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Thunderbird moving an email from inbox to local folders with proton mail.

When deleting an email from inbox, proton mail deletes that email. When moving an email from inbox to local folders, proton mail fails to delete that email. The following… (read more)

When deleting an email from inbox, proton mail deletes that email. When moving an email from inbox to local folders, proton mail fails to delete that email. The following is from proton mail support: When you delete a message in Thunderbird, the message will be moved to the Trash folder on the ProtonMail account, this means the message is not permanently deleted, only moved to the Trash folder, and this works.

In the case of moving a message to a local folder, Thunderbird will attempt to permanently delete the message from the source folder (Inbox in your case), and since this is not a supported feature in ProtonMail, the message is retained in the All Mail folder only.

ProtonMail might support permanently deleting messages from folders in the future, however, at the moment we are not able to provide a timeline for when this might happen.

Any suggestions? Thank you.

Asked by ray83 7 hours ago

Last reply by Matt 7 hours ago

MS Exchange

I use Thunderbird and have a church email address running on MS Exchange. MS are telling me that because I use IMAP and ACTIVSYNC these will be switched of soon and my Ex… (read more)

I use Thunderbird and have a church email address running on MS Exchange. MS are telling me that because I use IMAP and ACTIVSYNC these will be switched of soon and my Exchange email will stop working. They are saying I should move to Outlook. I have no intention of doing this. What do I do? Thanks.

Asked by david606 15 hours ago

Last reply by david 15 hours ago

Unable to uninstall thunderbird,

'I have been trying to uninstall thunderbird. I tried the directions given me and it didn't work. I tried the windows 10 directions, it didn't work. what else do I have… (read more)

'I have been trying to uninstall thunderbird. I tried the directions given me and it didn't work. I tried the windows 10 directions, it didn't work. what else do I have to do before I can uninstall it? It has so much in it and I don't want to use it for my default email any longer and never did, but now I just want it off my computer completely.

Asked by SisterSusie 15 hours ago

Last reply by david 15 hours ago

Can't stop good mail from going into spam

I have about 9 emails linked with this program. Last week on one of the accounts about 98% of all my email is going into the junk folder. In all my accounts, even if I ma… (read more)

I have about 9 emails linked with this program.

Last week on one of the accounts about 98% of all my email is going into the junk folder.

In all my accounts, even if I mark it as not junk, they still go to junk

It would be nice if you could update the program to: if you mark an email not junk, or it is junk, the email is saved into your contacts folder or maybe a master folder and when email comes into the program it checks that email as sees it is marked as not junk and goes into the inbox. Something if it is junk goes to the junk folder. Maybe one little upgrade, you can set a sound file to an email address if you need to know if something was highly important that just came in.

Otherwise it is a good program.

Asked by usascottwright 18 hours ago

  • Solved

Compose Email

Sorry if this is a silly question, I'm - new to Thunderbird. What are the two small lines i.e. -- on the compose email page? Can they be permanently removed? They seem ch… (read more)

Sorry if this is a silly question, I'm - new to Thunderbird. What are the two small lines i.e. -- on the compose email page? Can they be permanently removed? They seem change the text formatting from the Calibri I have set.

Asked by Dee_Bee 20 hours ago

Answered by david 20 hours ago

How to select all folders to be included in a saved search?

As per the subject. I've got long list of folders and subfolders. Trying to create a saved search to show the tagged/important stuff, but I can't select the top level… (read more)

As per the subject.

I've got long list of folders and subfolders. Trying to create a saved search to show the tagged/important stuff, but I can't select the top level to tick the lower level folders and ticking all folders would be rather time-consuming.

Please tell me there's some obscure solution that makes this clunky interface at least somewhat usable?

Asked by ysu 1 day ago

Thunderbird Mail multiple deletions

Many times when I delete an email in my Thunderbird mailbox it also deletes the email above it at the same time. Anyone have any suggestions it would be appreciated. … (read more)

Many times when I delete an email in my Thunderbird mailbox it also deletes the email above it at the same time. Anyone have any suggestions it would be appreciated. Thanks

Asked by rjroehrig 1 day ago

Mail Merge does not work in Thunderbird 91.9.0

I managed to successfully send a test mail merge message to myself, to 2 different emails. However, when I try to send the real message to 137 people, as soon as I hit "O… (read more)

I managed to successfully send a test mail merge message to myself, to 2 different emails. However, when I try to send the real message to 137 people, as soon as I hit "OK" to complete the mail merge, the progress box comes up and disappears in less than one second, without sending anything at all. I tried send later, send now, restarted Thunderbird - nothing works. Have you seen this problem before?

