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Junk mail

When I download messages, it often says there are say '6 new messages', but only 3 appear on the screen. I'm wondering whether the others are going to Junk, but I am unab… (read more)

When I download messages, it often says there are say '6 new messages', but only 3 appear on the screen. I'm wondering whether the others are going to Junk, but I am unable to access it. So my question is, how do I access Junk Thanks David White

Asked by david.whiteimages 18 hours ago

Unable to configure O365 emails using POP when Oauth2 is enabled

Hello Team, Please be aware that we are encountering issues configuring POP for Office 365 using Thunderbird, as it is generating an error stating the username and passw… (read more)

Hello Team,

Please be aware that we are encountering issues configuring POP for Office 365 using Thunderbird, as it is generating an error stating the username and password are incorrect. Our Multi-factor Authentication (MFA) is enabled, and we are attempting to utilize OAuth2.

Asked by Deepak G 16 hours ago

Some images don't display

Sometime within the past few weeks, some images are failing to display inline. Mixed symptoms: sometimes get box where image should be, sometimes just see a link. TBird d… (read more)

Sometime within the past few weeks, some images are failing to display inline. Mixed symptoms: sometimes get box where image should be, sometimes just see a link. TBird doesn't ask permission to display online content. Tried help and online search, without success. Screenshot attached. Thanks!

Asked by cjm 11 hours ago

Sent Mail Message Filter Issue

I have used Thunderbird for decades, first on Windows, and in more recent years on linux. Note this refers to IMAP. I have subfolders under sent for particular organi… (read more)

I have used Thunderbird for decades, first on Windows, and in more recent years on linux.

Note this refers to IMAP.

I have subfolders under sent for particular organisations. These have worked well for several years, but recently have found that many are not moved to their relevant folder, and some sent mail that should stay in the main sent folder, end up in just one of the sub folders. If you move it back the the sent folder it returns to that sub-folder The only change that I have made is moving from Plusnet to Zoho to host my mail around the beginning of the year. However, this problem has only been seen relatively recently, and IIRC first seen after a TB update, though there have been other updates since. When I first noticed that the sent mail was not moving to the subfolders I ran the filters manually and all of the other sent mail disappeared, including on the server. Luckily I had a backup.

I may have to make the sent subfolders as subfolders of the incoming mail though I don't really want to do that, and I don't know if I wil still have issues.

Any help will bee greatly appreciated

Asked by geoff15 9 hours ago

I cannot see my accounts and emails.

I cannot see my accounts/emails as they suddenly disappeared. I am able to see my accounts when I go to File > Get New Messages For, but I am unable to do anything wit… (read more)

I cannot see my accounts/emails as they suddenly disappeared. I am able to see my accounts when I go to File > Get New Messages For, but I am unable to do anything with my Thunderbird app. It shows nothing no matter where I click. The app is updated, and I have even uninstalled and reinstalled it.

Asked by A Tech Basic 9 hours ago

Thunderbird's 'Get Messages: All' a bit confusing; am I missing something?

I work pretty much exclusively using Unified Folders, in particular a Unified Inbox. Thunderbird 115.11.0 checks for new messages on schedule and downloads from all thre… (read more)

I work pretty much exclusively using Unified Folders, in particular a Unified Inbox. Thunderbird 115.11.0 checks for new messages on schedule and downloads from all three of my accounts automatically throughout the day. But if I want to do a manual download, the little cloud-with-an-arrow checks only my primary account, not the other two. Yet when I right-click the little cloud, that identical icon purports to represent all accounts. Am I misunderstanding something? Is there a way to essentially replace the one little cloud with the other so that a right-click and second selection is no longer necessary?

Asked by Electrojim 6 hours ago

One identy will not send emails

I have a new email which has been set up in outlook 365. I have created the new identity in thunderbird which thunderbird set up. The new identity will receive emails, it… (read more)

I have a new email which has been set up in outlook 365. I have created the new identity in thunderbird which thunderbird set up. The new identity will receive emails, it will send read receipts, but will not send emails. It just says "sending message" but it never goes. I have waited for about 3 minutes and it doesn’t even seem to time out.

Asked by adams.stephen 5 hours ago

TB icon in WIN 10 task bar has no blue line under it when TB is minimized.

I have many programs/apps in my Windows 10 task bar (at the bottom of the screen), and when one of those programs is minimized, the task bar icon for that program has a b… (read more)

I have many programs/apps in my Windows 10 task bar (at the bottom of the screen), and when one of those programs is minimized, the task bar icon for that program has a blue line under the icon, to show that it is still active, but not showing on screen -- that is, except for Thunderbird. If I'm not writing a message in TB at the time I minimize it, there is no blue line under the icon. The problem is: when I'm ready to shut down a session and I've been using Thunderbird at some point in the session and have minimized it, I can't tell from the task bar icon whether TB is active or not, without clicking on the icon. I don't want to have to do that every time I close down the computer, and I don't want to close the session with TB still active. It seems that a simple coding addition would fix the problem, and I can't believe no one else has mentioned the problem. This is not new with 15.1 -- it's been going on for several versions. The ONLY time the icon appears is when there is more than one page of TB open (like Main & Write).

Your prompt response is appreciated. Thanks, engrollie

Asked by rehawkpe 57 minutes ago