Thunderbird Support Forum

4 of my many T.Bird email folders somehow lost their email contents (about 50 emails). I have an older T.Bird email backup and want to only reload the 4 empty folders using the backup. I want to keep any emails that may be in my other current folders but not in the backups. I am not sure how to do this.

If I copy the same named T. Bird email root directory [b0mdofvn.default] back up folders into the current email root directory, I see the replaced emails very briefly and then they self delete, leaving the folders empty.

How do I fix this?

not receiving emails on my PC using thunderbird ,only gmail not receiving but bigpond email receiving ok.gmail is sending emails ok.pop server settings seem right .only stopped receiving emails for my gmail account on 06/04/2024.a week ago.please help ,many thanks greg . ps i can still receive emails on my iphone though.

I have several users who are migrating email from Outlook, and they want me to confirm if the Thunderbird export will bring over:

• drafts
• sent mail
• deleted mail
• any subfolders in the mailbox

Thank you!!

Hello,

i'm currently trying to set the font 'Aptos' in thunderbird 115.9.0 to the default font for writing e-mails.

I do know that there is an option to configure this under 'settings -> writing -> html-options -> font' but when i try to change this i seem unable to find the font Aptos in this list. I do however have other programs installed on my computer, that already use this font. How can i get and set this specific font in thunderbird?

Kind regards RedPanda

Hi, I am not sure how it happened, I am now in a position where I can't use my Thunderbird properly. Every time I open TB, it asks for "please enter your Primary Password" which I don't have/deleted? If a try to remove the tick from "Use a Primary Password" it opens a box requesting my Current Password, I have tried the last one and the one before, none are accepted. When I search in Saved logins, it seems to me to be empty. in short I seem to need a current password to change my password. It is a vicious loop. Can any one help sort this out, Please Thank you from Ilio Pieroni

When I import the attached .asc file, the following error shown

The .asc file contains following public key

mQENBF3L5E8BCAC3h/kouKVGE46c281kh8iZ5gL6phAPdxpvOsOupHTHeU9VWQLo V+gwh2XEIk/FSucWakM5K+AdWTbEFFKQqHLbIIDognL1raNGCcMtZsmjtcebz2aG /ZM2Xg1aAJ+3Swe9CNLTKl3RY+7ilE6D7LlzbY5oKsxMSbHMABjJtzOIaWL6mneo hPyu3XFn9NeVpcHMgKLEM143veT0n2mkTOo3XGuuh0hFPdQ+Gxhe/R9s0ds9XsNW cFcdRwCim+0OnDXR+JknEgTONwp0lTtJqQpAlnivKmSAz0mrhVpSl4zy8LgJPxYN d9z71m01MQ4uOqADOWQ9tL3o5Ok8YS4LCk41ABEBAAG0FXRzZ2V4ZXJjaXNlQGdt YWlsLmNvbYkBTgQTAQgAOBYhBLqW6k1qmINPLzkEB1N69wgEzHoqBQJdy+RPAhsD BQsJCAcCBhUICQoLAgQWAgMBAh4BAheAAAoJEFN69wgEzHoqtYoH/39qFvrMDu8V ml0AMFjmOTWBJECJ3hG9aizkG27XAa35mbPl5XTEbnP/ZBplT3zeCedOdRJnVaBi AzC/c2hfcz6Jwl8c5rWiSIENllyZaVBV0vKGynoV8v8fnDs7/yUYw9pTBeZ5enVI wPVYN2bOfP9m3k6o7bH5bHIrlJL9JBmX1f6aqGdvGzlbzvUapGSpKmamK5UNdG7z O0nEkCJQDewgtyoBPYljDr39nnvWXS0nB0JmcuAL+vChstnz3l5ftVVmEgX0dxn4 GPpRRANuLAKW/HtAPLoHtVHq/ESOc9PzZInqxKuJ8HU5P2/b9u7q3zVTCA+xld1P q9YeW5m8vb+5AQ0EXcvkTwEIALcz826oKUKIwvAJflffudE1K1ZHeOLK/gR0009S XZPcVDd5R3fnNDmbJWQY+NZd0frtzFSUd+2Cl6Cc7imOBeWsq7KzmUEk/gDsSyy+ qmgUwJ2q360Fd9eGxVOpjkoRfBD8lKXek187yFKdVar1z7ZDm3N231bTl853FFYE f220qe28DHVUzLJ6L0PwbNTg/VgC8Yal0DzyiL3qBNHRNSdVHlTUxIhd5rmbODS5 Dm81XWj1a2YrLdJa5ASf8GztqXjtR9FO+v9xUSfzz5oXgARRJS+KZ/aiabAiG43x CLCnMSL3hx16ZlS6yoliGz+ovNaMhEYOB5HZKNj6dhHoE28AEQEAAYkBNgQYAQgA IBYhBLqW6k1qmINPLzkEB1N69wgEzHoqBQJdy+RPAhsMAAoJEFN69wgEzHoqgW4H /1QfEHdAPI7/jFJiKs0DH89y9NacAA0rkcSQKjBGXipFdr2bUy6dsxjZEy5Aqz2Y sVa9P6d/VJYu3cQZ7LW1mMoqwyGK3zWjVFdYRmPdIC1Ckq7lpanUozZG2Y1xj16c majj3SAD+Zv5sXkyHUY6QuKjH5P0yALxbdpXSau+7zueiJ0AoaX7MP6JQjB0hxZk 4GazkqjPbXSUWJQHDlRLKLHT6jIi+mlWIdYFh3X0HT3NmN5hcvpVKVTTZr9z48pQ KiTNr+/2aolNJUv5B9N4VdzXVbZkegxKADmbwbb958uUDAE063XlqNRzzpeHrwIU AOxQYu3FEi+oqnCDjF7cr6c= =jEQQ

