Thunderbird Support Forum

bold text All of a sudden today Saturday the 11th Thunderbird stopped sending email on COX but it can receive them. It was working fine then all of a sudden the sending of email stopped. At first I thought that is was Cox being down again, (I've had connection problems this week). But while I was trying to figure it out I received a number of emails. I tried sending a test email to myself usually they go right away but it did not go.

I called Cox. They tech connected to my computer, made some checks, (updated Thunderbird) and after about 20 minutes it started to send messages. 10 minutes later it stopped working AGAIN. This started a four hour telephone marathon with just about every level of service that Cox has. I ended up with Complete Care and while I was on the phone with him and he was connected to my computer the service tech from Cox who was here to check my signal and modem showed up. He tried to look at the problem and could not figure it out. Note I can send and receive mail from the COX email website but and only receive email in Thunderbird.

Cox tells me it is a Mozilla or Thunderbird problem I'm telling them it is not that it is a Cox problem because the server is SENDING me email to Thunderbird but the Cox INCOMING mail server it not connecting to Thunderbird to receive emails. They claim that because I can send and receive on the web page but can not send with Thunderbird. I'm telling them it is a Cox problem.

Anyone else have this issue? Anyone have a solution? I'm shutdown here with over a 25 year history of emails sitting in Thunderbird.

Al

Deleting messages is slow to act. So much so that hitting delete for a msg won't activate but when hit again it takes the msg to be deleted and the one that follows. What the...?

A: All these problems started after the new email version was installed, in-other-words, when the old version was updated! B: All of my email that was in my account / on my computer seem to be be there as far as I can tell. I can get to them, I can open them and see their contents. C: All is ok up til this point...as mentioned above and no new email has arrived. D: Now, as soon as I click on the "Get Messages" (Icon, looks like a cloud) in the upper left corner, is when I the Yahoo page of some sort pops on the screen, that's it. No mail arrives and I'm stuck with the Yahoo page covering most of the screen. E: I can click click around and try entering my email address but when I click on F: I see that images can be attached, and hope it works. My screen are,1920 x 1080, so I'll try and reduce the size of the images when I attach them. G: (Image A) After I inter my email address the red wording pops up.

    (Image B)   My email address pops up. That's it. Sometimes, If I click around a second page will pop up and

it becomes vicious circle and normally going back to the first page. (Note: A image) [about:blank] ??? Other pages have an address??? H. In these 4 days I have changed, added, deleted, used my Mozilla Reset Key, and this morning, per Mozilla's - Thunderbird's request, created another Reset key. Still no email. I do believe If this Yahoo thing was gone my email might start, just a guess now. H. Will all of the email that has not arrive still be available?? I. Almost forgot to mention. I receive and send my email through Thunderbird, and Yahoo & AT&T. Thanks, Bob Miller And, "Yes" please email or call, anytime day or night. I am getting a few emails on my phone. miller.485@sbcglobal.net

P.S...."Somethings Wrong"  :-( Again, thanks for your help!

Thunderbird ściąga mi cały czas pocztę i dubluje. Zapycha mi komputer. WIem, ze mam skrzynkę 50Gb a na dyzku mam prawie 200 Gb w pliku, wg mnie ściąga raz na jakiś czas pocztę. Co mam zrobić? Arek

translation...

Thunderbird downloads and duplicates my mail all the time. It's clogging up my computer. I know that I have a 50Gb mailbox and I have almost 200Gb of files on my disk, so I think it downloads e-mail from time to time.

I am having difficulty getting certain emails. I am told by the sender that they "bounce back as a spam warning" Sometimes I don't know the emails I am NOT getting until I'm told. Two my daughter tried sending me an email and it took over 24 hours to get and she was getting bounce back messages. I can't get "NextDoor" notifications, a store in London couldn't email me, a local contractor couldn't send me an email, etc.. It's random who can't email me, but it's becoming increasingly concerning. It's only certain, legitimate emails. I still get all the spam! Where should I begin? I'm on Windows 10 Pro, using a yahoo/att email through Thunderbird. thanks for any suggestions! Cindy

I have just upgraded to 115.9.0(64-bit). Now when I select "Send to email client" I get a message that either there is no default email client or the current client cannot fulfil the request. This did not happen before the upgrade

My e-mail inbox shows a high gigabyte use-age rate, but I only have a few messages in there. I get my messages a couple of times per day and delete emails I don't want to keep. Now it will not get all my new messages as it saying I have run out of disk space. It seems that messages I delete don't really get deleted?? even though they go to trash and I clean the trash folder. I have tried compacting but that didn't work. It seems to be only on my win 10 laptop, as my XP computer is working fine. I have plenty of disk space left on the hard drive. Thanks in advance Bob Parkman

Seems after the latest update Thunderbird will not receive some emails. It has stopped receiving emails coming from some cell phones and some .com emails. Some cell phone emails work and others that previously did do not anymore. I do not understand the random situation. No settings have been changed nor is there any setting to correct this. I even reinstalled Thunderbird.

Any suggestions would be great. Thanks

I've been using T-Bird for some time now with no problems. Yesterday Xfinity wanted me to change my account password, which I did. This morning I tried to check email and got an error message stating the incoming mail server didn't accept my password - the new one I'm assuming. After several tries I switched it back to the old password which still didn't work. I'm giving T-Bird the Xfinity login password -- is that correct or is there something else that T-Bird is looking for? As a side note -- I just spent 8 days in the hospital and they've got me on a medication that really messes up the higher functions of my brain. I feel as though I'm in a heavy fog and half asleep. Any help would be appreciated... and THANKS~!

Archiving older messages:

I know how to archiving a years worth of messages -- one message at a time, or by selecting a hundred messages at a time IF they are all in the same folder. A painful way to archive dozens of folders full of a years worth of messages.

Why should I be forced to drop into a folder to select the messages? Why not provide a mechanism to archive FOLDER?

I'd really like to select Local Folders (recursive) and hit A to archive -- and be allowed to select Messages older than.

This allows mail to be stored/archived easily by year - and keeps the active Local Folders small and resilient (keeps Thunderbird from being overwhelmed with large folders that seem to bring the app to its knees.

I checked with my website/email host who show no problem. I was able to see new messages I missed there, so the site is working. I checked with my internet provider, Centurylink (DTTH) who says I'm paid up and there are no restrictions on my account, which shows active. Settings hadn't seemed to have changed, but I received 2 domain emails since then, nothing else. I noticed that the program updated right around the time of the problem, but it comes up and acts normally. 'tis a brain scratcher, it is.

I have created a label library on different computers, but if I add a label other than the standard one on one of the computers, it does not appear on the others. I mean like number 6 Techniczne.

Thunderbird email setup settings don't work with office365 server in godaddy email. Their server wants STARTTLS with port 993. When I select STARTTLS in Thunderbird setup, the port changes automatically to port 143. This I can't connect to godaddy's IMAP mail server using Thunderbird email client. Is there a way to make it happen?