Mail bar missing

I recently purchased a new laptop and needed to migrate my old Thunderbird profiles. This is what I did: 1. Backed up profiles from old laptop 2. downloaded and installed… (read more)

I recently purchased a new laptop and needed to migrate my old Thunderbird profiles. This is what I did: 1. Backed up profiles from old laptop 2. downloaded and installed latest version of Thunderbird on new laptop 3. coped profiles into \roaming directory 4. tested and successfully received emails and viewed all old emails.

The problem is that the Mail toolbar is nowhere to be found. Also, the calendar is missing. I tried right clicking on empty space and it only showed "menu bar" as an option. Attachment shows nothing in the toolbars option of View dropdown.

Asked by m_nowak 1 week ago

Last reply by Toad-Hall 2 days ago

Message filters run and behave unpredictably

Several of my message filters do not run automatically. The "Filter Log" shows only one of the 49 active filters running. That one filter does not run with predictable re… (read more)

Several of my message filters do not run automatically. The "Filter Log" shows only one of the 49 active filters running. That one filter does not run with predictable results.

I am receiving 10-20 inbound messages per day that may well contain malware or spam. These each have a "ReturnPath" of "<>" and an "AuthenticationResults" that contains the string "dkim=none".

I am attempting to somehow identify and discard inbound messages whose "ReturnPath" is "<>" and whose "AuthenticationResults" contains the string "dkim=none".

I've made several different attempts using several different filter instances. Each works as expected when run manually from the pane that appears in response to tools->"Message Filters". Each of these invocations appears in the "Filter Log" when run manually

I see no evidence that any run automatically, even though I have clicked the checkbox to turn them on. I've tried setting the "Getting New Mail" dropdown to both "Filter before Junk Classification" and "Filter after Junk Classification" with no apparent difference in behavior.

I've tried turning on the "Periodically, every 10 minutes" option with no visible impact.

Many or most of my rules apparently work fine, because each moves a specific message from my inbox to a designated folder. Those moves all happen -- and yet the "Filter Log" shows no record of any of them.

I am running Thunderbird 115.9.0 (32-bit) on a Windows 10 Pro system. I'm a senior developer with more than four decades of professional development experience. I'm very familiar with rule systems.

My email provider is Rackspace, and their technical support is not responsive. This volume of spam/malware is making my email client unusable.

I am eager to pay a monthly support fee -- either directly or through any of the many online payment options such as "buy me a coffee" and such -- in exchange for effective technical support. I have been unable to find any such providers for Thunderbird.

I understand that this is a community of volunteers and I appreciate your attention. I invite any suggestions for workarounds or fixes.

Asked by SomervilleTom 2 weeks ago

Last reply by Matt 2 weeks ago

Printing issue with Thunderbird.

Open thunderbird up and want to print an email. Most of the time the printer is the default. Once I print and then go to the next email to print, the default printer is… (read more)

Open thunderbird up and want to print an email. Most of the time the printer is the default. Once I print and then go to the next email to print, the default printer is gone and the only option is save to PDF. I can close thunderbird and reopen it and seems to alleviate the issue for a few times then back save to PDF only. Strange issue. I have reinstalled thunderbird a few times. All other programs on the pc I print from always use the defaut printer.

Asked by kevinmwelsch 5 months ago

Last reply by sfhowes 5 months ago

Delete contacts in address book

After decades of using Thunderbird it has amassed contacts. Even for my own contact it saves a contact like "lynn@szetosolutions". incomplete email addresses, or associa… (read more)

After decades of using Thunderbird it has amassed contacts. Even for my own contact it saves a contact like "lynn@szetosolutions". incomplete email addresses, or associated with DMV...just for my own email it has saved 7 versions and or affiliations. I want to clean up and remove the excess, inaccurate email addresses that keep auto filling my emails and reduce the constant annoyance. Can someone help me? I'm so grateful for any help.

Asked by Lynn Quan 4 months ago

Last reply by Matt 2 months ago

With an open email clicking on any link results with an error message.

Clicking on any link in an email produces the following message. "This file does not have an app associated with it for performing this action. Please install an app or,… (read more)

Clicking on any link in an email produces the following message.

"This file does not have an app associated with it for performing this action. Please install an app or, if one is already installed, create an association in the Default Apps Settings page."

I have no idea what this means.

