Thunderbird Support Forum

Hi I did a backup with Zip.file, and then tried to reinstall. Now somme accounts do not have sent/spam/trash Bin folders. When i try to send a mail, i am told that there is not enouch space on the disk to save the message, and that the message will be save in a local folder ? How can I get back to my "old" and working setup Kind regards Michael

Hi, I'm a MTB newbie Version 115.11.1 and am just trying to import my comcast.net address book from CSV. MTB seems to be totally confused about the columns. I'd be happy to adjust the column assignments, as I think I'm supposed to, but it won't let me. The automatically selected column name is the only option allowed in the drop-down. See attached.

Is this by design? Do I need to reorder the columns within the exported file. Seems a bit much really, but ultimately doable, I guess.

Any other options? Or what am I doing wrong

TIA Tim

Tell me how to move, first, andrew@8on8.com, then andrew@luvli-homes.com to you. The latter is with 20i. I do not know where andrew@8on8 is. Please tell me what to do to move these DNs to you.

I recently had an issue where my email password changed on another client, but Thunderbird did not prompt me for a new password. After two days, my account was still frozen with no new emails on Thunderbird, although they were updating on other clients. The Mozilla help on the issue said to go to "Options." There is no "Options" option in my Thunderbird, not in the top menu, not under server settings, not under Account settings, not under Tools. My version of Thunderbird is 115.11.0 (64-bit), running on Ubuntu Linux 22.04 LTS. Maybe the issue of no "Options" option is specific to this particular incantation.

Here's what I did to force Thunderbird to prompt me for a new password. I selected "Server Settings" below the email address in the left pane. I changed the Server Name to one that is incorrect. When I migrated away from that textbox, Thunderbird raised a popup window that it had to restart. I let it restart, and when it came back up, it prompted me for a new password. I now input my correct password for the email address. It came back a few moments later that the password was incorrect, asking me to enter a new password. Well, it's the server URL that's incorrect, not the password. I cancelled the popup window, then changed the the server name back to the correct one. When I migrated away from that textbox, Thunderbird again raised a popup window that said it had to restart. I let it restart, and when it came back up, everything was fine, and my two days of undelivered emails came through immediately.

I hope this can help others who are bewildered by the lack of an "Options" option on their version of Thunderbird.

I us an M2 Mac. I like Thunderbird, but prefer the Betterbird card view. Is there any way I can replicate this in Thunderbird?

I have attached two screenshots - one Betterbird, the other Thunderbird. I much prefer the Betterbird look, without the card frames and with the blue message header.

You might well say 'use Betterbird then!'. The problem is that Betterbird is not available in a native Apple Silicon version, only Intel, and therefore runs in emulation mode. Thunderbird has a native Apple Silicon version.

Just two small changes. Remove the card frame and make the unread message header blue. Surely that's possible somehow in Thunderbird?

I sent a message a while back about slowness with 115, which I had to download because I had a crash.

There were various suggestions, but no solutions to the excessive slowness with 115. This culminated to day in a long 'no reply' mail which suggested the issue might be the virus checker.....

I checked again the various messages about 115 - most were archived, only one month since they were posted!!

Is there an issue with 115?? I saw a thread which asked was I having issues with it, my answer is yes, is there nobody out there with a suggestion??

double line spacing forced every time you press enter - Also messages from same sender are sorted and combined into a single line in the INBOX list - how do you keep each message separate? Thanks

The email address that I have used ever since email began has been [edited] @qis.net. Unfortunately, the inbox storage space on Quantum Internet Service (QIS) is only 1GB. I use Thunderbird for emails (recommended by QIS). The account with QIS is an IMAP account.

Yesterday at 4:40pm my inbox became full even though I have moved a bunch of the emails with larger attachments to offline folders within Thunderbird. That's when the nightmare started. No incoming emails can get delivered at this time. Have been in contact with QIS (I personally know everyone there including the owners. They're good people) It seems that we do not have a way to get into the inbox and remove files from their server (s).

After working all night trying to sole this mess, I have set up a new email address to maintain a form of communications on a major engineering project.

The new email address for me should be changed to : [edited] @gmail.com

Please make this change at Firefox. When I try to login on Firefox, it sends a code to the old, non-usable email address. Since the inbox at QIS is full, I can't read it to get the code to respond. If the code can be sent SMS to my cell phone, that would be fine. [removed phone# from public support forum] is the number to use.

I hope all this makes some sense at your end. I am not a guru with this stuff and a very dear friend of mine who was an "IT guru", as I called him, has passed away about 1 year ago.

I appreciate any help you give.

Richard Slechter

All I get now in my emails are links to the mesages received. This has changed suddenly within the past few weeks. If this can't be staraightened out I will change to another email provider.k

Salve, mi sono creato una rubrica di contatti mail solo su thunderbird. Ho nel frattempo cambiato PC. Come posso copiare o trasferire la rubrica dei contatti dal vecchio PC al nuovo PC? Grazie, Gianfranco.

Hi I am having problems with Thunderbird, i’m not sure if it’s to do with a windows 11 update or something else. Thunderbird is not responding also at the start of the ‘not responding’ emails from one of my accounts disappeared and then gradually started to reappear but didn’t get up to date and now just not responding st all. I have tried various things to resolve this, uninstalling and reinstalling Thunderbird, doing this and opening my pc in safe mode, doing this and opening Thunderbird in safe mode. Deleting and reinstalling the latest windows 11 update, reinstalling the latest Thunderbird update. I don’t know what to try next? I read somewhere to delete your profile, after saving it, and getting a new profile but no idea how to do this. Any help appreciated.

I am using Thunderbird version 115.7.0(64-bit).

The Inbox is 15.5 GB in size as shown in the attached image file,Inbox Size.Jpeg.

The Inbox folder is not displayed as the attached image file,Folders.jpeg, indicates.

Please provide me with a solution to this problem.

I can not get emails anymore. They just suddenly stopped coming in. I can go to my ISP’s website and see my emails but can not get on Thunderbird. I suppose there is a problem with my account configuration but I don’t know what. Any idea what settings to check?