Thunderbird Support Forum

Hello,

we are a group of 9 people, organizing us with TAGs in Thunderbird (using same IMAP Mail). Before update to 115 version from 102 (I think) the tags were working flawlessly for more than 10 years. Now the syncing of tags somehow changed. For example if someone change the tag on received e-mail, on other computers the tag stays the same, until you click on that e-mail or until again a new e-mail arrives. That is very confusing because all the time you are not sure who's tag is selected or even more problematic that you untag someone who was already tagged. Before if someone tagged e-mail message, the tag was synced in next second, nevertheless at which e-mail were you standing. That was perfect!

I hope for implementation the option to manage tag-syncing time. Or can someone tell me if that's possible to manage that somewhere inside manual settings(Config editor)? I would also be pleased that somebody explain me how the tags synchronization actually works in latest TB?

Thank you all!

Open thunderbird up and want to print an email. Most of the time the printer is the default. Once I print and then go to the next email to print, the default printer is gone and the only option is save to PDF. I can close thunderbird and reopen it and seems to alleviate the issue for a few times then back save to PDF only. Strange issue. I have reinstalled thunderbird a few times. All other programs on the pc I print from always use the defaut printer.

How do I find the email I click on? I search for something, I see the email in the list of results, I click on said email and instead of opening it, it bring up the ENTIRE thread that it is embedded in and I have no idea which one it is! PLEASE FIX THIS! It used to open up the email you click on within the thread. Now it just shows the thread. This latest update has RUINED the search function.

I have two mail accounts on Thunderbird. When I download messages to one account, the messages are automatically marked as read. Messages to the other account are not.

I do not use BitDefender.

Any thoughts on why it does it to one but not the other? Messages are both downloaded from the same ISP.

Since the UI upgrade, my Thunderbird client has become slow on my PC. On opening instead of what was previously a quick start-up to my INBOX, it now hangs and you can see (from bottom left) its polling out to email servers and waiting for a response .... much slower than previously.

It's not a server response as I use same email on my iPad and that logs in with almost zero delay.

Occasionally also lags behind key board, you are typing and you are several characters or even words in front of the client.

Is there any rebuild or similar I should do now I am on the 'new look'

I have recently started using Thunderbird 115.4.3 on a new laptop running Windows 11. I transferred my profile from my old laptop and set up my two email accounts as POP accounts. The problem is that Tbird is regularly crashing, mostly (maybe only?) when I delete messages from my Inbox. When I restart the program, it works fine except that all or most of the messages in Trash are now duplicated multiple times. Any ideas how to stop this behavior?

Hi, As of yesterday I am unable to send emails out. I keep getting this message below. I have gmail on same computer and that works fine. I am able to receive emails but can't send. Please help

Granted, I have massive boxes...but in my Sent folder, I checked a mail sent just this morning and wanted to right click it to 'edit as a new message'...however, when it opens, the content is related to a different email and the sendto email is also from a different email. Is there a way to clean up something like this? I shut down TB and waited and reopened and the issue stays the same.

The Not Responding stuff, plus this, has me looking for an alternative.

I use Thunderbird for 4 Google email accounts and 1 Sasktel email account. All 5 accounts are IMAP. Sometime within the last few days, hundreds of sent emails have gone missing from one of the Google email accounts, and the single Sasktel email account.

I haven't made any changes.

My disk cleaner is set to leave Thunderbird alone.

Thunderbird updates automatically. Could the most recent update have somehow deleted my emails?

Is there any way to get those sent emails back on my laptop? I see that they still exist on the Sasktel and Gmail servers (if that's the right terminology)?

115.4.2 macOS 13.6.1 Using Menu>Edit>Find>Search Messages, it appears to be impossible to change the width of one result column without changing the width of all columns.

