Thunderbird Community Forum

My Ubuntu computer's network interface has failed. I need to address that. Before doing so, possibly with an OS re-install, I need to export my (thunderbird) email.

Since my configuration is 2.9GB (i.e, > 2GB), I can't use the zip file. So I have rsync'd the email profile to a USB stick.

I want to import this into a clean new thunderbird location on another Ubuntu machine. I can find no way for Tb to import the copied files. Going through the documented procedure, Import Tool -> Import from another Tb installation -> Choose a profile folder -> "Import failed unexpectedly, more information may be available in the Error Console."

Where is the Error Console? I must be doing something simple and wrong. What is it? Or should I give up on Tb completely?

I just recently switched to Thunderbird and Libre Office to get rid of MS365. I am happy so far, if there wasn't one particular issue which I do not find a solution for:

I know how to sort messages with the newest on top, I know how to toggle the threaded view on and off. But I would like to use the threaded view and find it impossible to adjust a descending order within a thread. So I end up with the newest thread on top, but the thread headline shows the oldest message and if I unfold the thread it's in ascending order.

This is a major issue for me. To avoid overlooking incoming mails, I need to switch of the threaded view. Websearch didn't provide me a solution.

When I attempt to add a Gmail account, I get this error - "Unable to login at server. Probably wrong configuration, username, or password"

Below are the steps with screenshots: - checked for no cookies to prevent Google from asking for an actual login - no stored google passwords - didn't put in my password on setup - TB finds the available configuration - prompted to login at google - add google password - allow access - error message

I have restarted Thunderbird. I have checked for updates (even though I have it on auto-update).

Are there settings on my Google or Gmail account that could prevent this from working?

All my email accounts are hosted at siteground. I recently created a new domain, website, and two email addresses there. Siteground support tested the new email addresses and said they work fine. But when trying to set up these new email accounts in Thunderbird - 128.5.2esr (32-bit) - I keep getting error messages. I know the passwords are correct because I checked them in Settings. After the first step in setup, I always get "Configuration found at email provider". If I click "Done", I get "Unable to log in at server. Probably wrong configuration, username or password". If I click "Configure manually" and then "Re-test", I get "Thunderbird failed to find the settings for your email account".

My email messaging seems to be set at a defined format with double spacing. I prefer to use single spacing but in order to do this I have to type all the way to the end of the page and then it will automatically go to the next paragraph and will then use single spacing. I would really like to be able to format my emails with single spacing and different margins other than what I have to use now (i.e.using the entire width of the message). I cannot find any way to change this automatic double spacing and change the width of the paragraph at the same time. From the drop down list directly above the body of the message, I have tried changing from Body Text to Paragraph and back again, but nothing works. Thanks very much for your help.

P. S. I am using Windows 10 with Thunderbird version 128.4.2 esr. I had the same problem in more recent versions but not in older versions.

After Thunderbird just updated to Version 128.5.0esr today, now all my accounts are saying that the connection is refused. This is coming from three different email services that I have accounts on. I'm assuming it's not an issue with those servers as I can access them just fine with a different email client, and I didn't change any settings. Yesterday it worked, today it doesn't. Only thing that seems to have changed is Thunderbird got updated.

I got to the last step of gmail setup on thunderbird and I did google signin but it kept asking me for an imap server password and my gmail password did not work. Please help.

My wife and I have separate emails and passwords. After this upgrade, we both can still receive emails, but only she can send them. Our account settings are the same except for our names and email addresses. I noticed that under 'Edit SMTP server', changing her username also changes mine, which I suspect is part of the problem?

Hiya,

I just started setting up Thunderbird and I have come across a bug. At least, I think it's a bug.

The situation: I'm viewing favorite folders and unified folders. What I want, is to show some unified folders in my favorite folders. That is, my unified inbox, drafts, and sents. So, I right click on them, I select "✅ Favorite folder" and they appear among my favorite folders. All good, right? However... When I restart Thunderbird, the unified inboxes have disappeared from my favorite folders. And when I right click them, it still says they are marked as "✅ Favorite folder" And the way to make them reappear is by deselecting and reselecting them as favorite folders. See the picture.

