Thunderbird

Using Thunderbird on Linux I cannot delete any local folders, when I try to delete them I get more copies of the folders on reopening Thunderbird, after the system says i… (read more)

Using Thunderbird on Linux I cannot delete any local folders, when I try to delete them I get more copies of the folders on reopening Thunderbird, after the system says it is "not responding" and I close it down. I have tried several times and now have multiple copies of the local folders I've tried to delete.

Asked by barnetoaklea 20 hours ago

Cannot Setup Existing Account in Thunderbird

I need to set up several gmail accounts in Thunderbird. The accounts exist; I can see email by going to gmail's webmail for them. I'm running Thunderbird 115.10.1 on Wi… (read more)

I need to set up several gmail accounts in Thunderbird. The accounts exist; I can see email by going to gmail's webmail for them. I'm running Thunderbird 115.10.1 on Windows 11.

I choose Tools > Account Settings > Add Mail Account then provide the name, email address, password, then TB validates the credentials with gmail's systems. I get a green light message saying that gmail found the entries. I then provide the appropriate POP3 server name and port address and the appropriate SMTP server name and port address and confirm security settings - all of which were verified and carefully edited when entered. TB then sends the information to google and after an very long delay returns a message saying the attempt failed, probably due to incorrect password or settings. All of the information and settings - including the password which was copied and pasted AND the same one used to log in to gmail webmail - are correct.

Obviously, I'm doing something wrong but don't know what. The error message is so generic as to be unhelpful.

Can anyone help me discover the problem?

Asked by rabbit 14 hours ago

In TB 66 how can I re-enable Calendar, if it was disabled long ago during the installation?

Could not find anything in add-ons, settings, or about:config. There is a topic on this site https://support.mozilla.org/en-US/questions/1086884 but I am not able to foll… (read more)

Could not find anything in add-ons, settings, or about:config. There is a topic on this site https://support.mozilla.org/en-US/questions/1086884 but I am not able to follow it because there is no add-on or plugin to enable or I cannot find it.

Asked by yekos82264 11 hours ago

Thunderbird latest release does not work when typing a message

Support needs to take their head out of the sand! With the latest release of Thunderbird for iOS it does not work when trying to type a message. The default is "preformat… (read more)

Support needs to take their head out of the sand! With the latest release of Thunderbird for iOS it does not work when trying to type a message. The default is "preformat" and trying to change it to paragraph or other does not work. Older version works on my MacBook Pro (2011). My MacBook Air, Thunderbird writing message does not work. Glad I did not contribute money! Oh well must be a way to get folks to purchase Office 365, Outlook?

Asked by David James McInnes 10 hours ago

Inconsistent problem deleting emails

Periodically I am unable to delete emails. I usually just highlight the email, then click the delete button. When that stops working, sometimes I can use the Edit menu … (read more)

Periodically I am unable to delete emails. I usually just highlight the email, then click the delete button. When that stops working, sometimes I can use the Edit menu and delete the email that way. Other times I cannot delete. If I come back later, I can usually delete again. How can this be fixed? Thank you.

Asked by mkdeupree 7 hours ago

read>d

I am a very long-time Thunderbird user. I store my e-mails in many folders, and in all folders I have the unread highlighted. In my primary, very large inbox, the total n… (read more)

I am a very long-time Thunderbird user. I store my e-mails in many folders, and in all folders I have the unread highlighted. In my primary, very large inbox, the total number and the number of unread messages are normally displayed, and in the message list, the unread are highlighted. I was using a filter for something else totally unrelated, and suddenly I began seeing only total e-mail number, and the unread are no longer highlighted. The unread are still highlighted in my other folders. Is there some way to get the unread messages in my primary inbox marked again? Otherwise I often don't know which to read. I'm talking about thousands of messages, not just a few! Thank you.

Asked by caroGlou9815 3 hours ago

[SHIFT]+[DEL] doesn't work for multiple messages

[SHIFT]+[DEL] works to permanently delete single messages, but when multiple emails are selected the emails just go to the trash as if I hadn't used [SHIFT]+[DEL]. I hav… (read more)

[SHIFT]+[DEL] works to permanently delete single messages, but when multiple emails are selected the emails just go to the trash as if I hadn't used [SHIFT]+[DEL].

I have not disabled the warning pop up which asks you to confirm that you really want to permanently delete the emails. I get this warning when there is only one message selected but not when multiple messages are selected.

When I look at the trash I see that the selected emails are there instead of being immediately deleted.

I am having this problem in Troubleshoot mode as well. This is in Linux on a Chromebook.

Asked by roy64 2 hours ago

Calendar invites are being sent from incorrect email address

Hi, Scenario: I have a custom domain with an email address, and have used mailbox.org and currently icloud to host my email. In both cases, the email address associated… (read more)

Hi,

Scenario: I have a custom domain with an email address, and have used mailbox.org and currently icloud to host my email. In both cases, the email address associated with my custom domain is the only one I use for everything, such as email, calendar, contacts, etc (x@er.com). Also in both cases, there is also a login email address to the email hosting service (i.e. x@mailbox.com and x@icloud.com respectively).

Issue: My calendar invites erroneously send from my icloud email address, rather than my custom domain email address. This appears to be by defaul and unchangeable. See 1/2 screenshot.

Settings: I'm on W11 Pro, using TB 115.10.1 (64-bit). For calendar settings, see 2/2 screenshot.

Background: With both providers, my calendar invites initially were being sent from the correct email address (x@er.com), but inexplicably switched to the being sent from login email address of the email hosting service after some time (about a year with mailbox.org, and a couple of months after migrating to icloud.com). This messes up my calendars, and I need to resolve it. Hopefully it's just something dumb that I'm doing.

What I've tried: On mailbox.org: When the issue first occured I put up with it for a few weeks then assumed it was probably mailbox.org and migrated to icloud. This appeared to resolve the problem at the time. On icloud, my calendar sync was setup in TB using add-ons, which worked for a couple of months and then the issue recurred. I've tried: 1. In apple account settings: I tried changing my apple-id to be my custom domain email address, rather than my icloud email address (didn't fix it). 2. I then unsubscribed from all of my network calendars in TB, removing the addons and restarting TB, as per https://support.mozilla.org/en-US/questions/1406255#answer-1568028 - I had to add a blank local calendar first before I was able to remove all of the network calendars. 3. I then added my calendars back into TB by using the direct URL locations, as per https://support.mozilla.org/en-US/questions/1406112 - when adding the calendars back, I tried using the login as both my custom domain email address, and also my icloud email address (didn't fix it).

Any help would be much appreciated.

Thank you.

Asked by mozilla573 1 hour ago

Problem sending e-mails due to vpn blocking port 587

I am using Thunderbird and have a Lnux Mint 21.2 Cinnamon operating system. Recently I started using Surfshark vpn, which has blocked the port 587, making it impossible t… (read more)

I am using Thunderbird and have a Lnux Mint 21.2 Cinnamon operating system. Recently I started using Surfshark vpn, which has blocked the port 587, making it impossible to send e-mails. I have tried using ports 465 and 2525 but without sucess, and apparently it is not possible to set up a split tunnel for Thunderbird. Do you know of any way I can get around this problem?

Asked by clive33 1 hour ago