disappearing emails and drafts

Hi, in the past couple of weeks as I am moving selected emails from my Inbox to their Folders, the remaining emails in the Inbox have disappeared (twice)Most recently thi… (read more)

Hi, in the past couple of weeks as I am moving selected emails from my Inbox to their Folders, the remaining emails in the Inbox have disappeared (twice)Most recently this Monday. I was able to have Yahoo recall /restore many of them Wednesday. Then Today Friday April 26; I selected an email in the Drafts Folder to Edit, by selecting the Edit button and it disappeared.

This all seems ODD. I have not changed any settings or done anything different. I have lots of storage on the Hard Drive. Would you kindly assist yours dennis

Asked by guan.leutsi 3 weeks ago

Last reply by Matt 3 weeks ago

Can't send emails after update

Using windows 10, windows firewall, windows antivirus, Thunderbird 115.9.0 (32-bit) Can't send from Optimum accounts. Error message "Sending of the message failed. An … (read more)

Using windows 10, windows firewall, windows antivirus, Thunderbird 115.9.0 (32-bit)

Can't send from Optimum accounts.

Error message "Sending of the message failed. An error occurred while sending mail. The mail server responded: Spam detected by content scanner. Message rejected (ID 661FD756017B2BC6). Please check the message and try again."

Check outgoing server setting, tried changing authentication method, but got the same error.

Asked by adstern 3 weeks ago

Last reply by Matt 3 weeks ago

Mismatched message pane backgrounds - how to fix?

I was able to change some of my message pane background by adding the following to the userContent.css file: /* Thunderbird userContent.css */ @-moz-document url-prefix… (read more)

I was able to change some of my message pane background by adding the following to the userContent.css file:

/* Thunderbird userContent.css */

@-moz-document url-prefix("imap:"),url-prefix("mailbox:"),url-prefix("news:") {

 body {
   background-color: #404552 !important;
 }

} @-moz-document url-prefix("about:blank?compose") {

 body {
   background-color: #404552 !important;
 }

}

I also tried adding the following to my userChrome.css file: /* Message pane */

  1. msgHeaderView {
 background-color: #404552 !important;

}

  1. messagePane {
 background-color: #404552 !important;

}

Why do I still get these two dark gray areas (see attached)? What css do I need to add to get them to be the lighter grey?

Asked by guttermonk 3 weeks ago

Last reply by Matt 3 weeks ago

unwanted https: has started to appear in text of TB emails

TB v115.9.0 unwanted https: links have started to appear in most relevant text of TB emails that I receive (underlined and in blue) Home <https://xxxxxxxchen.co.uk/&… (read more)

TB v115.9.0 unwanted https: links have started to appear in most relevant text of TB emails that I receive (underlined and in blue)

Home <https://xxxxxxxchen.co.uk/> -- a quick and easy meal <https://xxxxxhen.co.uk/air-recipes/>? these two links were not included in the original messages. any advise please?

Asked by Slinger1937 Pete. 3 weeks ago

Last reply by Matt 3 weeks ago

Why is the junk mail filter so useless?

I turned off junk mail filtering and am glad I did. I don't get that much junk, and so I just mark it all in the inbox. What I don't have to do now is restore all the mes… (read more)

I turned off junk mail filtering and am glad I did. I don't get that much junk, and so I just mark it all in the inbox. What I don't have to do now is restore all the messages from a couple of listserves I'm on that Thunderbird insists on moving to junk - not every mail from these listerves, just some. There is nothing weird in the subject, I have the addresses in my address book, I'm constantly marking them as not junk, and it still insists on sending them to junk - sometimes.

But why doesn't it work properly? Why is it so wrong so much of the time?

Asked by rickbking 1 month ago

Last reply by david 1 month ago

Cannot add/configure new email account/address

I have been given an email account as a board member of a local non-profit organization. I have tried but cannot get it to work in Thunderbird. It does, however, work o… (read more)

I have been given an email account as a board member of a local non-profit organization. I have tried but cannot get it to work in Thunderbird. It does, however, work on my Apple devices (iPad, iPhone & Watch). I'm missing important correspondence by not being able to get on my desktop. Any help will be greatly appreciated.