How do I do this? Cox Communications is divesting itself of Email. Thunderbird is my client for my Cox email. It appears Cox has a data package which I need to import to Thunderbird or Mozilla and i need advice on how to do this? I am at wits-end on this issue, I would like to keep chaz4@ cox.net and ocal9@cox.net or switch them to mozilla.org or at least for a while forward them to chask14@yahoo.com. But if non of these things are possible, I guess I will have to stop using either email address. If you are a Human and not a machine, please send your response to chask14@yahoo.com as chaz4@cox.net may not be working anymore.

Thunderbird runs slow...ie when I type an email I can easily type faster than thunderbird will accept characters....(this does not happen in other applications)...this happened about a month ago, and then stopped ( I have no idea why)...but the problem is back. I am running Ver 115.10.0 build 2024012173147. Rebooting windows 11 makes no difference.... I just tried to enter Troubleshoot mode and thunderbird stopped responding....Top line says Mozilla Thunderbird (Not Responding). Thunderbird is connected to my gmail account. ...and I run IMAP....with 'store all messages on the computer', but thunderbird wants to load every email from the server'

Any advice would be appreciated Rick

I can no longer move an email from unified to a specific folder without it bouncing back. If move it to a folder it appears there and If I then delete it from unified, it deletes the email in the folder. Only just started happening. What I want is to be able to move the email to a folder, in order to keep the amount of emails in unified to a manageable level.

I recently had to re-install Windows. I saved my Thunderbird profile. I re-installed Thunderbird and when imported my profile, I could retrieve my messages but could not send messages. I attempted to change the settings and wound up creating two additional Pop3 accounts. Now I can't send or retrieve messages. My provider is Charter/Spectrum. I have tried all the settings they suggested. How do I get out of this fix? Thanks.

Geoffrey Bennett

We have been using Thunderbird with a Cox email account. Cox has just transferred all its customers to Yahoo. I want to use Thunderbird with Yahoo. How do I set that up?

Some email clients allow the user to change the subject line on an incomng email. I had a client where I could edit the subject line and then store the email in another directory. Changing the subject line allowed for a better way to find the email later on as one can change the text to something understandable and easier to seach for. Can this be done in Thunderbird or is this for the wish list? Cheers Bob

bold text My Thunderbird 'send' function suddenly stopped working. I have 'webmail' through Spectrum. I can still access webmail directly and send messages from there. I tried resetting my Thunderbird password, but that didn't help.

I created my email signature and saved it as an HTML file. When I add it in my account settings, it displays the logo I have as a blank box. It also adds extra spacing in between each line. How do I get it to display the way I saved it?

Hello, I got a tale of two computers with Thunderbird on both. First, I will start with my HP Laptop, its my primary computer due to its speed. I went to check my emails this morning. I double click on the TBird icon on my desktop. It does not open. Waited a few seconds, tried again and again. Finally, a folder containing pictures opened up. Then, I went to open FireFox, and that same folder with pictures opened. I tried this like five times and the same thing happened. Then I got to thinkin, when I went to shut it down the other day, it said "update and shut down", so I did. Now that I remembered the update, I decided to go back in time to when the laptop was running real good. So I did that recovery, in doing so, it wiped out some of the applications I had on my computer, such as FoxFire, Thunderbird, Adobe, HP printer, CCleaner, and probably others that I seldom used. Somehow, I got to the point where I reinstalled Thunderbird. The only thing is, it would not let me in. When double clicking on the icon, it took me to a page that just wanted my name, email address and password. I enter the info, that page stayed open and added a few more items to the page, such as IMAP and POP3 stuff. IMAP was already selected by Tbird. I then had the option to click "done" . In doing that, it said "Unable to log into server. Probably wrong configuration, username or password" So there's that. Cannot even see the email program. Second part of the mystery, I have an old Gateway desktop. Its slower than slow. I only use it in emergencies, as the above scenario. I fire it up, wait about 5 minutes before I open Thunderbird on that. Guess what, it wants a password. Whats different about this deal is that the email opens, and I can see all my previous emails, but cannot receive or send. I have no Idea whats going on, unless its my deceased wife coming back to haunt me...I don't know.

Hello, I am new to Thunderbird and still learning. So I may have missed something setting it up. When I write an email over time it gets saved in my draft folder, but I get multiple copies and when I send it the previous versions remain in my Draft folder. So I end up with email messages, some of which have been sent and some are genuine drafts that I need to finish. If I wanted to keep a different version I'd probably amend the title. So my questions: How do I tell which has been sent and which is still a draft to complete and do I have to delete the old versions myself or ideally can I set it so that when I edit the message and save the new draft it overwrites the previous one? Thanks!

TB v115.9.0 unwanted https: links have started to appear in most relevant text of TB emails that I receive (underlined and in blue)

Home <https://xxxxxxxchen.co.uk/> -- a quick and easy meal <https://xxxxxhen.co.uk/air-recipes/>? these two links were not included in the original messages. any advise please?