• Solved

Where Is "mail.delete"

About 20 days ago I posted: https://support.mozilla.org/en-US/questions/1388941 But didn't get any help. After a lot of searching, someone said go to: Tools,Options.....… (read more)

About 20 days ago I posted:

https://support.mozilla.org/en-US/questions/1388941

But didn't get any help. After a lot of searching, someone said go to: Tools,Options..... to change mail.delete.

I don't have Options under tool.

Elsewhere I saw to change Preferences but I can't find that either.

What can I do?

Asked by petejc 5 hours ago

Answered by david 3 hours ago

  • Solved

Folders missing

Hi. Thunderbird is not showing all of my folders, there are about 40 missing. The option for ALL is checked in Folders. I used to have access to these folders but now the… (read more)

Hi. Thunderbird is not showing all of my folders, there are about 40 missing. The option for ALL is checked in Folders. I used to have access to these folders but now they are gone. I use SKY as my email provider which is linked to Yahoo. All my folders are visible when I use Windows Mail. I have used Thunderbird for at least 10 years and do not want to move away if possible. Could the fact that Thunderbird is not supported by Yahoo be the problem? The IMAP & SMTP settings are correct as I do not have any problems receiving or sending emails. The folders do exist on the Yahoo mail site. I am using Windows 11.

I would be grateful for any help or guidance.

Asked by parry-a3 3 weeks ago

Answered by parry-a3 1 day ago

  • Solved

Upgrade to Version 102 has wrecked my address book

My laptop updated (I sure can't call it an upgrade) to version 102 and I wish it didn't. I actually got burnt once before from a Thunderbird update and it took me month… (read more)

My laptop updated (I sure can't call it an upgrade) to version 102 and I wish it didn't. I actually got burnt once before from a Thunderbird update and it took me months to manually fix. I seriously thought of leaving Thunderbird as an email client at that time but I figured turning off the automatic updates would at least keep the program working and I wouldn't get burnt again. Well, I was wrong. The update to version 102 has been a disaster to my address book and the automatic searching in the TO/CC/BCC fields. Here are some details:

The current issue from an update to version 102 is the address book.

I used to be able to type in a name in the email TO/CC/BCC and get the person or list I wanted. Now the TO/CC/BCC automatic search DOES NOT FIND ANY lists I have created for ease of use. When I type in a name in the TO/CC/BCC field, sometimes no suggested names show up, and when a name is found it is not the primary email address, it's the secondary email address or an email address that I haven't used for years (I don't even know where this address came from because I removed them from the address book). Strangely the current email address doesn't even show up in the search.

Going into the Address book app is even worse. I can't search some names shown on the screen below! NO lists can be found in any search and the mailboxes on the left don't appear to have all of the email names I have had before and there are doubles and triples of some email addresses that appear to be the same in the details of the person.

I have been working on this problem for a week now and have been searching on the web for help. I have found a lot of similar issues but can't find hardly anything on version 102, other than people asking how to downgrade.

Downgrade sounds like a great idea but it doesn't look like something that is easy to do and if I have to put that much effort or risk into a downgrade I might as well take the time to move to another free email program.

Please help me fix this address book/lookup issue!!! I have used Thunderbird for years and years and I really liked the ease of use in the past. In fact, I have installed Thunderbird on quite a few other computers and suggested they donate to Thunderbird to keep development going.

Asked by rwcromwell 1 week ago

Answered by Wayne Mery 1 week ago

  • Solved

How to add or delete entries in 102.3.1 address book Mailing Lists? Apparently no longer an option?

Since the "upgrade" the ability to add and delete names from mailing lists in the address book seemingly has vanished. Please tell me how to do it, or if it can't be done… (read more)

Since the "upgrade" the ability to add and delete names from mailing lists in the address book seemingly has vanished. Please tell me how to do it, or if it can't be done, please bring back this functionality. I am using a PC and Windows 10. Separate issue: the program constantly freezes and takes forever to open. I've used Thunderbird for many years and always loved it. Still using it for now, but it's wasting a lot of my time waiting for the program to respond. Thank you in advance for your help.

Asked by cabo45.m 1 day ago

Answered by cabo45.m 1 day ago

  • Solved

Mail account disappeared with Thunderbird 102

With the upgrade to v. 102, one of my three email accounts is no longer displayed in the Folders view. It is still visible and apparently correctly configured in the Emai… (read more)

With the upgrade to v. 102, one of my three email accounts is no longer displayed in the Folders view. It is still visible and apparently correctly configured in the Email Accounts Settings view.

Asked by abc4 1 day ago

Answered by abc4 1 day ago

  • Solved

New Thunderbird version 102.3.0 completely useless, can I go back?

