• Solved

Modern Authentication Methods now needed to continue syncing Outlook Email in non-Microsoft email apps.

Outlook sent me an email on 3rd July stating "Update your sign-in technology before September 16th, 2024 to maintain email access." As of today, 23rd July 2024, I am una… (read more)

Outlook sent me an email on 3rd July stating "Update your sign-in technology before September 16th, 2024 to maintain email access."

As of today, 23rd July 2024, I am unable to access my Outlook email account through Thunderbird as it repeatedly asks me for a new password. Is there any way to resolve this and continue receiving my Outlook. com emails through Thunderbird?.

I do not want to access my emails through the Outlook app.

Version of Thunderbird I am using is 115.13.0 (64-bit), on an M1 Macbook Pro running Mac OS Sonoma 14.5.

Thanks for your assistance.

Paul Keegan.

Asked by Paul Keegan 1 month ago

Answered by david 1 month ago

  • Solved

No Oauth2 option found in setttings

While using Thunderbird, it mysteriously stopped connecting to Yahoo Mail. This happens every few years and I think it's related to Oauth2 credentials. I generated a ne… (read more)

While using Thunderbird, it mysteriously stopped connecting to Yahoo Mail. This happens every few years and I think it's related to Oauth2 credentials.

I generated a new secure mail key and copied it into Thunderbird but that didn't work. So then I checked online, and one of the steps in the Thunderbird instructions is: "Select 'Server Settings' for mail account; Set incoming server 'Authentication Method' to 'Oauth2'; Click on 'OK' ". But Oauth2 isn't one of the options. The choices are normal password, encrypted password, Kerberos/GSSAPI, and NTLM.


I'm using POP. Tbird version 115.11.1.

Asked by jeddolnick 3 months ago

Answered by jeddolnick 3 months ago

  • Solved

Outlook says that it will no longer let third party mail apps like Thunderbird to access Outlook email as of September 16, 2024?

Outlook says that it will no longer let third party mail apps like Thunderbird to access Outlook email as of September 16, 2024? What do you recommend? "Action Needed –… (read more)

Outlook says that it will no longer let third party mail apps like Thunderbird to access Outlook email as of September 16, 2024? What do you recommend?

"Action Needed – You may lose access to some of your third-party mail and calendar apps

Update your sign-in technology before September 16th, 2024 to maintain email access.

The safety and security of your information is top priority for Microsoft. To help keep your account secure, Microsoft will no longer support the use of third-party email and calendar apps which ask you to sign in with only your Microsoft Account username and password. To keep you safe you will need to use a mail or calendar app which supports Microsoft’s modern authentication methods. If you do not act, your third-party email apps will no longer be able to access your Outlook.com, Hotmail or Live.com email address on September 16th.


What do you need to do?

If you are receiving this email, you are currently using an email or calendar app that uses a less secure authentication method to connect to your Outlook.com email account. You will need to upgrade your third-party mail and calendar app to a version which supports modern authentication methods.

Microsoft provides free versions of Outlook for your PC, Mac, iOS, and Android devices which can be easily downloaded and connect to your email account. Using an updated version of an Outlook application will ensure you are connecting in the most secure way.

How can you set up your Gmail, Apple Mail, or other third-party mail application?

Various non-Microsoft applications will have their own steps for connecting to your Outlook.com email account using modern authentication methods. See our help article - Modern Authentication Methods now needed to continue syncing Outlook Email in non-Microsoft email apps. However, you may need to contact the creators of those applications to provide you with instructions. In many cases, simply removing and re-adding your account with the latest version of that application will configure it to use modern authentication methods.

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Asked by benjamin.kurata 2 months ago

Answered by benjamin.kurata 5 days ago

  • Solved

Failed to check for updates - Thunderbird 115.11.2 (64bit)

When going from Help on menu to check for updates receive the error message - Failed to check for updates. Running on Windows 10 with NAV - problem is recent in origin … (read more)

When going from Help on menu to check for updates receive the error message - Failed to check for updates.

