• Solved

email from one aprticular adress have strated to disapear from inbox

The last couple of days emails from one particular adress (mail send from or generated in our membershipsystem) have started to disapear from my inbox. I'm not aware th… (read more)

The last couple of days emails from one particular adress (mail send from or generated in our membershipsystem) have started to disapear from my inbox.

I'm not aware that any updates have been done since when it worked.

The mail shows in the inbox for maybe 5-10 sec and then puff without me doing anything or if I click away from inbox and back it's gone

I have checked my spam, the trash and my filters and I have done a search. Even ended up deleting my filters, to be sure.

I have made sure the email adress is not on any spam list. I even tried to make a filter where it would copy the mail to another folder to see if it would stay there (it didn't get copied).

The mail is also gone when I check directly on the webmail with my mail provider.

On my thunderbird I have three different email accounts from the same email provider. I tried sending the same mail to two of my accounts at the same time form this particular emailadress (I can acces the membershipsystem and send / generate mails from there). The mail was recieved and stayed on one account but not the other.

I'm running out of things to try - please help me.

Asked by sekretariat22 1 month ago

Answered by sekretariat22 1 month ago

  • Solved

Newish user, lots of issues.

I just recently downloaded Thunderbird after using Mac Mail for years. Mail suddenly refused to display messages and no one on the Apple forum could figure out why. So I … (read more)

I just recently downloaded Thunderbird after using Mac Mail for years. Mail suddenly refused to display messages and no one on the Apple forum could figure out why. So I was advised to download Thunderbird. So far, I'm not a fan. Here are my issues: 1. Unread messages in the Inbox are in bold. But the bold is so close to the normal font that I can't tell them apart. Is there another, better way to mark unread messages? A tick/check mark? A coloured background? 2. Messages are automatically organised into conversations. But when the latest message comes in, the inbox message doesn't go bold. So there is no way of knowing where to find it. I have to go through all messages that have a conversation (more than one message in the inbox) and find one where the latest message is in bold at the bottom. It's a royal pain. I see the number next to the account on the left, but nothing is in bold on the right. Grrr. 3. The conversations are the wrong way up. I want the most recent message at the top, not the bottom. I would actually prefer not to have them in conversations at all, just the most recent message, but I realise that is probably asking too much. 4. There is no number next to the Thunderbird icon on my desktop when I get a message. I used to appreciate this in Mail. It told me if it was worth going to my inbox. With Thunderbird I have to open the program to find out. Ok, that's enough for now. I'd better not get started on the shortcomings of the search function, or how to bring the unread messages to the top of the inbox list... There are just too many issues to address is one posting. Thanks for any help you can give.

Asked by Clive Chafer 2 months ago

Answered by david 2 months ago

  • Solved

Helper Applcation Missing

Hello There all So I recently installed Win11 and Tbird 115.7.0 My issue is this: When I double click a PDF in a received email it opens up in my default PDF reader (Fox… (read more)

Hello There all So I recently installed Win11 and Tbird 115.7.0

My issue is this: When I double click a PDF in a received email it opens up in my default PDF reader (Foxit) so it's all good. When I'm composing an email and add a PDF I like to check to see that I'm sending the correct PDF attachment so I double click and it won't open, I get this message (Attached Image) I went to Tools/Settings/General/Files&Attachments and PDF (Foxit) is set as the default so all good

So again Inbox messages opens PDF's no problem Composing messages won't open PDF's

I used to do this all the time on Win10 and it worked perfectly See my settings in image 2 Thanks In Advance :-)

Asked by shop60 2 months ago

Answered by shop60 2 months ago

  • Solved

New email not appearing in inbox

As of yesterday after 9 pm I have not seen any new email in Thunderbird (115.7.0 (64-bit)). I can see new email in my service provider's (Shaw) webmail service. I downlo… (read more)

As of yesterday after 9 pm I have not seen any new email in Thunderbird (115.7.0 (64-bit)). I can see new email in my service provider's (Shaw) webmail service. I downloaded Mailspring and they download to that program. I had a look at Microsoft Mail, which has all of my mail accounts (3 gmail + shaw) and bizarrely, in Mail I can see that the new email are there in my Shaw account.... but are not visible in Thunderbird.

Any suggestions? Uninstall & reinstall?

Asked by skysails 2 months ago

Answered by skysails 2 months ago

  • Solved

Thunderbird won't start up

I have been working fine with Thunderbird, but today it won't start up. It asks my master password, but then it doesn't show the screen with my email accounts / emails.. … (read more)

I have been working fine with Thunderbird, but today it won't start up. It asks my master password, but then it doesn't show the screen with my email accounts / emails.. In task manager I have two lines with Thunderbird, but no activity. I tried to re install (without uninstall as I don't want to lose my emails), but that didn't change anything. Not sure what I can do.