Ed Kilheffer kilheffer@startmail.com

Asked by kilheffer1 1 month ago

Last reply by david 1 month ago

Cannot delete multiple messages from Inbox

I have the latest TB 115.4.1 - OSX I select multiple messages in my inbox and hit delete key, only one message is deleted. not the others Same with the contextual menu &g… (read more)

I have the latest TB 115.4.1 - OSX I select multiple messages in my inbox and hit delete key, only one message is deleted. not the others Same with the contextual menu > Delete selected message

Only ONE message is moved to trash

Asked by Moustap 5 months ago

Last reply by Wayne Isaac 4 months ago

hundreds of solutions to the problem of permanently threaded messages

There are many answers to the question of how to disable message threading. All are from earlier versions than mine, which is 115.7.0 -- as witnessed: Sorry! 0 results fo… (read more)

There are many answers to the question of how to disable message threading. All are from earlier versions than mine, which is 115.7.0 -- as witnessed: Sorry! 0 results found for ‘disable threading in version 115.7.0’ for ‘Thunderbird'

Thunderbird seems to have so many minor changes and alterations in the recent past, that basic usability is affected. Not a good thing.

Once before, a few years ago, Thunderbird got so out of control that I had to go to a different mail client. Are we back to that?

Asked by patriciacravener 2 months ago

Last reply by david 3 weeks ago

Thunderbird keeps asking for my password and password manager doesn't remember it.

Thunderbird keeps asking for my password and password manager doesn't remember it. Each time I try to look at or respond to messages, it asks for my password --- I check… (read more)

Thunderbird keeps asking for my password and password manager doesn't remember it. Each time I try to look at or respond to messages, it asks for my password --- I check the password manager box to remember it but it doesn't.

Should I delete thunderbird and then install a 2020 version where this was not a problem or is there a way to solve the problem with the latest current version

Peace, Alan

Alan Taplow [removed address, email and phone# from public support forum]

Asked by ataplow 1 week ago

Last reply by James 1 week ago

Emails won't send on Thunderbird.

Emails won't send on Thunderbird. I get this message: "Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smt… (read more)

Emails won't send on Thunderbird. I get this message: "Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtpauth.earthlink.net timed out. Try again." My outgoing server is: Description: EarthLink Server Name: smtpauth.earthlink.net Port: 587 User Name: kenndixi@earthlink.net Authentication method: Normal password Connection Security: STARTTLS

Asked by Ken and Dixie 5 months ago

Last reply by owzatagain 3 months ago

How to place tab bar at top of screen

I just got the new "supernova" update and now I can't find the stettings to place my tabs bar at the top of the screen. The old version had the tabs right at the top, jus… (read more)

I just got the new "supernova" update and now I can't find the stettings to place my tabs bar at the top of the screen. The old version had the tabs right at the top, just as a browser would typically have it as well (see new and old schreenshot for comparison). But I'm just unable to configure it that way.

Can anybody please tell me how to configure thunderbird to use all that wasted space at the top sensibly?

Asked by jusaca1 5 months ago

Last reply by Matt 5 months ago

thunderbird email stopped working after upgrade and i cant uninstall

I want to uninstall thunderbird but i keep getting the reboot message saying the laptop needs to reboot after upgrade.It is also set as a default mail on sending any emai… (read more)

I want to uninstall thunderbird but i keep getting the reboot message saying the laptop needs to reboot after upgrade.It is also set as a default mail on sending any emails with attachments as PDF.Have tried rebooting laptop many times to no avail. Am not computer literate

Asked by sarah.ward 2 months ago

Last reply by david 2 months ago

Thunderbird, threads. remove threads

Hello. I need help getting Thunderbird to stop marking and sorting certain emails as threads. Seems to be completely spontaneous and for no apparent reason, even in the i… (read more)

Hello. I need help getting Thunderbird to stop marking and sorting certain emails as threads. Seems to be completely spontaneous and for no apparent reason, even in the inbox. I have never actively marked emails as threads. I've tried to remove the "threads" function in the folder settings, but it doesn't seem to have helped in some cases. I also need help with getting the email "unstuck" from the thread structure, I have tried "Ignore threads" and "Ignore subthreads" with the result that the email disappeared. The documents I have seen have not been of any help. Reply preferably to my usual e-mail address, have a bit of ours with mail in the G-mail account.

  Please Bosse

.bo_ostlundtelia.com

Translated from Swedish by Google translate.

Asked by bo_ostlund 3 months ago

Last reply by david 1 month ago

remove latest update

Dear Team, Our MD laptop thunderbird configure for mail solution. 25.3.2024 auto update run 115 to 125 version. after 125 version in thunderbird mail view option are c… (read more)

Dear Team,

Our MD laptop thunderbird configure for mail solution. 25.3.2024 auto update run 115 to 125 version. after 125 version in thunderbird mail view option are changed. in version 115 that mail view option i working. how to uninstall latest update 125 or how rollback older version 115.

Asked by Kesevan Gopinath 1 month ago

Last reply by david 1 month ago

On March 14 I stopped being able to get my email. A message saying. "Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox." What can I do?

On March 14 I stopped being able to get my email. A message saying. "Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and … (read more)

On March 14 I stopped being able to get my email. A message saying. "Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox." What can I do? There is plenty of room on my computer and my server says all settings are correct

Asked by jeff258 1 month ago

Last reply by david 1 month ago