Thunderbird Support Forum

I am running Thunderbird 115.5.0 (64-bit) on Ubuntu 22.04.

I have two accounts with email MS - one with Hotmail, and the other with Outlook.

Both continue to receive emails without issue.

Recently, neither can send emails - having been able to send emails for years.

They had different SMTP servers, so I checked to see if I was using the correct server, and both appear as being correct.

I tried adding one account (again) to ensure TB would select the correct server, ... and it still cannot send emails, but still receives emails.

I have tried both with oAuth for the password, but that has stopped working.

I can find nothing online, and feel like I have exhausted the internet for solutions, so if anyone can help, it would be most appreciated, as I am sure others will be as frustrated.

Many thanks,

I can send emails just fine, but cannot receive any. After a few moments, I get a popup saying my login to the mail server failed, and I can retry, enter new password, or cancel. When I click on Enter New Password, nothing happens. No new dialog box appears. Retry just keeps repeating the same error.

This issue arose when I changed my password on the webserver, and then attempted to update my password in TB under Privacy and Security/Saved Passwords, but only the smtp server is listed. I must have deleted the pop address. I don't see a way to add it back. Other than removing the account and creating a new one, is there a way to add the pop address? Many thanks.