Asked by HW 3 weeks ago

Answered by HW 3 weeks ago

  • Solved

images not any more shown automatically in incoming mails

Thunderbird 115.8.1 64bit (I do not know when the last update happened) on Windows 10 64 bit After migrating to Thunderbird from another mailprogram, I have been receivin… (read more)

Thunderbird 115.8.1 64bit (I do not know when the last update happened) on Windows 10 64 bit After migrating to Thunderbird from another mailprogram, I have been receiving emails with pictures displayed in them for about a year without problem. Suddenly 2 days ago no more pictures are shown within the emails. Only links. I have not changed any configs. Is that a feature which has come via update? I have activated that external content is allowed in mails. Any idea why TB suddenly behaves like that and what I can do?

Asked by newsletters2 4 weeks ago

Answered by david 4 weeks ago

  • Solved

Thunderbird is already running, but is not responding. To use Thunderbird, you must first close the existing Thunderbird process, restart your device, or use a different profile.

when clicking an email link this is shown "Thunderbird is already running, but is not responding. To use Thunderbird, you must first close the existing Thunderbird proce… (read more)

when clicking an email link this is shown

"Thunderbird is already running, but is not responding. To use Thunderbird, you must first close the existing Thunderbird process, restart your device, or use a different profile."

How do I make Thunderbird instead open a new email?

This is on Fedora

Asked by johannes 1 month ago

Answered by johannes 1 month ago

  • Solved

K-9 Mail - IMPORT SETTINGS

I wish to try K-9 Mail on my Android - eventually I want Thunderbird. When I start K-9 it offers me "IMPORT SETTINGS" and then says CHOOSE FILE. What file(s) do I need … (read more)

I wish to try K-9 Mail on my Android - eventually I want Thunderbird. When I start K-9 it offers me "IMPORT SETTINGS" and then says CHOOSE FILE. What file(s) do I need to bring over from my Thunderbird profile to get 1. the address book(s) and 2. the email account data?

Asked by Andrew Hunt 2 months ago

Answered by Andrew Hunt 2 months ago

  • Solved

Migrating Email to a New Email Account

I am going to be setting up a new email address provided by a new ISP, and would like to migrate the email from the soon to be shutdown current email account to the new o… (read more)

I am going to be setting up a new email address provided by a new ISP, and would like to migrate the email from the soon to be shutdown current email account to the new one. Is it as simple as changing the account settings of the current account to the new one or is it more involved than that? If so, can I migrate the existing email to the new account without any ties to the old email account remaining? Thanks in advance for any assistance.

Asked by loupjr 3 months ago

Answered by Stans 3 months ago

  • Solved

Installing Thunderbird for Spectrum email with Windows 11

I'm trying to install Thunderbird to access Spectrum webmail with my computer running Windows 11. I have this on 3 other computers running Windows 10 with no problem. Thi… (read more)

I'm trying to install Thunderbird to access Spectrum webmail with my computer running Windows 11. I have this on 3 other computers running Windows 10 with no problem. Things I've tried: Using both webmail.spectrum.net and mail.twc.com for both incoming and outgoing servers (both work on my other computers). Setting up for both IMAP and POP3.

Asked by diegodad 4 months ago

Answered by diegodad 4 months ago

  • Solved

Constantly freezing. Caused by broken Unified Folders

Dear reciever. After years of using TB and what we do think is a productive mail-tool that works for the benefits we are looking for has worked. However, the last 115- co… (read more)

Dear reciever. After years of using TB and what we do think is a productive mail-tool that works for the benefits we are looking for has worked. However, the last 115- constantly freezing and shuts down. This is very annoying. It freezes at some folders from the main email-client- as we have deleted older folders integrated with this. But the problems remains. . We have done everything in our knowledge of the program but still no approvement. . At this point we are using Outlook..would be grateful to have some answers and possible sollutions for this issue. . Thanks in advance and keep up the great work U are doing. :-)

Asked by info1478 6 months ago

Answered by info1478 1 week ago

  • Solved

US thunderbird calendar from mozilla site

Hello, having problems importing an USA calendar from Thunderbird site. Just need a basic one with federal holidays but probably hundreds listed. And the 'select all' … (read more)

Hello, having problems importing an USA calendar from Thunderbird site. Just need a basic one with federal holidays but probably hundreds listed. And the 'select all' and 'deselect all' not properly working as well as issues with filters. And do we really need Confederate holidays?

Asked by erdunlap1 5 months ago

Answered by erdunlap1 5 months ago

  • Solved

Cannot create new account

When creating new account Thunderbird hangs on "Checking password..." When I click on "Configure manually" and then click on "Done", I get the message "Incoming server al… (read more)

When creating new account Thunderbird hangs on "Checking password..." When I click on "Configure manually" and then click on "Done", I get the message "Incoming server already exists". But, the account is not in "Account Settings". Additionally, it is not in "Outgoing Server". I had this email account before and removed it. Please help.