Afteer Thunderbird uppdated itself it is completely useless. Merged folders only shows one of seven mailboxes, trasch shows noting and so on. Can anybody help or do I hav… (read more)

Afteer Thunderbird uppdated itself it is completely useless. Merged folders only shows one of seven mailboxes, trasch shows noting and so on. Can anybody help or do I have to switch to another app. This is very bad, as I use Thunderbird in my work.

Asked by EllgeH 1 day ago

Answered by david 1 day ago

  • Solved

"Get Messages" rarely works after migrating all emails to new machine.

Migrated all of my email identities from older Windows 10 computer (Toshiba Satellite) to newer and faster computer (iMac with Bootcamp set to boot Windows 10). I had pr… (read more)

Migrated all of my email identities from older Windows 10 computer (Toshiba Satellite) to newer and faster computer (iMac with Bootcamp set to boot Windows 10). I had problem before with download speed (had to click Get Messages and wait through very long display of "Checking Inbox for new messages" several times, with the message disappearing without downloading any messages (which my iPhone, using native iOS Mail, had already received an hour or two ago), then downloading began, eventually ending with "xxx messages downloaded," but still behind the iPhone's inbox. The idea of migrating was to make it work faster, but this new computer seems to be even slower. In addition, when I click Get Messages "too soon," whatever that means, I get an error message titled "Error with account xxxx," with the text "The account xxxx is being processed. Please wait until processing is complete to get messages." But there is never any alert to tell me when the "processing" completes; I just have to wait a while and keep trying.

I do have a very large inbox, and also a number of messages (but there is no way to count them) open in tabs. I need to prune both, but I need decent response in order to do that (and I have to keep up with new messages at the same time). Any idea what I can do to get rid of this message and speed things up?

(My email is in att.net, meaning it is managed by Yahoo! The iPhone, naturally, uses the IMAP server, while Thunderbird on Windows uses POP3.)

Asked by Allan and Gayle Richardson 3 days ago

Answered by Allan and Gayle Richardson 1 day ago

  • Solved

How to Back up Thunderbird

I have just gone through what I guess was a crash with my thunderbird program losing all my emails, local folders, addressbooks (I had several). I have slowly been able t… (read more)

I have just gone through what I guess was a crash with my thunderbird program losing all my emails, local folders, addressbooks (I had several). I have slowly been able to get some of it back. I had thought I had this back upped automatically, but apparently that isn't the case.

I want to be be to back up what I have in Thunderbird, in case this happens again. I want to do it manually so I know that it is done. What are some of the best ways to back up Thunderbird. Before you answer, please understand I am not totally computer savvy so please give me the elementary version of your explanation. :) If I do an export, does it just make a copy of what I have?

Thank you in advance.

Asked by celiat 2 days ago

Answered by david 2 days ago

  • Solved

Threading won't go away

I can't stop Thunderbird 102.3. threading all messages. I want threading only as an option. I've tried 'untick' on Menu>View >Threading>All, but it won't untick.… (read more)

I can't stop Thunderbird 102.3. threading all messages. I want threading only as an option. I've tried 'untick' on Menu>View >Threading>All, but it won't untick.

I had many repeated messages that TB couldn't be updated, but I have installed 102.3.0 and it seems to work in all other respects.

Asked by JMW 2 days ago

Answered by david 2 days ago

  • Solved

Unified Inbox

Anyone else having trouble with unified inbox. Yesterday it worked fine. Looks like it updated and now it's only showing a small fraction of my emails. Each folder its… (read more)

Anyone else having trouble with unified inbox. Yesterday it worked fine. Looks like it updated and now it's only showing a small fraction of my emails. Each folder itself works fine.

Asked by surferdude001 2 days ago

Answered by david 2 days ago

  • Solved

Thunderbird update reminder - "can't update to the latest version. Download a fresh copy" manually.

I keep getting an error message (see uploaded image) that says Thunderbird can't update to the latest version and to download it manually. When I look at the About for T… (read more)

I keep getting an error message (see uploaded image) that says Thunderbird can't update to the latest version and to download it manually. When I look at the About for Thunderbird, it says it already is the latest version (see uploaded image). So, I ignored that error message the first few times, but when it kept appearing, I downloaded and installed the update (after backing up the Profile folder in case of mishap; see uploaded image). It said it was installing and then the Install box disappeared (it did NOT say "You already have this version" and stop installing); I assumed it had finished (although, it never asked me to do anything, even though the error message implied I'd need help, and I couldn't see any difference in Thunderbird after it finished). Today, I got the error message AGAIN (even though I updated yesterday). What does it want me to do? Is it updated, or not? I'm confused.