Running on Windows 10 with NAV - problem is recent in origin but I can't be exact as it's not my regular PC.

So far I've manually updated Thunderbird from 115.11.1 to 115.11.2 (64bit)by downloading from Mozilla website, rebooted from cold several times, and applied the fix from Norton:" https://community.norton.com/en/forums/auto-update-norton-360-v2449067835-now-causes-security-exception-thunderbird " in case it was related. It appears to be unrelated because on my regular PC the NAV update occurred necessitating the fix to the security exception error but don't have the checking for updates error.

thanks

Asked by mike741 3 months ago

Answered by mike741 3 months ago

  • Solved

Problem with Bullet Lists

I have noticed an issue with lists (bullet & numbered) for a while now and thought it was about time I checked to see if it can be sorted! If I start a new message a… (read more)

I have noticed an issue with lists (bullet & numbered) for a while now and thought it was about time I checked to see if it can be sorted!

If I start a new message and there is no text and then I press the Bullet button then this is OK.

However, if I.....

  • Start with a blank message
  • Type a line of text
  • Hit Return twice
  • Press the Bullet button - this moves the cursor up to previous line
  • Press the Bullet Button - this moves the cursor up to the end of text on previous line
  • Press the Bullet button - this put a bullet symbol at start of the line of text

This makes it very frustrating trying to add a bulleted list in the middle of a message.

I saw a previous thread when the OP was having the same problem and his solution seemed to be connected with his HTML signature, but I don't have a signature set up.

This is version 115.9.0 (32-bit) running on Windows 10.

Any suggestions would be gratefully received!

Asked by MysteryMan 5 months ago

Answered by MysteryMan 5 months ago

  • Solved

Thunderbird outgoing server does not have Oauth authentication method

I would like to change my account settings for my hotmail account, but when I try to change from Normal Password under Outgoing Server (SMTP) there is no option for Oauth… (read more)

I would like to change my account settings for my hotmail account, but when I try to change from Normal Password under Outgoing Server (SMTP) there is no option for Oauth. Is there something I can do to enable this option.

Asked by michael_sime 2 months ago

Answered by christ1 2 months ago

  • Solved

Version 128 difficulty with 'not responding'.

I have used Thunderbird for years, so updated to/ installed the latest version 128. This updated a few days ago and since then with almost every action there is a 20 to … (read more)

I have used Thunderbird for years, so updated to/ installed the latest version 128. This updated a few days ago and since then with almost every action there is a 20 to 30 second 'not responding' delay. Windows has not updated in that time, though it might be a windows issue.

Asked by stewart13 1 month ago

Answered by stewart13 1 month ago

  • Solved

Email messages received, display single line only

Using Thunderbird 128.0.1esr (64-bit) I have just bought a new Windows 11 laptop to replace older model. Using the old laptop, email messages are displayed in a single l… (read more)

Using Thunderbird 128.0.1esr (64-bit)

I have just bought a new Windows 11 laptop to replace older model. Using the old laptop, email messages are displayed in a single line format, which you click to open the message.

Using the new laptop, messages are displayed in two lines, taking up more space.

I much prefer the less cluttered format, and wondered whether anyone could advise the settings I need to alter.

Grateful for any advice.

Asked by bluesky102001 1 month ago

Answered by david 1 month ago

  • Solved

Display of 'Correspondence' e-mail address

How can I remove the display of the e-mail address in the'Correspondent' column of the inbox - I just want the sender's name displayed? I am using the current version of … (read more)

How can I remove the display of the e-mail address in the'Correspondent' column of the inbox - I just want the sender's name displayed? I am using the current version of Thunderbird.

Asked by njwardle 1 month ago

Answered by sfhowes 1 month ago

  • Solved

oauth2

Microsoft tell me that I must use OAuth2 for my accounts, else I'll be locked out. Server is imap-mail.outlook.com. If I select OAuth2, then I can't receive emails unles… (read more)

Microsoft tell me that I must use OAuth2 for my accounts, else I'll be locked out.