Thunderbird 91.9.0

Source: CSV Deliver Mode: Send Later Character set: windows-1252 (also tried UTF-8, it does not work either) Field Delimiter: , Text Delimiter: "

Asked by isi23 1 day ago

Last reply by isi23 1 day ago

Connection to server lost on restoration all folders lost

I had my email connected a week ago until I reached out to support about a certificate error. I don't get many important emails, so I didn't notice till today that I was … (read more)

I had my email connected a week ago until I reached out to support about a certificate error. I don't get many important emails, so I didn't notice till today that I was not connected to the server. When I clicked on any folder, "The IMAP server imap.mail.com does not seem to support encrypted passwords. if you just set up this account, please try changing to 'Normal Password' as the 'Authentication method' in the 'Account Set..."

So I did this.

Following the message I saw said something like, "these folders do not exist on the server." And instantly, all of my 50+ folders were gone. Is there some way to recover these? I have not, as of yet, closed Thunderbird.

If I have to load from backup, I will be ok to do so, but I would love it if I could avoid that somehow. Also, how do I prevent this from happening again once I do a load from backup?

Asked by Tech_Spencer 1 day ago

I compose emails in WORD 2013, copy and paste as quotation into Tbird to send weekly update to club members

Document composed in WORD uses info form several sources. Single space text in WORD document becomes double space in TBIRD. I didn't used to have this problem so either T… (read more)

Document composed in WORD uses info form several sources. Single space text in WORD document becomes double space in TBIRD. I didn't used to have this problem so either Tbird or WORD update made a change that caused this. Has turned a 5 minute job into 30 minutes to hunt how to fix or retype text and insert tables.

Asked by Albert Fraser 1 day ago

Last reply by david 1 day ago

Hiding email account configuration in the left panel

Hi there, I use the unified folders view since at least 10 years ago for my 14 e-mail addresses. In recent updates (I would say at least since a year ago) I see configu… (read more)

Hi there,

I use the unified folders view since at least 10 years ago for my 14 e-mail addresses.

In recent updates (I would say at least since a year ago) I see configuration folders in the view, that to be honest, I do not think they should be there taken space of thunderbird interface.

I have never used them, and they are still there, I cannot find a way to remove these 14 folders from the interface. Is there any?

Best,

Carlos

Asked by Carlos Diaz 1 day ago

Last reply by david 1 day ago

How can I stop Firefox from asking for the password for a deleted email account

Hi, I removed an email account that I no longer use via deleting the account under Account Settings - Account Actions - Remove Account. The email account is now removed,… (read more)

Hi, I removed an email account that I no longer use via deleting the account under Account Settings - Account Actions - Remove Account. The email account is now removed, however I am regularly being prompted to provide the password for this removed account. What can I do to stop this message?

Many thanks

Asked by fionamcdc1 1 day ago

Last reply by david 1 day ago

opening text messages in thunderbird mail

I have several people on my Thunderbird contacts list that I can send and receive t ext messages from. But i do not know how how to open them directly without Notepad o… (read more)

I have several people on my Thunderbird contacts list that I can send and receive t ext messages from. But i do not know how how to open them directly without Notepad or word pad. How do i open read it with out having to use word pad or note pad some times they come up as an attachment I would like to open directly with out having to rd in note pad or word pad how do i open that directly to read see attachment

Asked by Mary 2 days ago

Last reply by david 15 hours ago

  • Solved

Messages with the different subject are grouped in one thread

Messages with the different subject are grouped in one thread The subject line for one was " Fw: Important Document(s) from Store's" & "Signing complete: 123 Main ST … (read more)

Messages with the different subject are grouped in one thread

The subject line for one was " Fw: Important Document(s) from Store's" & "Signing complete: 123 Main ST Residential Lease Contract & Pet Ag". One email came from a store email. The other came from docusign.

The only thing they did have in common was that inside the message from Store it mentions "Main St.", but not the full address.

I tried to move one email to another folder, and both emails get moved. My end result is that I need to put the store email under my "VENDORS File", and the other under "SIGNED CONTRACTS File"

Also, I keep missing emails because it keeps putting them in weird threads like this.

I have set "mail.thread_without_re" to false already. I just need to file emails to correct file.

Please & thank you for your help!

Asked by tanya7 2 days ago

Answered by Matt 18 hours ago

Unable to edit address book entries

When I attempt to update an address entry the fields other than the name are no longer able to be accessed. This also occurs if I create a new contact. Basically, I've ex… (read more)

When I attempt to update an address entry the fields other than the name are no longer able to be accessed. This also occurs if I create a new contact. Basically, I've experienced nothing but misery and problems since the address books have been changed to sqlite files. The old way was a better way.

Asked by Dodo Smiff 2 days ago