Thunderbird Support Forum

In our company, we have recently updated Thunderbird from version 52.3.0 to 115.9.0. Now we have a problem with href links containing file URIs in our messages. We often receive file links pointing to files in our local intranet, which look like this: <a href="file://///intranet.local/dfs/output/movie.mp4" class="moz-txt-link-freetext" moz-do-not-send="true">movie.mp4</a> Up to Thunterbird version 98.0b3 it was possible to open these files by simply clicking the link. But since version 99.0b1 file links don't open any more. Instead, the error console displays the following message: Security Error: Content at mailbox:///C:/Users/username/AppData/Roaming/Thunderbird/Profiles/profilename/Mail/Local%20Folders/Inbox?number=12345 may not load or link to file://///intranet.local/dfs/output/movie.mp4. Fortunately, it is possible to open the link with "Open Link In Browser" from the context menu. But we would like to get rid of this extra click. I already followed the steps in this document: http://kb.mozillazine.org/Links_to_local_pages_do_not_work#Firefox_1.5.2C_Mozilla_1.8.2C_and_newer Interestingly, this document is older than the time, when our problem was introduced into Thunderbird. Consequently, when I follow these steps, file links still don't open in an external application. Instead, they open inside of Thunderbird which is not the desired effect. To put my question in a nutshell: How can I open file links by left-clicking on them, just the way they open, when I right-click on them and select "Open Link In Browser"?

Steps to reproduce: On a Windows computer create a new mail. Press Ctrl-K to insert a link. Enter the following path with username replaced by your windows logon name: file:///C:/Users/username/Documents Save and close the mail. Watch the mail in the drafts folder. Click the link. Nothing happens, but you can see a message in the error console. Right click the link and select "Open Link In Browser". This opens your windows explorer.

Any solution is welcome, even if it's potentially insecure, since our computers don't have any internet access and we can receive internal mail only.

Since last update, Reminders pop up window will not close as before when the reminders are all cleared. Have too manually close the window. Saw this was an issue many versions ago that seemed to be cleared after an update. I could find no way to "fix" the issue. Is this a new bug?

I recently purchased a new laptop and needed to migrate my old Thunderbird profiles. This is what I did: 1. Backed up profiles from old laptop 2. downloaded and installed latest version of Thunderbird on new laptop 3. coped profiles into \roaming directory 4. tested and successfully received emails and viewed all old emails.

The problem is that the Mail toolbar is nowhere to be found. Also, the calendar is missing. I tried right clicking on empty space and it only showed "menu bar" as an option. Attachment shows nothing in the toolbars option of View dropdown.

in the contact field, how do i change the name of a contact field like custom properties or organizational properties to something else? i do not know how to add an image! So, go to address book, new contact, and you will see the fields custom properties and organizational properties towards the bottom.....Thank you...b³

I had to delete and add back several accounts due to a change in servers (cox.net to yahoo.com). Prior to this I just had the All Folders, Local Folders and below. Now I have the Unified Folders and below, which are essentially a duplicate of the folders in the old All Folders. (See attached image) Not only is it making things confusing but I'm storing duplicate emails and it seems to be affecting performance, Thunderbird now randomly quits and restarts. So, how do I delete either the All Folders or the Unified Folders and move the few sub folders that are unduplicated into the remaining group?

I've recently switched from Apple Mail to Thunderbird, and I'm realizing that one of the convenient little features that Apple Mail had that is missing in Thunderbird is that it would intelligently select which email account you are sending an email from depending on the currently viewed mailbox or who you've addressed it to.

For example, let's say I have two email accounts: a personal Gmail address, and a work account with an address that looks something like myname@company.com, with the Gmail account being the default.

If I start writing an email from my Gmail inbox or am addressing it to people whose addresses are totally unrelated from my work account, I'd like it to use the Gmail account, which is what it does.

However, if I'm currently browsing one of the mailboxes for my work account, or I address a new email to one of my coworkers who also has an @company.com email address, I'd like it to automatically set the 'from' address of my new email to my work email.

Thunderbird already picks the correct account when I'm replying. I'm hoping that it can also do so when starting a new email.

Is there any way to do this?

Bonjour, Je n'arrive pas à me connecter à l'application Thunderbird. Lorsque je saisis mon mot de passe qui est correct, apparaît le message suivant : Échec de la connexion depuis le serveur imap.orange.fr avec le nom d'utilisateur alain.schneider30@orange.fr Cordialement Alain Schneider

I have previously (about 1 month ago) connected without issue to my Ionos email account. Today it will not connect. I have updated all the POP3/SMTP settings, read from the Ionos site. I have re-entered the current password too. My Gmail account downloads fine, it is just my Ionos account that will not load. I don't get an error but the last mail showing is in March (2024) and I have had hundreds since then.

Xfinity says it is on Thunderbirds end. All my information entered is correct. I need my emails back ON MY pc! 10 years. It started with a Microsoft update that completely erased my whole Thunderbird emails and I was prompted to completely set up my accounts. I did my main one with IMAP. It verified my information and then wanted me to give permission because of security issues to go to Xfinity pop up. I logged in there. Then Thunderbird says it can't get to the server. Xfinity says everything is fine on my end and even helped walk me through the set up. I reinstalled Thunderbird and rebooted. Xfinity believes it is Thunderbird's problem. This is a bummer. At least I have email on my little phone, but I need it and all my old stuff back on my computer. The error message from Thunderbird in yellow is "Unable to login at server. Probably wrong configuration or password. " All is correct according to Xfinity/Comcast. Please help.

I currently have a Outlook account and a Jagwireless email account. I am trying to move it to Thunderbird. I can now receive my Jagwireless Emails in Thunderbird but I can not send emails through Thunderbird. Any ideas how to fix this?

Every few days, the index pane of some folder gets corrupted. Repair (right-click, Properties, Repair Folder) fixes it. Then a few days later this repeats, with a different folder. I have three IMAP accounts and this occurs on more than one of them.

Any suggestion for finding and fixing the underlying problem?

I want to change the reminder sound. I already downloaded a MP3 file and I selected it on "Reminders", "Use the following sound file". I can see the window that pops up, but no sound is played. Also when I click on Play, it doesn't work. I know the sound file is fine, thus I can play it on my laptop. What should I do? Another question, is there any Add-on with Reminder sounds?

Thanks in advance.

Running Thunderbird 115.10.1 on Mac OS Catalina 10.15.7. Mail stopped communicating. Tried using the "Access Account Setup" for existing Email. Put in full name, email address and password and clicked continue to have Thunderbird configure the settings automatically. Did not work with auto settings (POP3). Went back to "Access Account Setup" for Existing Email and instead of clicking continue, I selected "Configure manually". Tried putting in the IMAP protocols and correct port settings, but the "Done" button is grayed out. I am at a loss of what to do to get my email back up and running and at the same time don't want to lose and emails/folders that are currently set up. Any help would be great.

Thanks

Since the latest upgrade to 115.10.1 (64-bit) I have an issue about running Thunderbird.

From a clean Windows 11 start up it is OK but then if I then Exit and then try to run the bird again it does not start.

Digging around I discovered using Task Manager, a number of Thunderbird processes run after I had Exited. See attached.

Any thoughts?