Thunderbird Support Forum

There is an email app provided by xiaomi on my phone.What in the email sent by this app contains a special format of `Date` fields.It looks like that: `Date: Thu, 2 May 2024 05:55:12 UTC` It doesn't look like others' `Date: Thu, 2 May 2024 06:05:15 +0000` or `Date: Thu, 2 May 2024 10:35:14 +0800 (CST)`

but it is still conforming to standards (or is it only parsable by the JavaScript Date method?)

After I modified windows time zone and restarted thunderbird. all emails changed time so this is not a time zone problem.

But this email shown two different times in the preview and detailed pages at this moment.

So can anyone tell me if this is a bug? Thank you.

I send .doc and .pdf files to my customers. When creating the outgoing email message and attach a file, I used to be able to see the file in the preview pane. I can no longer see the preview. Please help. This feature does work for jpg, tiff, and other image files.

I've gone into "sort-by" and tried enabling threading. I've tried checking the unthreaded box. Group job related email still just disappears. I can't find received group email in the trash or in the junk. I can't find any evidence in Thunderbird that the group email was received. If I go to a different email tool, there it is. Thunderbird is broken. If I scroll back in time and accidentally scroll past the date of the first group email, there it is. I can't be spending all day scrolling through months to years worth of email just to find out I got a group email from someone today. This is totally unreliable way to find an urgent work email.

Hello,

Since updating to Thunderbird 115.10.1, my email/message list scrolls all the way to the top of the list when new emails/messages arrive. I then have to scroll back down to see the new incoming emails/messages. Before updating, when I received new emails/Messages they would be added to the bottom for my list, no scrolling needed. That way I could just start reading with out scrolling back down. I have the sort set to Date/Ascending. This was working correctly before the update. Haven't found a way to stop it that I know of.

Thanks for your help in advance.

Dennis

Hi, after upgrading the programs to version 115.10.1 after restarting, all folders in the folder panel disappeared. I still have all accounts visible in the account settings. I attach a screenshot.

I follow someone instructions: Menu icon > Help > More Troubleshooting Information Under 'Application Basics' - Profile Folder - click on 'Open Folder' A new window opens showing contents of your 'profile name' folder Exit Thunderbird now - this is important Scroll down - delete all of the following files.

   folderCache.json
   folderTree.json
   session.json
   xulstore.json 

Start Thunderbird With no results. Thank you for any help.

from today I cannot download my gmail to Thunderbird, I'm getting always here below error code:

“400 invalid_request” or “Access blocked: App sent an invalid request,” it means the app uses an authorization method that Google doesn't allow. Google has safe ways for you to sign in and share your Google Account data with third-party apps and sites.

Please let me know how to proceed.

Thank you

Several days ago, my comcast email said it couldn't connect, and after trying a couple other things, I removed the account and tried to add it back on. When I try to add it as an IMAP account, it pulls up a window that loads for a minute then says "Unable to connect. An error occurred during a connection to localhost." On the thunderbird window where I entered my password, it says "Unable to log in at server. Probably wrong configuration, username, or password." I logged in on a browser, so I know the username and password are correct. I tried adding it as a POP account, and that worked fine, but I need it as IMAP.

Windows 10 Pro Desktop PC I am using Tunderbird for my gmail account. Version 115.10.1 (32 bit) Ever since there was a update (upgrade?) to gmail I can no longer use Thunderbird for my gmail. I don't know if it's at the Thunderbird end or the gmail end.

Here are the messages I recieve: First is on the actual email message and the second is a "pop-up" msg in the lower right of my screen.

Error on the composed message: "Your message was sent but a copy was not placed in your sent folder (Sent Mail) due to network or file access error. You can retry or save the message locally to Local Folders/Sent Mail-Rick.Reckage@gmail.com"

Error message at bottom right of Thunderbird: "Connection to server.imap.gmail.com timed out"

Thank you for any help to fix this. I like Thunderird so I contribute. I want to be abble to continue using it for gmail ifmpossible.

Hi.,

 Cox cable just discontinued their email server and moved all it's email accounts to Yahoo.

I had been using Thunderbird successfully with Cox for several months before this happened.

 I am able to send and receive emails now via my new online Yahoo server;  however I have not

been able to connect / use Thunderbird to send and receive emails since the Yahoo changeover. I have tried many things, but I either get a "failed" error message or a "timed out" error message. Yahoo support has not been able to figure this one out. They are hard to get a hold of and hard to understand (communicate with). They are overseas from the US.

 I appreciate any help you can offer.

Kind regards, Ken

I have had Thunderbird email account for years and now I have problems getting my emails to come through on a regular basis. I have to shut down my PC and then restart to get emails to come through. What is the problem. Thanks, James Craig Herring

I have three different computers that I can use Thunderbird to access my hotmail account. All three computers can have the exact same server settings. One computer refuses to send emails unless I cancel the send and immediately resend.. Thunderbird ver 115.10.1 (64-bit) Windows 10 Home Ver 22H2 IMAP Mail Server outlook.office365.com Port 993 Connection Security SSL/TLS Authentication 0Auth2 Outgoing SMTP Server smtp.office365.com Port 587 Connection Security STARTTLS 0Auth2 Take Note All three machines can have identical settings listed above or various changes like Normal Password instead of 0Auth2 and/or an Outgoing server can be smtp-mail.outlook.com with normal password or 0Auth2... One computer must be cancelled will sending and when resent, it goes... no problem...immediately. If I don't cancel and wait, for it to send on the 1st attempt, it will eventually timeout on the outgoing server. Then I might have to reenter a password. Very annoying. I have been doing this for years. It is my workaround....

I drag-n-dropped an account (POP3) folder "inbox" to the "Local Folders". How can I return the "inbox" folder back to my account folder ? Drag-n-droping back does not work.