Asked by dkupchak1 1 week ago

Last reply by Matt 1 day ago

Receiving emails

When receiving emails they appear as normal but in the background is another email of a couple of pages which has sender and receiver details at the top then lines of let… (read more)

When receiving emails they appear as normal but in the background is another email of a couple of pages which has sender and receiver details at the top then lines of letters making no sense for the rest of the message.

Asked by keithallison 3 weeks ago

Last reply by Matt 3 weeks ago

Can't set up Yahoo email account (details below)

Hello, I am trying to sign in to my Yahoo email account in Thunderbird. I enter my email address, and my password (double checking it's correct), then I click Continue,… (read more)

Hello,

I am trying to sign in to my Yahoo email account in Thunderbird. I enter my email address, and my password (double checking it's correct), then I click Continue, then it finds a POP3 configuration for my email address. Then I click Done, and it stays stuck on "Checking Password", until ultimately it tells me "Unable to log in at server. Probably wrong configuration, username, or password."

Aside from this, I would like to store all my emails on the server (using IMAP?) and not on my computer using POP3. So when I go to configure IMAP manually and try to type in the values on this page ( https://help.yahoo.com/kb/SLN4075.html ) (although the fields don't exactly match), I type everything in and the "Done" button is greyed out so I can't even continue.

I found one other topic but they got farther than I did and they got to the Yahoo sign in screen which I did not, and they are using OAuth2 which I don't think I am, but I'm not sure.

Does anyone know how I can fix this and set up my Yahoo account with Thunderbird?

Thank you,

Michael Murrin

Asked by michaelmurrinmusic 1 week ago

Last reply by Matt 1 day ago

Setting up existing account on Yahoo Mail Servers

Cox Communications recently discontinued its e-mail services but provided a simple, direct transfer path to Yahoo Mail. The transfer retained the '@cox.net' referent in … (read more)

Cox Communications recently discontinued its e-mail services but provided a simple, direct transfer path to Yahoo Mail. The transfer retained the '@cox.net' referent in the e-mail address -- e.g., 'myusername@cox.net' -- to make the transition to Yahoo Mail seamless for all correspondence. The new Yahoo Mail username also now includes the '@cox.net' referent -- e.g., the former 'myusername' under Cox is now 'myusername@cox.net' under Yahoo. The transfer was successful, and e-mail send & receive functions for all of my old Cox accounts now work on the Yahoo Mail servers -- but ONLY in Yahoo's webmail.

in order to get Thunderbird to recognize my existing accounts under the new Yahoo regime, I went to 'Set Up Another Account > Email' and entered the required information, as illustrated in the attached screenshots. (See attachments 01 & 02.) The Set Up procedure initially found the old Cox server settings, apparently from Mozilla's archived data for the account. I Then performed a manual configuration, and, as indicated in the attached screenshots, the Set Up procedure also successfully found the new Yahoo Mail servers. Success, right?

Wrong! When I restarted Thunderbird, the new Yahoo Mail server settings were in place, but the username had not been updated -- it lacked the '@cox.net' suffix. After manually amending the username and again restarting, the new server settings and amended username were in place, but connection to the Yahoo servers failed repeatedly. (See attachment 03.) A second round of the 'Set Up Another Account > Email' procedure revealed that the archival Mozilla data had not been updated -- it still pointed to the old cox.net settings -- and a second manual configuration led to the same results as the first: Thunderbird failed to connect to my account on the Yahoo Mail servers.