So, what is happening? Is this a bug? My guess is that it is. Could anyone help me to circumvent this?

Hello,

Is there someone who cam help me fix a 'constant mail delivery failure' issue ?

I've been experiencing for a while now that some emails I'm sending get returned with the 'mail delivery failure' notification.

Recently though I added a new email address to the Thunderbird dashboard, and when I am sending an email from this account I now get a 'mail delivery failure' notification with every email I sent.

I used to shut down my laptop, and restart it again, and usually that enables the email I've tried to send go through.

At this point, with that new email address, this trick doesn't even help anymore.

If there is someone knowledgeable about this topic, and willing to help me out, please do.

Kind regards,

Christiaano

I occasionally create a message in right-to-left language. I can allign the text right, for that purpose, but I cannot enter text in the regular "flowing" manner as left to right english text. The cursor keeps on jumping to the beginning of the line, and the period is added at the beginning of the right-to-left text. Finally I realized that this is because the allignment is set properly to "right", but I cannot find a way to change the PARAGRAPH DIRECTION, which remains left-to-right! Typically, text entry programs provide an allignment as well as a Paragraph Direction setting for right-to-left languages. Any knowledge of how to set right-to-left paragraph direction will be greatly appreciated! Thanks much!

NORM

My thunderbird has not been able to connect to my gmail account. I don't get any error but I do get the notification "connection to server imap.gmail.com timed out".

I have checked all the settings for Thunderbird and Gmail as specified on the Mozilla web site and have re-installed Mozilla with not change.

Any ideas on how to fix this please?

Regards Roger

I tried the help article, but it seems to be out of date and doesn't match what I see.

I have an Inbox with 4 emails.

Then I have another email that has an inbox beneath. I'd like to add this fifth inbox to the global inbox.

I am not getting my email on Thunderbird. I am getting this message: "Could not connect to server pop3.optusnet.com.au; the connection was refused" Could you please help with this? Kind regards, Luke

This article describes the issue but there is no resolution that works in all cases https://support.mozilla.org/en-US/questions/1323864

In my situation I have a work account that uses gmail as the mail server. every time I open TB I get this message popping up.

I have disabled all fetching of email and notifications of incoming mail and deleted related passwords.

Is there any way to fully disable an account without deleting it?

As of yesterday afternoon 1/8/2025 Thunderbird crashes every time it opens. I tried troubleshooting mode, but it still crashes.

These are the last five crash reports I submitted:

bp-b06aee68-741d-4f5a-8bc4-c15230250109 bp-82e871d5-0479-422f-9ee1-c0d3c0250109 bp-de082294-4c7b-48e4-a20e-db4730250109 bp-993f1d6a-4671-47bf-9d9a-5da6a0250109 bp-6b4de7fd-a602-4632-ae48-961690250109

Please contact me at my alternate email account: tvcrider@gmail.com I suspect that I will not received notices when someone answers this thread. I pretty sure my account is tied to my Thundebird email. Thank you, Joe G

I’m using Thunderbird on a MacBook Air M1 2020 with 103 GB of free disk space and 8 GB memory. I’m using it primarily as a calendar and task management system because I like the reminder options in Thunderbird. I use local calendars. Thunderbird auto-updated to V 128.5.2 from V115.18.0 on 12/17/24 (I didn’t realize auto-update was set) and since then gets hung every time a reminder comes up and I either dismiss it or snooze it. I have to Force Quit Thunderbird to get the spinning beach ball to go away. I backup my computer weekly using Time Machine and tried restoring to 115.8.0, but was unable to restore my profile with my current calendar items on it. I got an error message saying that the new version of my profile (with my local calendars) is incompatible with Thunderbird V 115.8.0. Is there any way to get my current calendar info into an older version of Thunderbird, or better yet, create a fix so that it doesn’t get hung? If it's time for me to move to a different application for this use, just be honest. Thanks in advance for your advice and expertise!

Open in Conversation no longer an option in Thunderbird 128.5.2esr. The shortcut, shift control O, does not work anymore either.

Is there an add-on that will restore this essential bit of functionality?