Create a folder as a filter action.

Is there a built-in way or an addon that will allow the ability to create folders as a filter action? I can move or copy to an existing folder but is there a way to make… (read more)

Is there a built-in way or an addon that will allow the ability to create folders as a filter action?

I can move or copy to an existing folder but is there a way to make a folder in a specific location with a specific name based on previous parameters.

Thanks in advance!

Asked by cubictetric 4 months ago

Last reply by Matt 4 months ago

Mail bar missing

I recently purchased a new laptop and needed to migrate my old Thunderbird profiles. This is what I did: 1. Backed up profiles from old laptop 2. downloaded and installed… (read more)

I recently purchased a new laptop and needed to migrate my old Thunderbird profiles. This is what I did: 1. Backed up profiles from old laptop 2. downloaded and installed latest version of Thunderbird on new laptop 3. coped profiles into \roaming directory 4. tested and successfully received emails and viewed all old emails.

The problem is that the Mail toolbar is nowhere to be found. Also, the calendar is missing. I tried right clicking on empty space and it only showed "menu bar" as an option. Attachment shows nothing in the toolbars option of View dropdown.

Asked by m_nowak 4 days ago

Last reply by Toad-Hall 6 hours ago

Can't remove email account from Thunderbird

There is an email account profile on my Thunderbird email program and I simply cannot get rid of it. I have tried everything including running the program as an administr… (read more)

There is an email account profile on my Thunderbird email program and I simply cannot get rid of it. I have tried everything including running the program as an administrator and nothing works. None of the instructions to remove an email account anywhere on this forum works. When I go into the account settings, there absolutely no selection for me to remove a particular email account/profile from Thunderbird. I have removed Thunderbird, wiped out all traces and profiles for Thunderbird, reinstalled Thunderbird and this particular account keeps coming back. I bought a new computer, installed Thunderbird on that, and this particular email account suddenly appears on the new installation on a new computer. I can't get rid of it. I brought both computers to a technician and they scanned for viruses, trojans, etc., etc., etc., and there is nothing there, but this email address account keeps coming back on any computer I have installed Thunderbird, including new computers that are new out of the box. The email account I want to remove is clogged with spam and tying up my internet connection and the ISP (Charter Communications) will not help me by eliminating this particular email account. I have followed multiple instructions I have found on this forum about how to remove an unwanted email account from Thunderbird and not a single one works because the selection to do this does not exist in Thunderbird. All I get is asked for a password for the email address that the ISP says doesn't exist, but it is being flooded with hundreds of thousands of emails that get sent to this email address in my Thunderbird program. Every time I run Thunderbird, it locks into this particular account and downloads emails until my hard drive is full and crashes. Is there a way to get rid of this email account on Thunderbird or do I just remove the whole program from my computer and use something else?

Asked by FedUpWithMozilla 5 months ago

Last reply by david 5 months ago

thunderbird email stopped working after upgrade and i cant uninstall

I want to uninstall thunderbird but i keep getting the reboot message saying the laptop needs to reboot after upgrade.It is also set as a default mail on sending any emai… (read more)

I want to uninstall thunderbird but i keep getting the reboot message saying the laptop needs to reboot after upgrade.It is also set as a default mail on sending any emails with attachments as PDF.Have tried rebooting laptop many times to no avail. Am not computer literate

Asked by sarah.ward 2 months ago

Last reply by david 2 months ago

Email Password Location??????

I have spent the last TWO HOURS trying to find an answer to what should be a simple problem, and it seems not to exist! I need to find out WHERE Firebird lists my email… (read more)

I have spent the last TWO HOURS trying to find an answer to what should be a simple problem, and it seems not to exist!

I need to find out WHERE Firebird lists my email account PASSWORD.

I do NOT want to reset my password.

I simple need to know WHAT my password is, and since I set up the account [actually a few accounts] several years ago, my notes are evidently null and void, because none of those passwords seem to work.

My email is through verizon.net, which is one of the problems because they gave all of their email coltrol to AOL, which thouroughly sucks, and they seem not to have anyone who speaks fluent English who can assist me in FINDING the current password!

If ANYONE can help, it would be most greatly appreciated!!

Asked by avatar_i_am 1 month ago

Last reply by Matt 2 weeks ago

Customize Menu Bar

Hi First of all I hate this new version it is so hard to use. I have never had a problem until this latest version go back to the previous version. I had customized th… (read more)

Hi First of all I hate this new version it is so hard to use. I have never had a problem until this latest version go back to the previous version.

I had customized the menu bar with shortcuts - Print, Tags and Move to, then they disappeared and when I right clicked to customize again the customize button is greyed out and so I can not add any shortcut icons. To access these functions with out the shortcuts is so long winded.

Also I had down the left side of the screen the spaces tool bar but it also has disappeared and I can't get it back, managed to get it to show on the Menu bar but when I click on an icon (as listed) nothing happens.

   Spaces Menu options - Mail, Address Book, Calendar, Tasks, Chat, Setting, Show Spaces Tool Bar.

Don't know how else to access some of these options.

Asked by kettlefamily 3 months ago

Last reply by david 3 months ago

How do I edit my html signature?

I have an html signature, I made it several years ago. I have NO IDEA how I did it, and now it needs to be changed. My district is different. Can't change it from with… (read more)

I have an html signature, I made it several years ago. I have NO IDEA how I did it, and now it needs to be changed. My district is different. Can't change it from within Tbird. Would somebody please let me know where I can find that signature html?

Asked by Jenfo 2 months ago

Last reply by david 2 months ago

Printing issue with Thunderbird.

