Emails in wrong folder

I have a Gmail account and Talktalk account, both on TB, and sometimes as a reminder to myself I send an email from Talktalk to Gmail. However these emails do not appear … (read more)

I have a Gmail account and Talktalk account, both on TB, and sometimes as a reminder to myself I send an email from Talktalk to Gmail. However these emails do not appear in my Gmail inbox but instead go to All Mail, Important and Unwanted folders. How do I stop this.

Asked by Dave Brooks 3 weeks ago

Last reply by david 3 weeks ago

Suddenly I can't send emails today, timeout on server

I have had good success with Thunderbird until this morning when, posting a second email with photos to my wife, I got the message that the server connection timed out. … (read more)

I have had good success with Thunderbird until this morning when, posting a second email with photos to my wife, I got the message that the server connection timed out. I called my email internet provider locally, suggested to uninstall and reinstall, to check configuration. None of that worked. I modified one setting, the name of the outgoing server, when I checked with the protocols provided by the email/internet local provider. That also didn't help. I'm at a loss.

Thanks if you can help.

Asked by mesenteria 1 week ago

Last reply by david 1 week ago

Image attachment opening window

Hi Thunderbird Community! This is my first post here. I use TB 115 (currently it is up 115.10.2) Whenever I receive an image as an attachment and I click on it and the… (read more)

Hi Thunderbird Community! This is my first post here.

I use TB 115 (currently it is up 115.10.2)

Whenever I receive an image as an attachment and I click on it and then comes opening abc image window. Since a couple of version back there is an image preview and the action buttons under them. In my case it is just trying to be. And I cannot change the window size, nor can I scroll in it.

Am I doing something wrong? Thanks Greg

Asked by Gergő Köves 6 days ago

Last reply by david 5 days ago

where has my folder search tool gone in TB 115.10.1

I seem to have lost the search bar that allowed me to find certain emails in specific folders. I am now left with the one that searches all my email folders. Why? How … (read more)

I seem to have lost the search bar that allowed me to find certain emails in specific folders. I am now left with the one that searches all my email folders. Why? How do I get it back?

Asked by KuchleiT 5 days ago

Last reply by sfhowes 5 days ago

Message filters pulled emails out of Archive folder

Good afternoon to all. I use Message Filters to automatically send certain emails to two specific folders upon receipt, based on some defined rules (mainly who the sende… (read more)

Good afternoon to all.

I use Message Filters to automatically send certain emails to two specific folders upon receipt, based on some defined rules (mainly who the sender is). Yesterday, I accidentally clicked "Run Filters on Folder", and the actions for my filter rules ran on every folder in my account, including my Archive folder. I could not find a way to stop the action once it started, so hundreds of archived emails were pulled out of the Archive folder and repopulated into my two specified folders. In each of these specified folders, I had a handful of emails stored in order to be able to come back to them as reference or to deal with later; I remember what some of these emails were, but I don't necessarily remember all of them, and now they're mixed in with the hundreds of emails that were brought back from the archive.

So, I have two main questions:

1. How can I prevent this from ever happening again? Is there a way that I can tell the message filters that a filter should never be run on archived messages?

2. Is there a way I can "undo"/reverse what happened, so that the previously-archived emails are sent back to the Archive? Or is there at least a way to identify which emails were in the two specified folders before they were inundated with all the messages from the Archive?

Thank you.

Asked by David Mickelsen 1 month ago

Thunderbird 115.10.1 has stopped retrieving emails 5/5/2024

I checked with my website/email host who show no problem. I was able to see new messages I missed there, so the site is working. I checked with my internet provider, Ce… (read more)

I checked with my website/email host who show no problem. I was able to see new messages I missed there, so the site is working. I checked with my internet provider, Centurylink (DTTH) who says I'm paid up and there are no restrictions on my account, which shows active. Settings hadn't seemed to have changed, but I received 2 domain emails since then, nothing else. I noticed that the program updated right around the time of the problem, but it comes up and acts normally. 'tis a brain scratcher, it is.

