Thunderbird Support Forum

Hello, I find Thunderbird is identifying my spam pretty well but all it does is mark the "junk status" column. The messages still sit in my inbox. There must be a way to have these messages automatically sent to a folder, or to delete them, or...? I tried setting up a filter, but there is no option to select the "junk status" tag.

How can I automatically do something with my junk/spam messages, something more than just tag them?

Thanks!

Some how I managed to get duplicate folders with many sub folders attached to 2 other accounts. The sub folders do not all contain the same information. Some are empty other contain information I am looking for. I want to print on the sub folder names along with the number of entries so that so that I can copy/consolidate the non empty sub folder back to their original location. The sub folder list is very long. I work better with hard copy as opposed to flipping screens. Any time I tried to print the sub folder list, it printed all of the contents.

Thanks for any help.

Bryan

when I try to start Thunderbird, I get a window that says "Your computer must be restarted to complete a previous upgrade Thunderbird. Do you want to reboot now?. I've rebooted several times now, scanned with PC Matic, rebooted again, tried to uninstall in Control Panel, and get the same window. How do I fix this?

I want to change the styles, I know how to change teh default typeface but where are the Para styles hiding? And does anyone know of a style management add-on?

thank you....... liz

Can I stop being notified of new updates? I don't even want to hear about them. A registry change maybe?

A previous thread I started requested help for an issue that transpired when I updated from 102 to 115 back in 2023. https://support.mozilla.org/en-US/questions/1424162 After messing with it, I uninstalled the 115 update, deleted Thunderbird folders in my user's AppData folders and reinstalled the last update I knew that worked with the email that Thunderbird was having a problem which was 102. I had turned off auto-updates and got my four email accounts back like I prefer.

Last month I was presented with an update notification that I confused with a Firefox update and installed it. Darn - the Unified Folder in that one email was messed up again. I attempted some settings changed to the folders and it seemed to work. I was not too thrilled with the toolbar change at the top, preferring the small print Menu Bar at top, with Tabs directly under and finally Mail Toolbar at bottom but I resigned to live with the change.

A few weeks passed and the Unified Folder for that one email once again had a couple of subfolders under the account AND ALSO I noticed that syncing with my iPhone and other computers stopped. I was having to delete messages twice. TIME TO UNINSTALL AND FIND 102 AGAIN.

Not a huge deal besides needed to redo the columns to my preferences and I finally figured out the child inheritance to other folders thing with all this practice re-configuring to older versions.

So the question... is there a chance that I can have the new update notification stopped? I don't want to even be notified by way of a periodic popup that I have to be on my toes so I can dismiss.

Thanks, Steve

I just migrated my email from cox to yahoo servers. The cox.net domain is retained.

I had never seen a "bulk" folder with my other domains and was having problems with emails being sent there.

I deleted the bulk folder and it moved to trash but cannot actually be deleted. I also re created a bulk folder. see pic.

Now emails are still going to the bulk folder that is in trash.

Is there any way to fix this?

Thanks

Hi,

I have both gmail and btinternet accounts feeding in to Thunderbird. I can send emails from my bt account but not from my gmail account. When I try to send a gmail message a pop up informs me that the out going server for gmail has timed out. I have checked the server settings for gmail's out going server and it is set up as Thunderbird states but the problem persists.

Can anyone help to solve this problem please?

I recently installed Thunderbird (115.10.1) onto my Mac (Sonoma 14.4).

After lots of manual housekeeping and deleting/filing hundreds of emails that had appeared in my inbox (that had previously been moved into other mailboxes or deleted) I have got my inbox down to a manageable size.

But now four of the emails in my Gmail webmail inbox are not showing in my Thunderbird inbox.

I have run a repair on the folder (Thunderbird inbox) but the discrepancy remains.

How can I make sure they synchronise correctly?

Also: I have 4 old drafts in my Gmail webmail drafts which are not showing in my Thunderbird drafts folder. I created a new draft email in Thunderbird and it is not showing up in my Gmail webmail. I have tried to point Thunderbird to my Gmail drafts folder in account settings selecting: copies and folders/drafts and templates/other/drafts on [myemailaddress] but it does not seem to make any difference.

Any help much appreciated.