Server is imap-mail.outlook.com. If I select OAuth2, then I can't receive emails unless I reset back to Normal Password.

I'm also supposed to set my SMTP server (smtp-mail.outlook.com) to OAuth2, but this isn't an option on the drop down list.

Help, please!

Asked by martin_d_clarke 2 months ago

Answered by martin_d_clarke 2 months ago

  • Solved

Authentication Failure - Comcast email account

I have several Comcast.net accounts that I have set up in Thunderbird. About 2-3 times per week, Thunderbird makes me re-enter one or more of my passwords, only for the … (read more)

I have several Comcast.net accounts that I have set up in Thunderbird. About 2-3 times per week, Thunderbird makes me re-enter one or more of my passwords, only for the comcast accounts. It says Authentication Failure, but I have not changed anything on the accounts, including passwords. Entering the same password works - for a while. Any idea how to stop this?

Asked by Kennymsq 3 months ago

Answered by Kennymsq 3 months ago

  • Solved

unable to receive e-mails since 30/05/2024

Good morning. I have been unable to receive e-mails since 30/05/2024. Has the fact that I received an e-mail message from "Mail@voice" <mboudreaux@firmgroupagency.com&… (read more)

Good morning. I have been unable to receive e-mails since 30/05/2024. Has the fact that I received an e-mail message from "Mail@voice" <mboudreaux@firmgroupagency.com> on 31/05/2024, got to do with the problem. I would be grateful could help solve the problem. Thank you. Emyr Davies.

Asked by emyr330 3 months ago

Answered by emyr330 2 months ago

  • Solved

Thunderbird Windows 10 - SMTP server info for identities is "auto" changed = broken

Thunderbird v115.11.0 on Windows 10 x64 I have six identities / accounts ie. NAME1@cox.net, NAME2@cox.net etc. In the Account Settings window for NAME1, at the botto… (read more)

Thunderbird v115.11.0 on Windows 10 x64

I have six identities / accounts ie. NAME1@cox.net, NAME2@cox.net etc.

In the Account Settings window for NAME1, at the bottom, is "Outgoing Server (SMTP)" for which I use "smtp.mail.yahoo.com (Default)". That's the same on all the identity Account Settings btw.

To the right of that is an "Edit SMTP server..." button which opens a small window. At the bottom of that is an entry for "User Name". For which I enter "NAME1@cox.net".

At first this works fine to send mail from the identity NAME1@cox.net

HOWEVER, when I use the same method to "Edit SMTP server" for NAME2.cox.net... it CHANGES the NAME1 settings made above! So sending mail under that identity no longer works.

Overall, this means that only the last identity that I configure can send mail, because its outgoing SMTP credentials are being automatically stuffed into all the other identities, which prevents them from communicating with Yahoo.

On the surface this looks like a bad bug in TBird but, as usual, I can't find anyone that has the same problem. Those are symptoms of me missing something.

Any ideas of what could be wrong?

Asked by alsmith02 3 months ago

Answered by david 3 months ago

  • Solved

Font size

The font size for the whole display is far too small. Also the viewing panel for each email is far too narrow but the text when writing emails is huge. Should I go back t… (read more)

The font size for the whole display is far too small. Also the viewing panel for each email is far too narrow but the text when writing emails is huge. Should I go back to an earlier version?

