Email settings

"Unable to connect to IMAP server. You may have exceeded the maximum number of connections to this server. If so, use the Advanced IMAP Server Settings dialog to reduce t… (read more)

"Unable to connect to IMAP server. You may have exceeded the maximum number of connections to this server. If so, use the Advanced IMAP Server Settings dialog to reduce the number of cached connections." I do not have that option under Advanced Server Settings. I'm using POP3 mail server with Optusnet.

Asked by whenangelscry 3 hours ago

How to search for an old calendar event.

How can I get back to being able to search for an old calendar event of up to 2 years ago, now that a recent Thunderbird update removed that ability and replaced it with … (read more)

How can I get back to being able to search for an old calendar event of up to 2 years ago, now that a recent Thunderbird update removed that ability and replaced it with the 7 search periods option box to the left of the 'contain' search window?

Asked by dsshaw033 4 hours ago

Thunderbird started showing "x messages downloaded" but no new messages are displayed

This is a recent change, and in fact I don't *think* there's a "missing message" problem after reading and watching for a couple of days. I *think* something has changed … (read more)

This is a recent change, and in fact I don't *think* there's a "missing message" problem after reading and watching for a couple of days. I *think* something has changed and Thunderbird reports having "downloaded x messages" even if it *just downloaded them a moment ago*.

So it may download 5 messages, then a few seconds later you hit the Get Messages button, and there are no actual new messages but it still reports "5 messages downloaded" but nothing new is shown. As of last week, it would have reported "there are no new messages" when you hit that button soon after having received messages.

So I think:

  • there is no serious messages-missing problem
  • there is a disconcerting issue with a change in how Thunderbird reports status where a message arrival state is "sticky" and for some duration after getting new messages it will re-report the count of the last receipt when asked to download when there are no new messages.

I could be wrong about either of these, but there's a definite change in a behavior that I'd gotten very accustomed to. It is alarming to hit the button, see a message regarding some number of new messages, and receive none.

I'm guessing others, like me, spent some time panicking, searching forums, repairing the inbox... I think I'm as interested in confirming that there isn't a bigger problem as I am in getting back to the accustomed behavior.

Hope this is useful; thanks for your attention!

Currently on 115.11.0 (64-bit) on Windows 11; first occurred at least one version prior.

Asked by jesse.ransom 5 hours ago

Cannot delete emails from Microsoft 365 email account

Hi, As the title suggests, I am unable to delete emails from my work Microsoft account. On attempting to delete an email, the following message is displayed: "The curre… (read more)

Hi, As the title suggests, I am unable to delete emails from my work Microsoft account.

On attempting to delete an email, the following message is displayed:

"The current operation on "Inbox" did not succeed. The mail server for account [email] responded: [TRYCREATE] The destination mailbox could not be found."

Checking the account settings, it seems Thunderbird cannot see the "Deleted Items" folder (it only shows Inbox and Drafts). I have attached images to show what I mean, comparing with a personal Microsoft/Outlook account where it sends deleted email to the correct place.

Using the latest Thunderbird version that is available on the Microsoft Store version on Windows 11. (115.9.0) I have tried removing and re-adding the account yet the problem persists. Any troubleshooting ideas welcome!

Asked by NDav02 8 hours ago

Thunderbird does not recognize my email address as "Me"

It's pretty self explanatory. I have three different email address configured within Thunderbird and it does not recognize any of them as "Me". Within each account, they … (read more)

It's pretty self explanatory. I have three different email address configured within Thunderbird and it does not recognize any of them as "Me". Within each account, they are displayed like anyone else's email.

Been using TB for over a decade and cannot for the life of me figure this out.

Any help is appreciated.

Asked by tenkara39 11 hours ago

Can't use Thunderbird for hotmail account

Hi! Trying to use Thunderbird to connect to my hotmail account but get an error message that says I can't log into "server" due to the prefs or login details are wrong. … (read more)

Hi!

Trying to use Thunderbird to connect to my hotmail account but get an error message that says I can't log into "server" due to the prefs or login details are wrong. Have tried to search around for answers but can't see that anything is wrong. Any idea what to do? Use windows 10 professional.

Asked by olle.eklund 12 hours ago

My mails are automatically corrupted or deleted

My mails are automatically corrupted or deleted from system. Before my mail corrupted i had try to make folders for inbox mails and during this process my some of mails … (read more)

My mails are automatically corrupted or deleted from system.

Before my mail corrupted i had try to make folders for inbox mails and during this process my some of mails are automatically deleted lr corrupted.

How can i resolve this issue Please guide me

Asked by patelmaitri2905 12 hours ago

Cannot Add Attachments to emails

Only in the last 24 hours,I cannot add Attachements to emails I downloaded Microsoft Iview & that change Preferences on a lot of Apps Below is a examaple of it,I hav… (read more)

Only in the last 24 hours,I cannot add Attachements to emails I downloaded Microsoft Iview & that change Preferences on a lot of Apps Below is a examaple of it,I have tried different PDF Readers & they all do the same If I Go To The actual Folder in D Drive,then they will all open ok Please assist Thank you Darryl.Smith

D:\SCAN DOCUMENTS\D & L Smith new Certified Id Documents 2023\ID Ds Passport 2023.pdf could not be opened, because the associated helper application does not exist. Change the association in your preferences.

Asked by smithassoc 20 hours ago