Thunderbird Support Forum

When Thunderbird opens, the message area is always positioned somewhere back during 2018 or 2019 messages, regardless of whether there is a new message pending. This happens with both Inbox and Sent Items. I have tried re-sorting by date, but next time Thunderbird opens the same thing happens.

This has been occurring for only about 1-2 months. Prior to that, Thunderbird would do what it always did and would open up by showing the new email for say 02-Nov-2023 in bold at the bottom of the message area. But now I have to manually scroll the message area from 2018 all the way down through 2019-2020-2012-2022 to 2023 in order to see the new message at the bottom.

Is there some setting somewhere which controls this, which I can adjust? What action do I need to take to fix this?

Three things that I feel should be changed in Thunderbird

1. A toggle switch to highlight that we chave received email in a thread. I can spend hours looking for why the folder shows I got an email, yet none of the messages are highlighted.

2. When I want something to be opened in a new tab, I want to switch to the new tab. This again can be a toggle.

3. More of the configure editor settings should be brought out to regular settings with better descriptions. Coders are not the best choice for labeling something.

None of this is an emergency, but there will be a point in the level of frustration that can cause folks to jump ship. As an example when I got a 4k screen, trying to get everything in Thunderbird to fit properly took hours and I am still not happy with the out come. I am hearing that there are a lot of folks, not all, that are frustrated with Thundebird.

Hi there,

I accidentally changed my view to card view (at least I think it was me...) by clicking on a button on the quicksearch bar. Working quickly (to quick...) I don't know what happened, but the button was not there anymore and I cannot change back to table view anymore.

I really need table view! I manage hundreds of emails and need to be able to sort them quickly by clicking column headers.

thunderbird client website has completely changed. HELP. I tried to follow instructions to remove 'threading, but the entire layout changed. To start with the 'inbox ' view is no longer divided into columns which allowed the user to sort by sender, title, date or prioitysuch like. Further to this there are tabs all across the top which I don't want. They interefer with what I do want, i.e. tabs I have made for address book, or emails in preparation for sending. I've tried unstalling and reinstalling, but it is still this useless format. What can I do?.

Dear Support Team, I am trying Thunderbird email client for the 1st time and downloaded and installed v 115.8.0 (64-bit). I did setup with comcast.net xfinity email as IMAP using standard setup options and able to see most current emails. At the top I see Inbox ..1,934 message counter . Oldest messages are shown at the top of view and attempt to scroll up would not add older messages to this view, which might explain the search problem issue. When I do search (Ctrl-Shift-F) with rule that requires older messages , like for instance date range or specific range in 2023 like "after 01/01/2023 + before 06/01/2023 it return no matches. It works fine when messages are within the displayed list of messages (01/12/2024 to 02/22/2024). I set Run search on Server box to on but it still does not work for searching messages older than list being displayed. So somehow adding older messages from the server is being blocked. Please help

I recently updated to 115.4.1 and now any emails that are multiple responses shows up in my inbox with a > beside it. When I try to open the email, it opens multiple windows, each with one of the emails in the chain. How do I get back to only opening one at a time and getting rid of the >?

What folders that appear within an account can I delete? There are too many folders listed taking up too much vertical space and requiring scrolling to get to other accounts. I would like to reduce the number of folders. In the screenshot attached is a list of the folders under my account. Which ones does Thunderbird protect and which ones can I delete?

I do not have any Add-ons enabled. I enable the Menu Bar. However, after reopening Thunderbird it is gone, and I need to enable it again.

If I start in Troubleshoot Mode, the Menu Bar is there.

I am running an old version, v102.15.1, 64-bit (which I need for an add-ons that is not compatible with later TB versions) and WIN7 (64-bit)

Hello, How do I configure the Keys on version 115.6.0? It is not in the Tool Bar, Ctrl + Shift + F12 does not work, and extension does not work. Please help!!

Jason

I would like to know if it is possible to create additional Local Folders on the same computer?

We would like to have a Local Folder pointed to a shared drive and one on the computer.

115.6.0 (64-bit) Supernova

Now all I see is a link. Worked perfectly before update. Something changed, not sure how to get it back. Images are properly in email body in other email apps.

EVERY single bussiness day, some of my political emails are going ino junk....WHY?? The senders are in my personel address book....my settings on the server are set to NEVER block...so what gives????

Hello, I read somewhere that grouped folders were not possible with IMAP accounts. But with Win 11, TB 115.6.0 (64-bit) they definetly CAN be created and they are ALSO DISPLAYED (see pic). In order to display folders even more specifically, after that you can also make individual grouped folders favorite folders and display them as such. ONE / THE ONLY PROBLEM: If you close TB and open it again, those (and even no) folders are displayed anymore. However, the grouped folders and their settings are still there and will (only) be displayed again if you check the appropriate box for their display. I hope that it's not that difficult - and would be excellent - to implement so that the grouped folders and favorite folders (and also the "normal" or all previously displayed folders) and their view are just displayed unchanged even after restarting TB. So, in the simplest case, it's just a matter of the appropriate checking of the box for the folders display are set "automatically" when you restart TB / the computer (at least for the grouped folders, but keeping the Favorites folder would also be good, of course). In addition, after restarting TB, you wouldn't be shocked that all email accounts or folders seem to have disappeared. Could this be FIXED / IMPLEMENTED PLEASE? Then TB would be perfect! Thanks in advance. Pat

How do we get contact icon photos to show in the inbox/message list? I can't find any options to toggle them on to see/view them in the inbox section (alongside the sender info). Thanks

I want to delete multiple marked spam files down a column. Shift key no longer works to collect the files. When I depress Shift key at start of column and hold it to the bottom of column nothing happens. This used to work.

Hello. As I see from other discussions topics, threaded folders are NOT popular. PLEASE can you offer an option, across the whole of Thunderbird, for NOT having emails threaded. Thuis INCLUDES, when using the Search features, where the reults appear as threaded, which is counter intuitive when searching for one particular message.

THanks David SELIG (faithful user)