I can no longer move an email from unified to a specific folder without it bouncing back. If move it to a folder it appears there and If I then delete it from unified, it deletes the email in the folder. Only just started happening. What I want is to be able to move the email to a folder, in order to keep the amount of emails in unified to a manageable level.

My Local Folders has become corrupted after restoring from a backup. I can't delete or move subfolders, and can only delete messages by holding down the shift key. Is there a way of repairing this? Thanks.

when i open the message Todd sent i get this and i do not know why see attachment how do i stop this from happening I do not understand what is going on with my thunderbord

When TB starts up, the only folders I can see are Recent. I can go to View/Folders and click ALL, and as soon as I move the mouse away from that menu item, it switches back to Recent. This started on version 115.09, but persists after I've "upgraded" to 115.10.1.

It has now (5/3/24 17:25 CDT) been 2-1/2 days since I submitted this problem, and no one has responded that it has even been noticed, much less solved. One of my two email accounts is a POP3, and the other is IMAP. The IMAP account Inbox doesn't even show up on the TB home screen. (If that info is of any help).

PLEASE ADVISE. My emails are an integral part of my business, and I cannot get to almost any them.

Thanks, rehawkpe

I am unable to copy text and paste from body of email in Thunderbird. I was able to in past versions. When I right click after highlighting text all options appear but does NOT allow to copy anything.

Over the last few weeks, emails have vanished from my inbox, as well as trash, templates and other mail boxes. In may cases, no emails are being displayed, when "total message count" shows messages are present. In other cases, several days of recent messages have disappeared.

I have tried "repair folders," deleting "smart mailboxes' and even deleting the .mlf file of one inbox without success.

I have 6 email accounts including 2 GMail. The problem is in all of them. As the screenshot shows, there is a disparity between total messages and displayed messages in all boxes (partial view of accounts).

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I have just set up a new Linux Mint desktop and configured TB for my btinternet email account.

Looking at the address book, all the contacts that have appeared in it, contain "TimeStamp+a series of numbers" before the @ sign of every address.

In the btinternet account contacts, the addresses are as you would expect them to be, without the extra timestamp+number.

Is there a way of getting rid of that, or do I have to edit every address?

Many thanks,

Lee

Hello,

I have just imported my old email from Outlook to TB Local Folders. Everything works out except some of the email (not all) show a wrong date in the email list. The date show a future date like 2/7/2101, 6:28 AM. Please check the attached image. Any idea?

not sure if this is where i should be but i tried the Thunderbird help and got no answer. After the most recent Thunderbird up date and a Thunderbird install over existing one when i go to my drafts folder and click on any draft or save message in there i get a yellow bar at the bottom of the page that i have never seen before . Now i do not want recreate a new profile and lose all my contacts book marks add on etc. how do i remove that yellow bar in Thunderbird mail

My wife and I each have our own Thunderbird accounts. They were created a long time ago, at different times. I’m pretty sure that they were not set up identically. She has recently experienced a problem: the number of new emails downloaded (as shown in the lower left corner of the screen) doesn’t match with the number of new and unread emails listed in the Inbox (the emails shown in boldface). Something else, though I think related: In the upper left corner of the screen, on the same line as the word Inbox, is a small circle with a number inside. I think that number gives the number of unread emails in the Inbox. Her number shows 20 but the actual number (boldface) is 15. Is this a serious problem? Is it a problem at all? If so, how to fix it? Thanks.

I have just done a clean install of the latest Thunderbird on Mac, and connected via IMAP to a pre-existing (although admittedly very large) mailbox.

My problem is that every single message apart from the ones received today shows a date that is wrong by nearly 600 years for both the Date and Received columns: e.g. from the year 1403 instead of the year 2024.

I am attaching two screenshots, the first shows a message received today that shows correctly (I am UTC+1, so 00:29 is correct). The second shows a message received an hour earlier where the date and received columns show 13/02/1403 at 23:30 instead of the correct value that appears in the Date header of the message of 02/05/2024 (all dates in DD/MM/YYYY because of my locale).

Does anybody know what is causing this? When I try connecting with other IMAP mail clients such as Outlook/Mac or K9/Andoid I do not see any problem with the displayed dates.