Thunderbird Support Forum

Hello, my computer died but before it did i backed up my Thunderbird profile files - the backup is 77.8GB so big to zip using export. I installed Thunderbird v.102.8.0 64 bit; and copied my backed up files over and now my email account list shows when clicking the dropdown arrow next to "get messages" but the email account list (72 email accounts) does not show in the left hand pane.

I have attached images of what I see, what is showing in app data - both local and roaming, and also of both .ini files.

Using the troubleshooting setting the software is pointing to the correct location.

I would truly appreciate your help.

Thank you,

Robin Monroe

Version 102.2.2 goes "unresponsive" when I click get messages for several minutes, eventually will download one or two emails, but they are ones I have already deleted, and occur multiple times. Can I go back to version 91? Where can I get the install file? Since the problem started with the update its a problem with it, not antivirus software. There are no other programs using significant cpu time while t'bird is unresponsive. This is critical, I will have to find another email program if you don't fix this soon.

I currently have TB 102 running on a Linux Mint desktop. The email is POP3 from att (actually snet). They require a different app password for each computer. I have the different app password. I want to use my Linux Mint laptop to access my email and use a backup of the desktop's profile when the desktop is out of service. Laptop does not have any .thunderdird folder yet as TB has not been started. I am looking at the http://mzl.la/1ApHiU3 support page. It seems that these instructions are replacing Laptop's hidden .thunderbird folder with desktop's .thunderbird folder. This seems odd since Step3 of "On your Destination Computer", opens Thunderbird. Won't that create a .thunderbird folder with new installs.ini and profiles.ini files? They will be replaced in Step8.

I am concerned that Step3's newly created .ini files (which have a different hash that links them) will be lost in Step8 and there is some dependency on that hash value that is not clear. Is that hash sent to the email server so that they can identify the machine/app that is accessing their server?

Is there a more appropriate support page for what I need to do? I am not clear on the subsequent steps to launch TB on the laptop and change the password on the laptop. At some point I would need to reverse the direction to bring the Laptop's Profile back to the Desktop. Any advice would be appreciated.

Hi Just changed computers and have Thunderbird 102.8.0 64bit installed. All emails present and correct. Trouble is all my addresses are gone. I backed it up from the old computer using MozBackup. I know its old, but not sure how else to do it. Anyhow, although everything else came across from the back up, the email addresses didnt. I thought it might be in my Google account, but that seems to just have all the names but no addresses?? Any ideas??

Hi

Someone please help.

I was running Thunderbird ver. 38.x.x on my Win 7 PC. All was good and never had any problems.

Recently I made the mistake to update to latest ver. 102.x.x.

This caused several issues and was not really what I was expecting. Therefore I decided to go back again.

Now I am running ver. 52.9.1. which is more or less like ver. 38. However I have one issue.

I have several IMAP mails accounts. 2 of these mail accounts are from an old mail server provider which is no longer in use. However I had access to all these older mails, which are located on my PC.

Since I did the upgrade and came back down I can no access thes older mails. When I open the account inbox, Thunderbird tries to connect to the mail server, which no longer exists.

How can I have Thunderbird to open these mails, which I assume are still located on my PC?

PS: I have even tried to install ver. 38, (same issue)

Thanks for help. :-)

ftlx

I am running Thunderbird on my PC, with two accounts, both on IMAP mail.

I want to run Thunderbird on my laptop as well, with exactly the same interface and accounts.

Can I copy the profile and ini from my PC to my laptop? Will this work?

Hello: I seem to have made an error when setting up my Gmail account in Thunderbird. Thunderbird shows all of my Gmail correctly, but when I log into Gmail on my phone and iPad, all of the mail is gone. Can you help a newbie fix this mistake? I'd like to setup Gmail and Thunderbird so that they are both in synch. Thank you!!

I am running on Linux OpenSuse 15.4. I upgraded to Thunderbird 102.2.2 a few days ago, using OpenSuse's YAST Software Manager. I manage 3 email accounts in Thunderbird. The first 2 work fine, but the 3rd will no longer let me see the email bodies of any of the emails in its Inbox or Sent folders. No matter which email item I click on in the lists, the body pane in the lower right of the display remains blank. I have not touched the settings of that account and it worked fine before the upgrade. Any assistance would be greatly appreciated.

Hello,

after bug 1866098 and the associated update stop, I can no longer update Thunderbird via the internal update process because it cannot find newer versions. I am asking since the bug seems to be resolved with 123.

How can I update my Thunderbird to 123.0b+?

Thank you very much Martin

با نصب اپلیکیشن ارسالی چه امکاناتی به گوشی همراهم افزوده شده و چگونه می توانم ترجمه گر یا ترانسلیت را زودتر به کار بیندازم تا دیگر نیازی به پرسش های پی در پی از شما نباشد . لطفا پاسخ مرا به فارسی ارسال کنید متشکرم

Can i make a copy Mozilla Firefox folder to another device. I have upgraded to new operating system and just copy the Firefox folder file from latest windows to newest windows. Thank you.

Hello, I have my thunderbird data files (emails, etc.) on a separate drive. I had windows, apps on an SSD. The ssd got corrupted so I had to reinstall. Now I need to have Thunderbird point to the files on the separate drive. I have been trying to figure it out from your support articles but it gets way too confusing, especially since the new version of Thunderbird is different from the version I had before. Can you help me? Thank you

HI, I have switched from Windows to Linux but I do not know how to migrate Thunderbird. I have done it before from Windows to Windows. I saved my Thunderbird folder expecting to paste it into my new OS but I cannot figure out where to paste it. Clicking on "open directory" in "troubleshooting information" does nothing. I installed Thunderbird on the new OS. I pasted the folder in the home directory and renamed it .thunderbird, but the app still does not find my data. I am using elementary OS. I am new to Linux. Step by Step instructions help a lot. Thank you for your help!