Open thunderbird up and want to print an email. Most of the time the printer is the default. Once I print and then go to the next email to print, the default printer is… (read more)

Open thunderbird up and want to print an email. Most of the time the printer is the default. Once I print and then go to the next email to print, the default printer is gone and the only option is save to PDF. I can close thunderbird and reopen it and seems to alleviate the issue for a few times then back save to PDF only. Strange issue. I have reinstalled thunderbird a few times. All other programs on the pc I print from always use the defaut printer.

Asked by kevinmwelsch 5 months ago

Last reply by sfhowes 5 months ago

getting yahoo mail with cox.net address imported to thunderbird

Recently all cox.net emails transferred to yahoo mail but kept the cox.net address. I prefer the Thunderbird format for emails, more options. How can I add them to Thund… (read more)

Recently all cox.net emails transferred to yahoo mail but kept the cox.net address. I prefer the Thunderbird format for emails, more options. How can I add them to Thunderbird? I already have them in Thunderbird with the cox.net address but no new emails are coming in on the ones that have already transferred to yahoo mail. (They didn't all go at the same time so I am still getting emails on the ones that didn't transfer yet.) Thanks.

Asked by hamerskyhome 5 days ago

Last reply by david 5 days ago

Why isn't scheduled email sending a default feature of Thunderbird?

Scheduled send is a prominent feature of nearly every online email client. I don't understand why Thunderbird, the most fully featured desktop email client doesn't offer … (read more)

Scheduled send is a prominent feature of nearly every online email client. I don't understand why Thunderbird, the most fully featured desktop email client doesn't offer scheduled send and has to rely on a third party add on to offer this feature? Thanks for your help!

Asked by ayu02468 3 months ago

Last reply by Matt 3 months ago

On March 14 I stopped being able to get my email. A message saying. "Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox." What can I do?

On March 14 I stopped being able to get my email. A message saying. "Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and … (read more)

On March 14 I stopped being able to get my email. A message saying. "Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox." What can I do? There is plenty of room on my computer and my server says all settings are correct

Asked by jeff258 1 month ago

Last reply by david 1 month ago

My email still will not work properly

I downloaded an update to my email. And it screwed it all up. I'm sick of going to my web mail to send out new messages, whenever someone e-mails me. My Thunderbird re… (read more)

I downloaded an update to my email. And it screwed it all up. I'm sick of going to my web mail to send out new messages, whenever someone e-mails me. My Thunderbird receives the e-mail's, but won't send them out? I haven't changed anything on the settings. Right now they are set to... and I've included a picture of my updates. Thank you.

Asked by Geoffrey Dix 5 months ago

Last reply by Googlethunderbird 5 months ago

Error message immediately on start of Thunderbird

I get this message from Thunderbird on my desktop computer on app start up: ]Warning: Potential Security Risk Ahead Thunderbird detected a potential security threat and … (read more)

I get this message from Thunderbird on my desktop computer on app start up: ]Warning: Potential Security Risk Ahead

Thunderbird detected a potential security threat and did not continue to live.thunderbird.net. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details.

This started suddenly about a week ago.

I have Thunderbird on laptop that works fine.

How can fix this?

greig

Asked by greigmauriceolivier 2 months ago

Last reply by energo22 5 days ago

Thunderbird keeps asking for my password and password manager doesn't remember it.

Thunderbird keeps asking for my password and password manager doesn't remember it. Each time I try to look at or respond to messages, it asks for my password --- I check… (read more)

Thunderbird keeps asking for my password and password manager doesn't remember it. Each time I try to look at or respond to messages, it asks for my password --- I check the password manager box to remember it but it doesn't.

Should I delete thunderbird and then install a 2020 version where this was not a problem or is there a way to solve the problem with the latest current version

Peace, Alan

Alan Taplow [removed address, email and phone# from public support forum]

Asked by ataplow 6 days ago

Last reply by James 5 days ago

Moving a Gmail account from Outlook to Thunderbird

I have a friend who has been using the Outlook email client with her Gmail account. She's looking into moving to Thunderbird. Is it just a matter of... - making sure tha… (read more)

I have a friend who has been using the Outlook email client with her Gmail account. She's looking into moving to Thunderbird. Is it just a matter of... - making sure that IMAP is enabled in her Gmail account - installing Thunderbird - adding the Gmail account and credentials to Thunderbird

She's got lots of folders so is concerned that they won't be lost in the process.

Asked by brian315 3 months ago

Last reply by Matt 3 months ago

Font size issue in the message view

Dear support, I installed recently Thunderbird 115.5.0 (64-bit) on my laptop running Debian 12. I have a problem with the font size settings in the message view. By de… (read more)

Dear support,

I installed recently Thunderbird 115.5.0 (64-bit) on my laptop running Debian 12.

I have a problem with the font size settings in the message view.

By default, the font size is very small. I can increase it by tuning in the top Menu. Tuning the Font size to 26 pt I get a readible text, see Picture 1. When I move to the next message, the font size becomes small again. Picture 2 shows when I moved and came back to the same message. The menu is shown, and the Font Size appears to be 26 pt in both screen shots.

I have set layout.css.devPixelsPerPx to -1

I have a userChrome.css, but it does not fix the font size in the message view. I wish I could know how to do that!

Thank you in advance for your help! Eric CM

Asked by Eric Chassande-Mottin 4 months ago

Last reply by david 4 months ago

Unable to access a folder after I tried to change its name

After trying to change the name of a large folder with a lot of important information I cannot access anything and when I do the following message appears: Unable to ope… (read more)

After trying to change the name of a large folder with a lot of important information I cannot access anything and when I do the following message appears:

Unable to open the summary file for Accounts on david.vasmer@gmail.com. Perhaps there was an error on disk, or the full path is too long.

Any idea how to restore my access?

Thank you to anyone who cam help

Asked by David Vasmer 2 months ago

Last reply by david 2 months ago