I then looked for a way to completely remove the existing account from Thunderbird, and then to create a new account from scratch for the existing account on Yahoo Mail. I consulted Thunderbird online support advice [ref. 'Close My Account - https://support.mozilla.org/en-US/questions/1395523 ]:

"If you created a mail account in Thunderbird for a particular email address to download emails from server then you can easily remove it ( Menu icon > Account Settings -- Select name of account in Left Pane -- Click on 'Account Actions' -- Select :'Remove Account'. -- Restart Thunderbird. ),"

However, I could find no 'Remove Account' selection anywhere in the version of Thunderbird that I am using (ver. 115.9.0 - 64-bit)!

Please explain what I must do:

   1. to make an existing Thunderbird account originally set up for an old '@cox.net' address hosted on Cox servers now connect to a new '@cox.net' address hosted on Yahoo Mail servers; 

or, alternatively,

   2. to remove all traces of an existing Thunderbird account originally set up for an old '@cox.net' address once hosted on Cox servers, and then to set up a new Thunderbird account for the same '@cox.net' address now hosted on Yahoo Mail servers.

___________________

Asked by NotFromHere 3 weeks ago

Last reply by Matt 3 weeks ago

threatening Tbird page

Every time I open TB email on my laptop I get the following page, which then exists as long as I am on TB. I can work-around this page to send and receive email. Here is … (read more)

Every time I open TB email on my laptop I get the following page, which then exists as long as I am on TB. I can work-around this page to send and receive email. Here is the top half of the page:

Mozilla Thunderbird Email wants to access your Google Account undefined jschoolnews@gmail.com This will allow Mozilla Thunderbird Email to: More info Read, compose, send, and permanently delete all your email from Gmail

                      (the same for contacts and calendars)

Asked by jerryny 1 month ago

Last reply by david 1 month ago

thunderbird freezes computer

how can i stop thunderbird from interacting with windows defender anti virus scan? when ever i download or delete emails i get a few seconds of "not responding " and the … (read more)

how can i stop thunderbird from interacting with windows defender anti virus scan? when ever i download or delete emails i get a few seconds of "not responding " and the whole computer is non responsive. i used to be able to turn off real time scan in security and it would work for a day and then windows would enable it again. now since the last upgrade windows isnt allowing me that option any more. solutions?

Asked by vhehn1 3 weeks ago

Last reply by Matt 3 weeks ago

How do I keep from getting Thunderbird updates? I reverted back to version 102.13.1 after I had nothing but problems (garbled emails, emails disappearing) for 3 weeks after last 115version updates.

I get a popup every day asking me to update to 115. I refuse to use it anymore after just about pulling my hair out for 3 weeks after 2 115 updates that totally screwed u… (read more)

I get a popup every day asking me to update to 115. I refuse to use it anymore after just about pulling my hair out for 3 weeks after 2 115 updates that totally screwed up my Thunderbird mails. Most were completely garbled, or some just disappeared. I followed the solutions in the forums here, but no dice. Since I reverted back to version 102, no problems. I just want to know how to get rid of the popup every day. I am not going to screw op my all in one again. My emails were fine on my phone. But I wasted countless hours trying to fix this mess & then just having to delete them.

Asked by mm71385 2 days ago

Last reply by david 2 days ago

problem with PDF attachments

Hello everyone! I'm experiencing an issue with PDF attachments. Every on and then when I double-click on a PDF file attached to an email nothing happens. No action whats… (read more)

Hello everyone!

I'm experiencing an issue with PDF attachments. Every on and then when I double-click on a PDF file attached to an email nothing happens. No action whatsoever. Thunderbird does not ask me if I want to open the file or save it. When I right-click on it and save the file on my computer the saved file size is 0 KB. I tried to access my emails using the browser and it works perfect. I can both open the file or save it on my computer and it saves with a proper size and then I can open it in Acrobat. Has anyone experienced a similar issue? I use Thunderbird SUPERNOVA 115.10.1 Windows 10 pro 10.0.19045

Thank you for any tips. Tadeusz

Asked by Tadeusz Jaworski 3 weeks ago

Last reply by Toad-Hall 3 weeks ago