Asked by mark246 5 months ago

Answered by mark246 5 months ago

  • Solved

Everything is gone after trying to downgrade from v115!

I have had so much trouble with version 115 and looked online for answers. People recommended downgrading to 102, so I downloaded and re-installed that version, after del… (read more)

I have had so much trouble with version 115 and looked online for answers. People recommended downgrading to 102, so I downloaded and re-installed that version, after deleting the file that was recommended from the Thunderbird folder (now I can't find the name of it!).

When I installed 102, it gave me the profile error message. I started to create a new profile and realized that will take me hours probably - I have multiple folders and email addresses in TB. So I decided to reinstall 115, and now it looks like there is no data at all. Help!

I'm using Windows 8.

Thanks

Asked by DD46 5 months ago

Answered by Toad-Hall 5 months ago

  • Solved

How do I sort Community Discussion questions by date?

When I'm searching Community Discussions, it would help a lot to be able to sort the discussions by date or at least see when a discussion was started without having to o… (read more)

When I'm searching Community Discussions, it would help a lot to be able to sort the discussions by date or at least see when a discussion was started without having to open each discussion individually. Is there a way to do this? The answers in older discussions, pertaining to older versions of Thunderbird/Firefox, may no longer apply and it is frustrating to try and find pertinent discussions when you have to open and close each discussion looking for answers.

Asked by nonpsvdl 1 day ago

Answered by nonpsvdl 2 hours ago

  • Solved
  • Archived

Changing font size of Message List: userChrome.css no longer working (OSX)?

I need to style the message list, and I have googled /chaptGPT'd a lot. I've set the toolkit.legacyUserProfileCustomizations.stylesheets flag to true in the config pane… (read more)

I need to style the message list, and I have googled /chaptGPT'd a lot.

I've set the toolkit.legacyUserProfileCustomizations.stylesheets flag to true in the config panel.

Created a "chrome" folder in the profile folder as indicated by "Help/Troubleshooting Information" and added a userChrome.css file in the folder. Even added a "profile" folder within that and copied the folder and file to there.

Added some CSS to the file

  1. threadTree > treechildren {
 font-size: 12pt !important;
 color: red !important;

}

treechildren::-moz-tree-cell-text(unread) {

  font-style: italic !important;
  font-weight: bold !important;
    background-color: #ffffff !important;

}

Restarted and nothing is changing.

How can I change the font size in the message list and the folder list? No issues with CSS styling.

Asked by Phil Emery 6 months ago

Answered by Phil Emery 6 months ago

  • Solved
  • Archived

TB 115.3.1 for Mac - where did my inboxes go?

I just upgraded to TB 115.3.1 and the panel on the left side of the TB window is missing a LOT. I attached a picture of how it looks after the upgrade. "Inbox" at the t… (read more)

I just upgraded to TB 115.3.1 and the panel on the left side of the TB window is missing a LOT. I attached a picture of how it looks after the upgrade.

"Inbox" at the top shows nothing! I actively use four email accounts. Prior to upgrading, inboxes for all four accounts were grouped together at the top so I could quickly switch between inboxes. Now there is nothing there. I can still get to each inbox by scrolling down in the list of items in the left-side panel, but that will be very time consuming and awkward. Is there a way to get all of the inboxes grouped together at the top?

Similarly, for Sent messages: It shows two of my four email accounts, which is better than Inbox which shows zero of four. How can I get the Sent messages section to show all four of my email accounts?

Please help! Thanks, Clint

Asked by clintoconner2 6 months ago

Answered by sfhowes 6 months ago

  • Solved
  • Archived

Change Font color and background color of the buttons that now (115.3.1) populate the Left pane

Hi All, This 115 update looks like it has Chicken Pox with all the circles and boxes that now appear on the left pane to give counts. I want to change the background of … (read more)

Hi All, This 115 update looks like it has Chicken Pox with all the circles and boxes that now appear on the left pane to give counts.

I want to change the background of these circles and rectangles to white and the Font color to black.

How do I do that, please.

Oh By the Way (not the topic of this post): 1. when I select an account in left pane and click Read Messages on right, the only action that occurs is it switches to inbox. Does NOT read messages. Fortunately if I Right Click on account I can choose Get Messages and read mail that way. 2. Two of my family are in a panic because they cannot Send mail at all, since the update. 3. For me TB crashes sometimes. That has NEVER happened in past. 4. If any Developers are reading this ... I have read other posts about changing other Font specs etc and it requires creating new css file and writing css code, etc. While I can do all that myself the average TB user cannot. They will be intimidated by it. It is quite unfriendly. How about just put ALL settings in the about:config area?

Thanks !!

Asked by rp108 6 months ago

Answered by sfhowes 6 months ago