Thunderbird Community Forum

On 02-Nov-24 my Thunderbird installation on a windows 10 PC and a separate installation on a windows 11 laptop both crash on start up with no ability to start in safe mode etc and therefore no way of diagnosing. As a temporary measure on my PC I have put all the T-bird files in a safe place deleted the application and re-installed a fresh application with a new profile and the added back some of my email accounts.

It is not ideal because all my preferences, tags etc have all gone and some of the new defaults settings on the fresh installation are not good. I would like to be able to go back to my old profile with a version of T-bird that works.

Does anyone know what was going on on 02-Nov-24 that would have caused this? How can I re-instate my old profile?

My ISP has changed the server settings but when I change the IMAP server setting Thunderbird asks me to restart and then restores the original setting. I want to keep my othr setgs and address books.

How do I fix this? I am using Thunderbird portable 1.8.2.0 and this is all in my Dropbox

Ever since the new version of Thunderbird I cannot send emails. I can receive them but not send them. I have found that if I temporarily disconnect my VPN, it sends OK. Your failure to provide software that can co-exist with a VPN without crapping itself is a poor advertisement for your product. I have read some of the millions of posts about this particular bug and your answers seem smug and lazy without addressing the problem.

when thunder bird opening time this below error showing and not working also please help me

"The STAT command did not succeeed. Error getting message number and size .Mail server outlook.office365.com responded: Server Unavailable.2 "

Every time I turn on my email account it asks for the imap password. I have tried every password I have and nothing works. Keep getting message "Mozilla Thunderbird (Not Responding) and I cannot use my email account. Today I have found I have 2 accounts, same email address on the same account. Where and how this has come from I don't know. I have tried to delete the second account but it will not delete. It says it is loading 286 messages and at present 40 mins later is still going this is on top of the original account I have. Can you help??? How do I get my email account running smoothly so I don't throw the whole thing out the window. I hate turning on my computer. My kindle works better than my Mozzilla account (not computer savy). HELP

Hello thunderbird friends!

After what feels like a break of over 10 years, I have a computer again and have returned to Thunderbird. After setting up several mail accounts, I'm wondering how I can switch between them in the view. I only see one account at a time. I don't know how to get to the other account.

My second question is, how do I create a mail overview in which all emails from all mail accounts can be seen? I have this function in my Mail app on the iPhone and I find it very useful. Is this also available in Thunderbird?

Thank you and best regards from Germany

Translated with DeepL.com (free version)

edit: I have found the option to change accounts. At least I can now switch between the mail inboxes. To do this, activate view/window layout and account view. My problem now is the following. I have a laptop and the display is quite small. With this type of display I now have 3 columns open. The account selection. The inbox of the respective account and on the right the email view. Everything is very small.

I would still like to have a single folder in which all emails can be seen. It would also be nice if there was a button at the top, for example Accounts, where I can click on it and a drop-down menu opens with the respective account.

Another thing that bothers me in the long account list is the long scrolling. Because I have drafts, trash, spam archive, etc... in every account. If I want to retrieve emails from my 5th email account, I have to scroll for a long time until I find the inbox. I hope you understand what I mean. It would be nice if there were favorites, for example only from the inboxes. this would reduce the clutter to a few points and you wouldn't have to scroll so much.

Translated with DeepL.com (free version)

Every time I turn on my email account it asks for the imap password. I have tried every password I have and nothing works. Keep getting message "Mozilla Thunderbird (Not Responding) and I cannot use my email account. Today I have found I have 2 accounts, same email address on the same account. Where and how this has come from I don't know. I have tried to delete the second account but it will not delete. It says it is loading 286 messages and at present 40 mins later is still going this is on top of the original account I have. Can you help??? How do I get my email account running smoothly so I don't throw the whole thing out the window. I hate turning on my computer. My kindle works better than my Mozzilla account (not computer savy). HELP

While opening thunder bird this below error " The RETR command did not succeed " coming so user not able to work please suggest

The RETR command did not succeed. Error retrieving a messsage .Mail server outlook.office365.com responded:Server Unavailable.21

I'm having difficulty setting up my mail.com account with Thunderbird. My account is old and not premium. The instructions are for early Thunderbird: https://support.mail.com/premium/imap/thunderbird.html. Please help me with the server settings.

Hello

I would like to add my mail info thunderbird using imap to check incoming e-maila to my own server. But if i want to add account i have to setup also SMTP service which i dont have available outside of home łan network. How can i add ONLY imap for receiving mails without SMTP for sending them?

Many thanks to David for helpful advice on getting my new Thunderbird installation to read the email text and attachments by right clicking the old MSF folder and repairing. It worked.

Sorry, but I can't seem to find the original request and response, but here it is. Thanks a million! Russell