I want to widen the Date column so that I can see the full month name, the date, and the year. I click on the bar at the right of the Date field header and drag it to the right. All columns to the left are widened. The Date column barely widens. I click the side of the window and widen it. All columns widen (not a problem). Date widens a bit. I try to widen it using the bar at the right of the field. Same trouble. I widen the window to full width of the screen. Same trouble. The names of months with shorter names show in full, but not, for example, 'November'. Still can't see date on some; can't see year or time on any. I move the window to the left so all columns are off the screen except Date, Total, and Location. I widen Data. Correspondents appears on the screen (I guess that all columns are being widened). I widen the window all the way to the right of the screen. Now Recipient and Correspondents show, very wide, mostly blank (when there is only one name); there is a very wide column to the left, all blank, the column name invisible off the screen to the left. I can now see most Data data, but, for example, 'November 11, 2023, at 10:2'. I push the window further to the left off the screen. I now see Correspondents (mostly blank to the right of a single name (the one I searched for), Date, Total, and Location; I see the date and time in full. I can't see any column to the left of Correspondents; in particular, can't see Subject. I move the window all the way to the right edge of the screen again. Now I can see the "blank column," Recipient, and Correspondents (mostly blank space), Date with all dates and times showing in full, Total always blank), and Location (short mailbox names, so all show in full.

Why was this design chosen by the project? What was wrong with the ability to change the width of any column without affecting the others? Why was the decision made to not have a scroll bar on the bottom?

Thanks in advance for responses from the team.

Cordially, Joaquin

There is not scroll bar at the bottom, so I can move the data in the window back and forth.

Can't receive or send mails on my main address peter.lerche@mail.dk on my PC. Can receive but not send on my phone. Can receive and send on my spareaddress peter.lerche28@gmail.com on my PC.

Hello, Thunderbird user daily for years. Lately every time I open Thunderbird it starts downloading a random number of emails, usually in the thousands. this makes the app extremely slow and laggy until it finishes. I use it daily, on avg getting 20-30 emails. I don't understand why its downloading emails form months to years ago.

Back in 2016, via GoDaddy I set up a personal domain. As part of the package, they offered to host two email addresses using that domain. I set up both in Thunderbird.

In June 2022 GoDaddy asked that all such accounts be switched to Microsoft Exchange, which I did with one of the two.

Very recently, perhaps with the recent Thunderbird upgrade, that account--and its sub-folders--have disappeared from Thunderbird. I need to restore them.

Thanks for the help!

Greetings! This morning, I suddenly cannot send emails. I am using Tbird 120.0 for my Spectrum Road Runner account. No problem receiving emails and no problem getting onto webmail where I can send and receive. And I am getting this error message when I attempt to send:

Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: p-impout005.msg.pkvw.co.charter.net cmsmtp Connection Rejected - see http://www.spamhaus.org/query/ip/76.37.3.140 AUP#Out-1220.

I've checked my account settings and don't see anything untoward and have changed nothing. Admittedly, I am no expert but have done my best to check on FAQs and possible similar sounding issues.

Any thoughts?

Many thanks for any ideas and/or solutions.

Hi, I've been having a lot of issues with the RSS feed handling on Thunderbird 115 on Fedora 39. It's been very unreliable with my collection of RSS feeds assembled in Thunderbird over the past ~15+ years. So I've been working on recreating my feeds account and after a few times it's been working more reliably with my 200+ RSS feeds. But I've noticed the behavior of the RSS feeds only updating every 100 minutes or so per the new default.

I did re-import my feeds after changing the account settings default of "Check for every new messages" to say every 10 minutes rather than every 100 minutes, but it didn't affect existing feeds or new feeds added after that point.

As a longtime Thunderbird fan it's been quite frustrating especially with long relying on the RSS feeds. Is there anyway to force-override how often all RSS feeds are updated? Or any guidance to where those individual settings are stored so I can find/replace the values all much more quickly than updating on a per-feed basis?

Thanks many, Michael

Jeg kan ikke sende mails i Thunderbird, men jeg kan godt modtage mails, det har varet i ca 1 måned. Problemet har vist sig flere gange i de senere år, og så har I rettet det. Er der mulighed for at tale med en tekniker? Så ring venligst på 21135659. Venlig hilsen Minna