Asked by ljaques 1 week ago

Last reply by Matt 1 week ago

Can't setup manual configuration for email protocol

Running Thunderbird 115.10.1 on Mac OS Catalina 10.15.7. Mail stopped communicating. Tried using the "Access Account Setup" for existing Email. Put in full name, email ad… (read more)

Running Thunderbird 115.10.1 on Mac OS Catalina 10.15.7. Mail stopped communicating. Tried using the "Access Account Setup" for existing Email. Put in full name, email address and password and clicked continue to have Thunderbird configure the settings automatically. Did not work with auto settings (POP3). Went back to "Access Account Setup" for Existing Email and instead of clicking continue, I selected "Configure manually". Tried putting in the IMAP protocols and correct port settings, but the "Done" button is grayed out. I am at a loss of what to do to get my email back up and running and at the same time don't want to lose and emails/folders that are currently set up. Any help would be great.

Thanks

Asked by mcclungjohn 3 weeks ago

Last reply by mcclungjohn 2 weeks ago

disappearing emails and drafts

Hi, in the past couple of weeks as I am moving selected emails from my Inbox to their Folders, the remaining emails in the Inbox have disappeared (twice)Most recently thi… (read more)

Hi, in the past couple of weeks as I am moving selected emails from my Inbox to their Folders, the remaining emails in the Inbox have disappeared (twice)Most recently this Monday. I was able to have Yahoo recall /restore many of them Wednesday. Then Today Friday April 26; I selected an email in the Drafts Folder to Edit, by selecting the Edit button and it disappeared.

This all seems ODD. I have not changed any settings or done anything different. I have lots of storage on the Hard Drive. Would you kindly assist yours dennis

Asked by guan.leutsi 3 weeks ago

Last reply by Matt 3 weeks ago

Thunderbird takes a long time to open?? (win10)

Thunderbird takes a long time to open?? First it displays a blank page Then blank page marked: loaded Then it opens on the email account I saved the Profiles folder I car… (read more)

Thunderbird takes a long time to open?? First it displays a blank page Then blank page marked: loaded Then it opens on the email account I saved the Profiles folder I carefully uninstalled, cleaned and rebooted, then reinstalled the latest version and replaced the Local folder in the new Thunderbird to find all my local folders Version 115.10.2 (64 bits) Win 10 Home 22H2

Asked by Jmp 1 week ago

Thunderbird 115 No 'To' suggestions after re-install following disk drive failure

I have installed Thunderbird 115 after following disk drive failure. I use Gmail as my mail provider and now when I try to add a recipient in the 'to' or 'cc' to a new e… (read more)

I have installed Thunderbird 115 after following disk drive failure. I use Gmail as my mail provider and now when I try to add a recipient in the 'to' or 'cc' to a new email I want to create I don't get any auto-suggestions from my previous mail history which I used to get before. This makes the product almost useless because I can't remember every possible email address I have received and I don't always add occasional contacts details to my local address book.

Am I missing something like a setting change or something?

Asked by derick.j.stephenson 1 month ago

Last reply by david 1 month ago

Apple Sonoma 14.4.1 operating system impact on Thunderbird

PC is an Apply Mac Book Pro running latest operating system software: Sonoma 14.4.1 ... after installing 14.4.1, Thunderbird slowed down in all facets: loading mail, open… (read more)

PC is an Apply Mac Book Pro running latest operating system software: Sonoma 14.4.1 ... after installing 14.4.1, Thunderbird slowed down in all facets: loading mail, opening selected mail, deleting mail, etc. Anyone else experiencing this issue, if so, were you able to resolve it and how? Thank you!

Asked by speciale4980 1 month ago

support problem

I received a very nice reply to my problem regarding saving passwords. The reply instructed me to reply with certain information. But the reply was marked no-reply@supp… (read more)

I received a very nice reply to my problem regarding saving passwords. The reply instructed me to reply with certain information. But the reply was marked no-reply@support.mozilla.org. This is very frustrating. Please send coherent instructions. And please read your reply yourself.

Another issue: I tried to make some text boldface, using the "B" menu selection. But instead of boldface, it simple added quote marks around that text. Looks like your website needs work. And the "i" does the same thing.

