Thunderbird Support Forum

COX has moved all their email accounts to Yahoo. They still have the same name such as xxxxx@cox.net. It was difficult to get everything working, and I almost succeeded. There is still a problem with SMTP and I have submitted a separate question in this forum.

All my Gmail accounts are in the unified folder. The Cox accounts used to be there, but no longer. I have tried multiple times to get them there, but they won't move. Both the Cox and Gmail use 0AUTH2 and SSL/TLS. I prefer to have all my email in the unified folder so I don't miss anything.

I can't get smtp to work with multiple yahoo accounts. When I get the account settings window, it shows the correct smtp server for yahoo. (smtp.mail.yahoo.com) but when I click on the edit SMTP button, there is a section called "Security and Authentication" section with 3 lines

     Connection Security:             [SSL/TLS]
     Authentication Method :        [0AUTH2]
     User Name:                             [*****1@cox.net]  (My accounts were transferred from COX to Yahoo)

If I edit the SMTP on any of my cox accounts, it changes them all to the same user name. If I want to send mail from any cox account, I have to go to account settings first and edit the smtp and put in the correct account. This is very tedious.

I have noticed that my gmail accounts do the same thing, but gmail doesn't care. Here is the error I get when sending mail before going to account settings first to change the account.

Sending of the message failed. An error occurred while sending mail. The mail server responded: Request failed; Mailbox unavailable. Please verify that your email address is correct in your account settings and try again.

For some time now TB has been opening with a blank screen. I've located web advice which reads in part "Usually if you go to "Tools - Account Settings etc, TB will start in the Inbox folder" but that doesn't help because those are already my settings. I'm convinced that I have changed something because TB always used to open in the Inbox folder. Solution would be appreciated.

I just moved (drag and drop) an email from my Inbox to a Topical Folder I created a few years ago. When I went to look at the message in that Topical Folder, it wasn't there in the list of emails. I had responded to the email earlier, so I found a copy in my Sent folder. When I dragged and dropped that Sent copy to the topical folder, it was not visible in the Topical Folder email list (but was gone from the Sent folder). In addition to responding to the original email, I had also forwarded it to someone else, so I had that person forward it back to me. When I dragged and dropped that forwarded-forwarded email from my inbox to my Topical Folder, it was not visible in the topical folder (and was gone from my inbox).

Confused as I am? Well, when I search on the Topical Folder, I could see listed all the emails I had moved there! But I can't open them or see them in the folder list, so they might as well be lost.

My question: Is there some sort of filter or something of which I'm not aware that has a default setting that makes some stored emails invisible? I'm starting to get worried that other messages might have vanished from my view!

Any advice would be very much appreciated!

My Thunderbird Inbox is set up to order the emails so the oldest emails are at the top of the list, and the part of the list that is showing in the window on the screen is the bottom of the list, therefore the most recent emails. However, when I open Thunderbird to look at the emails in the Inbox, while the list is in the order as just specified (oldest at the top, newest at the bottom), what I see on the screen is the section of the list of the emails that arrived about 6 weeks ago. To see the most recent emails I have to move the list up the window. It has been doing this for about 2 months.

Any idea why it is doing this, and how to 'fix' it, please?

Thankyou

I use Thunderbird to pick up 4 separate gmail accounts. Every once in a while I can't delete a message or selected messages. I have tried hitting delete, which normally works, deleting within the message and CTRL delete. The odd thing is if I go to another mailbox, delete a message from there, then return to the mailbox that didn't delete, I can suddenly delete messages from the first mailbox. This happens on all the mailboxes. Obviously, I can work around it, but it is annoying. Any suggestions? I previously deleted all the Trash and Trash.msf files and that did not fix the issue. This seems to have started with version 115. I am on a Mac IOS Sonoma 14.4.1

Hello,

I have a strange issue that i didnt find a solution for online. I have made a few new folder and message filters for them. I dont get number notification in taskbar for mails that go in the new folder while the notifications for mails that go in the inbox work just fine.

A few months ago

If I deleted an email or moved it to another folder - on my apple app for any of the accounts that I also have on thunderbird

The changes would sync seamlessly - a few seconds after I deleted or moved an email on my apple iPhone mail app - on my laptop - thunderbird would show the same changes.

The same worked the other way if I deleted or moved an email on thunderbird on my laptop - my iPhone would show the changes in seconds.

However now if I do the same on my iPhone The changes do not show up at all.

BUT if I do the changes on my laptop - they will show on my iPhone. It just doesn’t work if I do the changes on my iPhone.

Is there a reason for this?