Thunderbird wont run

Since the latest upgrade to 115.10.1 (64-bit) I have an issue about running Thunderbird. From a clean Windows 11 start up it is OK but then if I then Exit and then try t… (read more)

Since the latest upgrade to 115.10.1 (64-bit) I have an issue about running Thunderbird.

From a clean Windows 11 start up it is OK but then if I then Exit and then try to run the bird again it does not start.

Digging around I discovered using Task Manager, a number of Thunderbird processes run after I had Exited. See attached.

Any thoughts?

Asked by avoncliffe 1 week ago

Last reply by gd_smth 3 hours ago

Cannot Change Mail Password

I had to change my Google account and therefore my Gmail password due to a reported security breach. I've successfully changed my password for Gmail on my iPhone and iPad… (read more)

I had to change my Google account and therefore my Gmail password due to a reported security breach. I've successfully changed my password for Gmail on my iPhone and iPad but I can't on T'Bird.

I expected that when I opened T'Bird, I'd get an error message saying my password was invalid and then prompting me to enter the new password for my Gmail account. That's the way it used to work and it worked well.

Instead, I get some sort of useless error message about STAT (??) and my credentials are invalid. I get no prompt to enter the now changed password. I get no info as to WHAT credentials aren't valid.

So I opened the Password Manager, found the Gmail line, entered Show Passwords and then edit password. I entered the new password, double checked it and closed out the Password Manager. I get the same useless message about STAT. The old password was *not* the Gmail password.

I opened the Password Manager to find the password is entered correctly. Why is this simple operation so miserably difficult? The old method worked perfectly every time now this one won't at all.

Asked by Paul Cassel 3 hours ago

Last reply by david 3 hours ago

Mail bar missing

I recently purchased a new laptop and needed to migrate my old Thunderbird profiles. This is what I did: 1. Backed up profiles from old laptop 2. downloaded and installed… (read more)

I recently purchased a new laptop and needed to migrate my old Thunderbird profiles. This is what I did: 1. Backed up profiles from old laptop 2. downloaded and installed latest version of Thunderbird on new laptop 3. coped profiles into \roaming directory 4. tested and successfully received emails and viewed all old emails.

The problem is that the Mail toolbar is nowhere to be found. Also, the calendar is missing. I tried right clicking on empty space and it only showed "menu bar" as an option. Attachment shows nothing in the toolbars option of View dropdown.

Asked by m_nowak 3 days ago

Last reply by david 4 hours ago

Reinstalling TB on new PC with Windows 11

I'm trying to migrate Thunderbird from my old PC/Windows 10 to my brand-new PC/Windows 10, following the step-by-step instructions on https://support.mozilla.org/en-US/k… (read more)

I'm trying to migrate Thunderbird from my old PC/Windows 10 to my brand-new PC/Windows 10, following the step-by-step instructions on https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer. I followed those instructions to the letter (multiple times) but can't get it to work. Are there more recent (and perhaps more complete) instructions to be found elsewhere? Does anyone else have the same?

I have made a copy of my old TB profile folder on a backup stick (it is titled 'Thunderbird', and inside that folder is a folder titled 'Profiles' that contains a number of folders including the most recent profile that I am still using with my old PC. The difficulty is getting this backed up profile info installed on my new 'destination' computer.

Any suggestions would be greatly appreciated.

Asked by fdw2 9 hours ago

Last reply by david 4 hours ago

Advanced Search

The latest version of Thunderbird has lost the Advanced Search button. I can still access it from Control/Shift/F so the function is still there, but no obvious way of a… (read more)

The latest version of Thunderbird has lost the Advanced Search button. I can still access it from Control/Shift/F so the function is still there, but no obvious way of accessing it

Asked by rousea 14 hours ago

Last reply by Toad-Hall 6 hours ago

Setting up Gmail or Yahoo mail, selected with OAuth2, but cannot see the authentication window pop up.

I am struggling with Gmail and Yahoo mail account in TB these few days. I hit almost the same errors from both. I generated app password for Yahoo mail, and put it in whe… (read more)

I am struggling with Gmail and Yahoo mail account in TB these few days. I hit almost the same errors from both. I generated app password for Yahoo mail, and put it in when setting up new account. For connection security: SSL/TLS For authentication method: tried with Normal password, Encrypted password, and OAuth2 However, I am seeing the expected authentication window pop up when trying the OAuth2. For all three authentication method: errors are always the same --- unable to connect to your IMAP server. I've followed another instruction to change maximum number of server connections to cache into 1 or 10. Error messages were the same imap one. So, what should I do/try for next?

Asked by Kin Zhang 5 days ago

Last reply by Toad-Hall 11 hours ago

Dual folders in Thunderbird. Sent & Sent Mail, and Drafts and Drafts. How to consolidate?

I have 3 machines with Thunderbird. A while back I noticed that I had duplicate folders for sent mail (Sent & Sent Mail) and for Drafts. (Drafts and Drafts) I did a s… (read more)

I have 3 machines with Thunderbird. A while back I noticed that I had duplicate folders for sent mail (Sent & Sent Mail) and for Drafts. (Drafts and Drafts) I did a search and found a discussion from 2019, but nothing more recent. That one kinda lost me. I just got a new machine and installed Thunderbird again. My Gmail account on the new machine shows the same dual folders. Hopefully someone here can detail a solution in steps for a moron like myself.

Asked by the-n 4 days ago

Last reply by david 12 hours ago

Thunderbird - Folder view not showing one account inbox in unified folders.

So I have multiple email accounts. When using folder mode I want to show all the email account inboxes in the unified inbox interface. All but one email account inbox sh… (read more)

So I have multiple email accounts. When using folder mode I want to show all the email account inboxes in the unified inbox interface. All but one email account inbox shows up. I do see the email where are the email addresses are showing. But not in the unified inbox area. why is that?

Settings When i go to Folder Mode - Enable, Unified Folders result: all accounts except 1 shows up. question: why wouldn't that account only not show up? And how do I fix it?

Troubleshooting: - Enable, All Folders result: all accounts show up.

- Enable, All Folders, Unified Folders result: all accounts show up.

Asked by breon 4 months ago

Last reply by Wayne Mery 17 hours ago

too much lag

emails load very slowly or the app stalls & doesn't respond. Often I have to tap twice to open an email. When deleting an email it can take a couple seconds especiall… (read more)

emails load very slowly or the app stalls & doesn't respond. Often I have to tap twice to open an email. When deleting an email it can take a couple seconds especially when deleting multiple. I can hit the delete button several time & have to wait several seconds for it to finally catch up. This has been happening for a few months now & is getting worse. Sometimes the pictures in the message load one at a time. It was working right, then one day it started lagging & hasn't been right since.

Asked by Melodie 1 day ago

Last reply by Wayne Mery 17 hours ago

Cox has tranferred my email accounts to Yahoo. I need to know how to connect back to Thunderbird.

Cox has tranferred my email accounts to Yahoo. I need to know how to connect back to Thunderbird. Had a discussion on your FB group with ANJE YELF.. She said to leav… (read more)

Cox has tranferred my email accounts to Yahoo. I need to know how to connect back to Thunderbird. Had a discussion on your FB group with ANJE YELF.. She said to leave a message here and she would get back to me on how to do that. I have imap.

Linda Brody

Asked by lindabrody 1 day ago

Last reply by Stans 17 hours ago