in the task bar and Alt Tab does not show it. Task Manager shows TB but Switch To is greyed out. If I attempt to return to N, it is not in the task bar, is in TM and Switch To is greyed out. Both are fully updated, I ran SFC /scannow which did not find corruption.

I am all of a sudden not receiving emails from group lists I previously have been a part of and my email is in the distribution list. This just started to happen.

Any suggestions? Not very technical here...

How can we help? good question. I have a suggestion, dont set peoples email accounts to delete emails after 120 days.

Thanks to the retention policy setting being set by im not sure who (I would not consciously set this setting as I have been backing my emails up for years)

Years of emails have been deleted without my knowledge (until now) thanks to this setting. I dont know how it was set, whether it was during an update or something but because of this I have lost years of emails, numerous purchase receipts, customer information and conversations, attachments, etc ALL GONE AND DELETED

I have spent years backing up emails to then have one setting wipe them all out without my knowledge or approval. As my back ups overwrite the previous one and I was not aware this setting was set, my backups have been wiped out as well.

Thanks a lot mozilla.

You have no idea how insanely angry I am right now.

Many messages retrieved from my live.com accounts just show a lot of HTML gobbledygook and I have to browse to my accounts to read them. Also, some are messages I want to copy to another folder in Tbird and save. Is there any way to force Tbird to re-retrieve a message that doesn't download properly?

Thanks, Chris C.

Edit> I should mention that my workaround is to access my account on line and forward the message to myself, but that wrecks the date-time sequencing. Seems like there must be a better solution?

I have recently learned that when I reply back to an email - that my Thunderbird "sends" the email and it goes into my sent folder, but the email is not being delivered.

New emails go through

When I forward the email instead of reply and put in their address manually it goes through.

Can you tell me why when i "reply" to emails they are not going through.

Checked ports and settings. All good. I am on a Mac with Comcast internet / email

Thanks RC

Received this error message after sending one email successfully today" "Sending of the message failed. An error occurred while sending mail. The mail server responded: Mailbox has reached daily sending limits for this IP: 104.61.154.46 (Z22/6017DF6). Please check the message and try again."

This has never happened before. I've been using Thunderbird for years. I've never heard of " reached daily sending limits for this IP" What is up??? Incoming email is fine. It keeps coming in.

Suddenly, Thunderbird stopped delivering emails from one pop 3 gmx.net account (the others are okay, including an IMAP gmx.net account). TB DOES still deliver these emails to my IPhone SE (15.4.1--the current OS). I use TB 91.9.1 on a MacBook Pro OS 10.14.6. I have checked all the settings on TB and GMX. I have deleted a lot of emails and cleaned the cache and compressed folders. I deactivated the firewall. Nothing works. Please help! Nancy

Hi All,

We have a big issue with Thunderbird in our company. We have several email accounts and every single device has an access to all of the accounts. From few months we have a problem with missing emails.

Issue: Account number 1 - missing emails from one week in April Account number 2 - missing emails from 3 days in May

Email are not visible in deleted messages.

etc.

Is there a way to verify from where emails are deleted, or which program is making all this trouble?

Running 91.9.1, W10. At about noon today I stopped receiving all emails from multiple providers. I have done no updates. Selecting any account results in the looping timer. The mail is available at gmail and aol as well as on my iphone. I've restarted Thunderbird to no avail. All network settings look good. I am running windows defender. As stated I have changed nothing on the PC.

Unable to start Thunderbird.Pop up on desktop shows the following error code as described below.

Error : Platform version '91.9.0' is not compatible with miniVersion>=91.9.1 maxVersion<=91.9.1

Please advise how to resolve this issue.

Regards, George