Thunderbird Support Forum

When I view emails with photos attached inline (both in preview pane and fully opened) i can't see the images as they are massive and go way off the screen. Is there a setting to provide some kind of sensible default so the images are sized within the email i am looking at, so i can view them without downloading and opening in a photo viewer? thanks

I’m running Supernova 115.11.0 (32-bit) on a Windows 7 desktop (64-bit), and – from the beginning – it has been freezing at least once every 24 hours. The only way to “unfreeze” it is to use Task Manager to close Thunderbird, and then reboot it. No troubleshooting reports are ever shown.

Is this a wide-spread issue, that may be addressed in updates?

I have been given an email account as a board member of a local non-profit organization. I have tried but cannot get it to work in Thunderbird. It does, however, work on my Apple devices (iPad, iPhone & Watch). I'm missing important correspondence by not being able to get on my desktop. Any help will be greatly appreciated.

using 115.10.1 for emails... each day there are plenty so i pile them up into one place until the folder reaches a size or a date and then we start over. yesterday, the pc updated and almost immediately the search was gone. i would type abc on the search bar and it would take for ever to scan through the messages. then i would click on the email i wanted but something else would open up in the message pane... https://support.microsoft.com/en-us/topic/may-14-2024-kb5037768-os-builds-19044-4412-and-19045-4412-cb676101-1641-4a6c-b512-8b277606c6e3 https://support.microsoft.com/en-us/topic/kb5034441-windows-recovery-environment-update-for-windows-10-version-21h2-and-22h2-january-9-2024-62c04204-aaa5-4fee-a02a-2fdea17075a8

today, i guess, it crashed completely . it started by firing of a warning that not enough space is provided which was not true, then it downloaded 10 messages at once... after a while, the message pane was lost. you click on an email and nothing. it selects it but nothing shows up. blank screen. double click, also opens a new blank tab. fearing a totally corrupt database or even a re-install i pressed repair on the folder. took ages. now, though, i have the profile folder in my PC intact, but TB refuses to load it. i only see the 20 emails i got lately. like starting a new profile all over again...

Hi I decided to donate so I could get rid of the automatic start of my browser showing the request for donation screen whenever I open Thunderbird. Even though I received the confirmation that I successfully donated, I still get the annoying request for donation. How do I stop the auto load of the browser?

Sometimes a mail comes in, a notification sound is played - but no notification pops up (Thunderbird notification).

How come?

The mail comes in normally and arrives in the inbox - it has no filter settings.

Thanks!

Opened TB 115.11.0 (64 bit) this am A compact procedure started up. I am now left with a message whose subject is quite different from the content The next message has just come through - apparently no problem, but the original error remains. See screenshot. Not sure what to do next!

I changed the password for one of my gmail accounts and now Thunderbird can't access it. It kept asking for verification. When I realized the problem I changed out the '@' but I can't change the password in Thunderbird. New emails are accessible in Gmail and Outlook but Thunderbird doesn't show then and nothing happens when I use 'get messages'. I need to delete the problem account to re-enter it, when I try to add the email address as a new account Thunderbird just says it already exists and does nothing.

I've had Thunderbird running for a few years now without any issue. Last week I upgraded from Ubuntu 22.04 to 24.04 and ever since that I've been having problems on Thunderbird sending email.

I can receive mails fine but if I try to send emails from any account I get "Sending of the message failed"

I've for 2 Outlook.com accounts and one gmail.com account and all give issues.

GMail I'm using: smtp.gmail.com Port 465 SSL/TLS OAuth2

Outlook: smtp-mail.outlook.com Port: 587 StartTLS Auth: Normal Password.

These settings have worked fine before the upgrade so think there is something broken my TB.

I renamed a folder and now the folder is not showing. As the folders contains few emails and I want to those back, tried restarting the thunderbird many times. Let me know if faced the same before and found a solution for it.

I just signed onto Mozilla to do some emails and my history email and files no longer appear. My address books are there and ok.

How do I get my history emails back?

Thanx for your help and suggestions

Bob

I have a Thunderbird on my old windows computer. I just installed it on my new computer (and I donated). I could have sworn that I had the import/export tool on the old Thunderbird. I desperately need to move some folders of emails from the old computer to the new one. I can't find a way to do that. I went to a link that said the import/export tool no longer works. I tried archiving the messages in a folder but have no idea where they went. Luckily I could undo that. What is the best way to move these folders of emails to the new computer? It was really easy many years ago.

Hello, in TB there is the option of displaying certain appointments or all appointments, e.g. in the next seven days (above the calendar). This also works perfectly on my Windows computer, but unfortunately not on my Linux computer (Ubuntu 22.04.4 LTS, TB 115.10.1 (64-bit)). In TB on Linux, no appointment is displayed as a list at all. What could be the reason for this? Thank you! Niels

Translated with DeepL.com (free version)

Hello. Some time ago, empty folders appeared in the side panel of my account, I cannot delete them - how to delete them. Attached is an image with selected folders.

I am trying to set up a new account so that I can send email through a mailroute server instead of my provider, comcast. I set up the account without a problem but I get an error when trying to send a message. I was never asked for an SMTP password and none is visible in the Saved Password window.

I have a company email account on Office 365. I have to use it and I want to use Thunderbird for it. The account has sso that uses okta.

Thunderbird correctly identifies that the account is available on outlook.office365.com and pops up a window to complete the oauth flow. The oauth window does not display anything. If I copy the url from the window to my browser then I can complete the oauth flow easily. It fails when it ends with a "localhost" url which thunderbird presumably intercepts.

I cannot paste the final URL into thunderbird. I am thus unable to complete the oauth flow.

Thunderbird 115.10.1 (64-bit), no extensions or add-ons Ubuntu 23.10, AMD64 Earthlink ISP and email

Start Thunderbird, go to Drafts folder, open email, click Send, get Send Message Error (see error.jpg) in about two seconds.

There is no request for password, I do not save any passwords. When I Get Messages, a password is requested and I receive the messages. If I try to send after getting messages, same error.

Thunderbird settings are as Earthlink specifies for POP3:

 https://help.earthlink.net/portal/en/kb/articles/email-server-settings

See smtp.jpg. Earthlink user support said to use "Authentication method: Encrypted password". Have also tried "Authentication method: Normal password", got similar error message.

The last time I successfully sent a message was a year ago, this is the first time trying to send since then. There have been OS and Thunderbird updates in between, probably some Earthlink changes too.