Asked by christine81 4 months ago

Answered by Bogomil Shopov - Бого 4 months ago

  • Solved
  • Archived

Email filtering is sporadic

Version 115.8.1 (64) I block messages by domain (domain.com), rather than whole addresses, because spammers are constantly changing their whole address (nutjob@domain.com… (read more)

Version 115.8.1 (64) I block messages by domain (domain.com), rather than whole addresses, because spammers are constantly changing their whole address (nutjob@domain.com). The filters don't always catch them when they arrive, and then they sit in the folder, indefinitely. The "Manually Run" and "Periodically, every 10 minutes" options are both selected. The "Periodically..." option does not appear to be working (as I expect it to), so I eventually will go and hit the "Run Now" button to get rid of unwanted mail. I can also quickly delete them using the "Run Filters On Folder" option in the "Tools" menu. It would be great if the filtering worked automatically. Thanks

Asked by gcook 6 months ago

Answered by gcook 5 days ago

  • Solved

Account SMTP authentication method

From Sept-16-2024 Microsoft will deprecate Normal Password and require OAuth2 authentication on its email accounts accessed from Thunderbird and other clients. I'm tryin… (read more)

From Sept-16-2024 Microsoft will deprecate Normal Password and require OAuth2 authentication on its email accounts accessed from Thunderbird and other clients.

I'm trying to convert my hotmail accounts on Thunderbird to OAuth2 authentication.

Server Settings Authentication can be set to OAuth2 because OAuth2 is an option in that menu.

But SMTP Server Authentication cannot be set to OAuth2 because OAuth2 is not an option in that menu.

Both Connection Security methods ( Inbound and SMTP ), are set to STARTTLS.

See screenshots, thank you.

Asked by Foxtrot7 2 months ago

Answered by Foxtrot7 2 months ago

  • Solved

[TB] Configuring IMAP with comcast error 1014

First, I am supporting a family member, who has TB configured on two separate machines. Configuring for Comcast IMAP+SMTP, in the usual manner; nothing esoteric about tha… (read more)

First, I am supporting a family member, who has TB configured on two separate machines. Configuring for Comcast IMAP+SMTP, in the usual manner; nothing esoteric about that, all very routine.

Machine A seems to be working okay, no errors. TB up to date on this machine, connected over an ethernet wire, if that makes any difference.

Machine B, getting spam prompted over IMAP 1014 errors. No other information is provided than 1014.

I have tried dropping the account configuration hundred percent, restarting TB, re-adding the account configuration, to no avail. Still spam 1014 errors.

I did happen to notice TB needed an update, so I did that as well. Still 1014 errors.

I have also tried dropping that email saved password from the saved passwords, and responding to the subsequent re-enter password prompt. Also to no avail.

What if anything might have changed, and how can we contend with this? What is so corrupt, do we need to be mucking around in any AppData files, roaming files, etc?

We are not the only ones, apparently, to have bumped into this issue. Not sure if this is also Comcast specific, since a recent TB and/or IMAP specification change, i.e. maybe we try with a gmail account, for instance.

Wondering also, is it IMAP and/or Comcast somehow tieing Machine A to the IMAP and not releasing that association? Knowing a little bit about IMAP in this regard. And/or somehow now prohibiting Machine B+ from establishing a connection?

Asked by Michael Powell 4 months ago

Answered by Michael Powell 4 months ago

  • Solved

Increase Cards View font size (JUST the Cards) in Thunderbird 128

I just got the Thunderbird 128 Nebula update (128.1.0esr), and in Cards View, the fonts in those cards are now smaller than they were in the previous version I had (115.1… (read more)

I just got the Thunderbird 128 Nebula update (128.1.0esr), and in Cards View, the fonts in those cards are now smaller than they were in the previous version I had (115.14.0). All the other fonts in my "vertical" view panels look the same as before (e.g., the Folder, Message and Show Today panes), but card font in the Message List Header pane is definitely smaller than before. (I am in the Unthreaded view, so the cards are also larger with empty/wasted space on the third line, but that's another story.)

I know I can adjust the overall density and pixel size from the "hamburger" menu, but that adjusts ALL fonts, and I just want the fonts in the cards to be increased (the others are fine). Any suggestions?

Thanks.

Asked by Lacoy Loescher 1 month ago

Answered by sfhowes 1 month ago