Asked by dondilworth1 1 month ago

Last reply by James 1 month ago

email download times

My emails have large a lapse in time before the downloading catches up. For example right now my last email showing says 6:41 PM when it is actually 9:44 PM. This is co… (read more)

My emails have large a lapse in time before the downloading catches up. For example right now my last email showing says 6:41 PM when it is actually 9:44 PM. This is costing me sales on items I have listed on the marketplace because I have no current notification via emails. Please help.

Asked by lbtowery 1 month ago

Last reply by Matt 1 month ago

Automatic deletion of messages

Good day,Thunderbird keeps deleting messages older than 1 month. I have checked the settings of my account as well as thunderbird and both is on do not delete messages. … (read more)

Good day,Thunderbird keeps deleting messages older than 1 month. I have checked the settings of my account as well as thunderbird and both is on do not delete messages.

We use this account for business and would like to search emails older than a month for references.

Regards

Asked by sales419 1 day ago

Last reply by david 1 day ago

  • Solved

How can I remove Google account from Thunderbird?

I have two Google (yes, Google, not gmail) accounts. When setting up my gmail in Thunderbird, I was prompted to enter the Google account. I have entered the wrong one. Co… (read more)

I have two Google (yes, Google, not gmail) accounts. When setting up my gmail in Thunderbird, I was prompted to enter the Google account. I have entered the wrong one. Consequently, I cannot access my gmail: "Unable to log in at server. Probably wrong configuration, username or password."

I have tried all ways I have found in this forum to get rid of it again, such as editing the prefs file, but to no avail.

How can I remove the Google account from the Thunderbird settings to be able to insert the new one?

Thanks for your help in advance, Matt

Asked by mf10 2 days ago

Answered by Matt 2 days ago

Send error: Unable to save to "Send" folder.

I have moved Thunderbird from the new Microsoft Outlook and I am very happy with Thunderbird except for one thing.When sending an email I often get the error message: "y… (read more)

I have moved Thunderbird from the new Microsoft Outlook and I am very happy with Thunderbird except for one thing.When sending an email I often get the error message:

"your message was sent but a copy was not placed in your sent folder (Sent) due to network or file access errors. You can retry or save the message locally to Local Folders/Sent-jemsym@aussiebb.com.au."

How can I correct this? I have checked the outgoing SMTP details and have changed a couple of things with AussieBroadband. the problem remains. Can you help?

Asked by jemsym 1 day ago

Thunderbird does not recognize my email address as "Me"

It's pretty self explanatory. I have three different email address configured within Thunderbird and it does not recognize any of them as "Me". Within each account, they … (read more)

It's pretty self explanatory. I have three different email address configured within Thunderbird and it does not recognize any of them as "Me". Within each account, they are displayed like anyone else's email.

Been using TB for over a decade and cannot for the life of me figure this out.

Any help is appreciated.

Asked by tenkara39 4 days ago

Last reply by Matt 2 days ago

  • Solved

Error accessing nyu.edu email (provided by gmail) from Thunderbird client after nyu password update

Give that I use TB as my desktop client to access my nyu.edu email (provided by google), and that recently I updated my password as periodically requested by nyu admin Wh… (read more)

Give that I use TB as my desktop client to access my nyu.edu email (provided by google), and that recently I updated my password as periodically requested by nyu admin When I try to access nyu email a pop up screen come up asking to authenticate with imap.gmail.com. I click next and get a 403 Access Forbidden error (Authentication failure while connecting to server imap.gmail.com.)

Solutions I have tried: 1. Clear cookies, history and cache on browsers and TB; 2. Changed default browsers (Ffox, Ch, Edge); 3. Deleted account in TB and created it again using instructions here https://www.nyu.edu/servicelink/KB0016473 4. Accessed my nyu email on browser to check user name and password. It works. I can access the email.

Nothing seems to work. Still get 403 error. As a result I am unable to authenticate and hence use the email account in TB.

Asked by Music4253 1 month ago

Answered by Music4253 2 days ago