Asked by gmsherry 1 week ago

Answered by Wayne Mery 6 days ago

  • Solved

Update issue

Just installed 102.3.0 (64-bit). Now my unified inbox shows no emails. If I go to the individual inboxes everything (about 30 emails) is still there. New emails don't sh… (read more)

Just installed 102.3.0 (64-bit). Now my unified inbox shows no emails. If I go to the individual inboxes everything (about 30 emails) is still there. New emails don't show in the unified inbox only in individual ones.

The image attached shows 1) The screen of the unified inbox before and after the test email 2) The screen of the last few emails in the inbox KEITH before the test email 3) The screen of the last few emails in the inbox KEITH after the test email

How do I fix it so that the unified inbox shows all the emails in the inboxes

Asked by keithinoz1 3 days ago

Answered by keithinoz1 2 days ago

  • Solved

incoming email address now missing in TBird v102.3.0

I recently upgraded from Tbird version 90+ to 102.3.0. Everything looks fine, except version 90+ showed four email accounts, and with version 102.3.0 the first one does … (read more)

I recently upgraded from Tbird version 90+ to 102.3.0. Everything looks fine, except version 90+ showed four email accounts, and with version 102.3.0 the first one does not now show up in the left hand navigation pane. The first email account is still in the user account dialog, but no longer shows up in the left hand pane. What the heck is going on?

Asked by jem23109 3 days ago

Answered by jem23109 3 days ago

  • Solved

How to change Sub-Folder.Thunderbird after Import from Eudora mBOX

hi, I am new to Thunderbird (v102.3.0/64-bit) and just tried to import some "Folder" trial from Eudora to Thunderbird before full scale import here is some findings after… (read more)

hi, I am new to Thunderbird (v102.3.0/64-bit) and just tried to import some "Folder" trial from Eudora to Thunderbird before full scale import

here is some findings after several trial : 1/ Many Many Import/ Export Tools, most of them failed to import. No messages were shown in TB

2/ ImportExportTools NG_v12.0.1 (AddONs) - total no. of messages was imported OK, but few of emails was shown in "BLANK" without content. - it was not successfully

3/ 4n6 MBOX Converter 4.6 - I finally found this one, it was perfect to import all messages successfully, but the Last Sub-Folder Name was added in xxxx.Thunderbird.

For Example : under same folder tree Parent Folder Name OK Second Sub-Folder Name OK Third Sub-Folder Name OK "Last" Sub-Folder Name NG => become xxxx.Thunderbird

Bro, how could I change this settings instead of rename over hundreds folder name ?? or any setting before Import and keep my original folder name ??

Photo 1 = Folder Name condition after Import Photo 2 = Settings shown in 4n6 MBOX Converter 4.6 before Export

Asked by PY 4 days ago

Answered by david 3 days ago

  • Solved

Repeated prompts for login to deleted calendar server

Hello, My email host (Epik) recently removed their calendar server, hosting9.epik.com, and switched it over to a new URL. I removed all my network calendars and saved pas… (read more)

Hello,

My email host (Epik) recently removed their calendar server, hosting9.epik.com, and switched it over to a new URL. I removed all my network calendars and saved passwords for hosting9.epik.com, and added the new calendars with the new URL. However, every few minutes I get a pop-up (four, actually, one for each calendar account) asking me to provide my credentials for hosting9.epik.com. Of course my credentials no longer work and these modal dialogs block progress until they are all closed via the "X". This process repeats every few minutes and makes Thunderbird virtually impossible to use.

Can you please help me remove any/all references to hosting9.epik.com in my Thunderbird settings? I have removed the saved passwords and calendar accounts, and none of my email accounts' servers (IMAP and SMTP) refer to hosting9.epik.com. If there is somewhere else to look, please let me know. Is there some settings file I can edit on disk to remove these references, that are not available via the GUI settings? If not, I fear this may be a bug causing Thunderbird Calendar to connect to deleted servers.

Thank you!

Asked by nethtrick 3 days ago

Answered by nethtrick 3 days ago

  • Solved

Some Messages Display Only Portion of HTML Code

Similar to a report on 102.0.2 (https://support.mozilla.org/en-US/questions/1382355), some messages are displayed as only a portion of HTML code, or the base-64 encoding … (read more)

Similar to a report on 102.0.2 (https://support.mozilla.org/en-US/questions/1382355), some messages are displayed as only a portion of HTML code, or the base-64 encoding of an attachment. Sometimes nothing is displayed. The header pane also displays HTML code rather than the message headers. It isn't the complete message source.

First saw this yesterday on 91.13 and thought it might have stopped doing it later, but I may not have ever re-visited the offending messages. It happens with random messages from the same sender. I just installed 91.13.1 today with the same issue.

(Lost my earlier edit, hope this isn't a re-post!)

Asked by rhm2 6 days ago

Answered by rhm2 3 days ago