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Thunderbird issue

I am unable to copy text and paste from body of email in Thunderbird. I was able to in past versions. When I right click after highlighting text all options appear but do… (read more)

I am unable to copy text and paste from body of email in Thunderbird. I was able to in past versions. When I right click after highlighting text all options appear but does NOT allow to copy anything.

Asked by karl70 5 days ago

Last reply by karl70 1 day ago

Thunderbird 115.10.1 – missing folders in the panel after the update

Hi, after upgrading the programs to version 115.10.1 after restarting, all folders in the folder panel disappeared. I still have all accounts visible in the account sett… (read more)

Hi, after upgrading the programs to version 115.10.1 after restarting, all folders in the folder panel disappeared. I still have all accounts visible in the account settings. I attach a screenshot.

I follow someone instructions: Menu icon > Help > More Troubleshooting Information Under 'Application Basics' - Profile Folder - click on 'Open Folder' A new window opens showing contents of your 'profile name' folder Exit Thunderbird now - this is important Scroll down - delete all of the following files.

   folderCache.json
   folderTree.json
   session.json
   xulstore.json 

Start Thunderbird With no results. Thank you for any help.

Asked by Alex Saba 5 days ago

Last reply by Alex Saba 1 day ago

Thunderbird (recent version) on Windows 11 not correctly starting anymore.

Hi, After using Thunderbird for years without problems, I ran into a serious one now (since a few days). When starting Thunderbird it comes up with three almost empty wi… (read more)

Hi, After using Thunderbird for years without problems, I ran into a serious one now (since a few days). When starting Thunderbird it comes up with three almost empty windows, one over the other. No data is filled in and when clicking on the window it says in the upper left corner: Starting page - Modzilla Thunderbird (no response) / (actually in German) Startseite - Modzilla Thunderbird (Keine Rückmeldung). The small login popup is also seen in the window but doesn't accept any typing and shows also 'Keine Rückmeldung / no response'. I can only stop the process on Windows level. I would be very grateful if you could help me with this issue. I cannot get to my emails anymore. Many thanks Holger

Asked by hemrich 1 day ago

Last reply by hemrich 1 day ago

Thunderbird will not enable add-ons

Hello, since upgrading to 115 Thunderbird has disabled all add-ons, and does not have an option to reenable them. This was done to several extensions which are not marked… (read more)

Hello, since upgrading to 115 Thunderbird has disabled all add-ons, and does not have an option to reenable them. This was done to several extensions which are not marked as incompatible including "NestedQuote Remover" and "Unmangle Outlook Safelinks". Removing and uninstalling them solves nothing. Indeed, the button to install from the market does not work. I had to save to and then install from a local file to test this.

I am not in trouble-shooting mode, but I have found that "Load Temporary Add-on" in debugging works for the current session.

(I tried searching Google and this forum to no avail.... only turning up irrelevant thread about older versions, Firefox etc.)

Asked by belg4mit 1 day ago

Last reply by belg4mit 2 hours ago

Incorrect unread message indicator

Am using 115.10.1 Thunderbird on Windows 10. This email account inbox shows one unread message, but I can't find any unread message. Toggled message threads to see if a p… (read more)

Am using 115.10.1 Thunderbird on Windows 10. This email account inbox shows one unread message, but I can't find any unread message. Toggled message threads to see if a previous message was unread, but could not find any there either. Have both closed Thunderbird and restarted the computer, but it made no difference. It is bothersome, but my main concern is whether this is indicating some virus or other hack of my computer. This is just a home computer, not on a business network. Do have it on wi-fi. Is it just a matter of somehow resetting the unread message indicator or is it a sign of something more serious?

Asked by rdgoold 2 hours ago

Last reply by rdgoold 13 minutes ago