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Problem with local folders after moving emails

Hello! I wanted to merge two local folders. Used drag and drop from one local folder to another. Now I realize it was mistake to do it with 5000+ emails. Anyway Thunderbi… (read more)

Hello! I wanted to merge two local folders. Used drag and drop from one local folder to another. Now I realize it was mistake to do it with 5000+ emails. Anyway Thunderbird functions OK, but I have problem accessing these folders, since they don't show messages. The one from which I draged messages is still showing them, but the other to which I dropped messages not... and that is the more important one.

Before moving I renamed destination folder, but now I see that Thunderbird also created another (new local folder) because my action of moving large number of emails... Anyway these folders look empty.

Is there any easy way to stop the action or undo it somehow... cause i really don't wanna loose those emails. Please help, if it is possible! Thanks in advance! Marko

Asked by info7925 1 year ago

Last reply by Wayne Mery 1 year ago

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Thunderbird Version 115 gives error "Unable to open the summary file for Trash on ..."

Thunderbird recently upgraded (?) to Version 15 on my Windows 10 laptop. Since them, when I go to look at the "Trash" folder, I get the message: "Unable to open the summ… (read more)

Thunderbird recently upgraded (?) to Version 15 on my Windows 10 laptop. Since them, when I go to look at the "Trash" folder, I get the message: "Unable to open the summary file for Trash on username@gmail.com. Perhaps there was an error on disk, or the full path is too long." I was able to fix it temporarily by restarting Windows 10, but the error is back a few hours later.

Asked by Albireo314 10 months ago

Last reply by Wayne Mery 6 months ago

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Connection to gmail.com too slow

I have posted up to yesterday requests for help with Thunderbird to both mail.gmail.com and to Thunderbird. Part was solved by gmail but they said that for slowness to co… (read more)

I have posted up to yesterday requests for help with Thunderbird to both mail.gmail.com and to Thunderbird. Part was solved by gmail but they said that for slowness to contact Thunderbird. I got a notice things were solved and this morning both the pop.gmail.com (downloading posts with Thunderbird) and the smtp.gmail.com (sending posts with Thunderbird) were fast as usual - few seconds. I sent about 35 posts and only the first took two second. This evening the sending posts from my Thunder bird (of the desktop computers - 10 posts during an hour) take about two minutes. Sending from the smartphone take a second.

Dr. Ilan Shalif (86) [removed email from public]

Asked by ilan.shalif 10 months ago

Last reply by ilan.shalif 10 months ago

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Attack on criticism

I find it interesting that after criticizing Mozilla Thunderbird on Twitter, the very next day my laptop seized up and required 2 restarts, then Thunderbird lost three ne… (read more)

I find it interesting that after criticizing Mozilla Thunderbird on Twitter, the very next day my laptop seized up and required 2 restarts, then Thunderbird lost three new emails on one email account and started downloading 940 old messages from my Network Solutions mail server. That is some vicious, partisan push-back. Are you all based in Russia? I feel so blessed that religious certitude no longer requires that we heretics be burned at the stake.

Asked by business11 1 year ago

Last reply by Wayne Mery 1 year ago

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Headings and Messages do not Show on the Inbox

Hello, Messages do not show in the 'Inbox' at the top of the page. The Headings do not show there either. If I click on a line, I can see them. I can then drag them to … (read more)

Hello, Messages do not show in the 'Inbox' at the top of the page. The Headings do not show there either.

If I click on a line, I can see them.
I can then drag them to a heading on the the hand list. I can then see and use them 

Please see attached image. Thanks. Glenn

Asked by cerijoy 1 year ago

Last reply by Matt 1 year ago

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Well, I have had enough!

Its bad enough the latest version hides my return email and I have to search for it. Now I just had to resign up for all my emails! If its not bad enough to have all my e… (read more)

Its bad enough the latest version hides my return email and I have to search for it. Now I just had to resign up for all my emails! If its not bad enough to have all my email passwords lost, how about when you try to valid it with a return address? TBird is locked up waiting for the email vendor to finish restoring my account and will not retrieve my access codes from another. I had to log on to every different site to get my codes! I am officially looking for a new client to handle my email. I had you for many years, but you blew it! I notice you are offering new service, but I don't need fancy calendars, I simply need a client that will reliably send and receive my email. Besides, if you are spending your time on new features, I assume you are not fixing the important issues, like this, that you caused, by trying to add on more features, like dumping my return email where I can't find it.

Asked by Redenegue 9 months ago

Last reply by Matt 9 months ago

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TLS Error Message and Failure to Download New Emails

I'm getting a "nonoverridable TLS error" message when Thunderbird first opens. Also, new emails won't download into my IMAP account. I've tried adjusting the incoming and… (read more)

I'm getting a "nonoverridable TLS error" message when Thunderbird first opens. Also, new emails won't download into my IMAP account. I've tried adjusting the incoming and outgoing server port settings and even turning off the antivirus and phishing email scanners. Nothing works. It's now 1:59 PM on a Thursday afternoon and I've received no new emails since 11:20 AM. Please give me security settings that will work.

Asked by Bill Washburn 2 months ago

Last reply by christ1 1 month ago

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New Version of TBird no longer fetches mail

HI, I just updated to Supernova 115.3.1. T-Bird no longer downloads any mail from any of my accounts. It acts like it's going to, but nothing happens. How can I fix th… (read more)

HI, I just updated to Supernova 115.3.1. T-Bird no longer downloads any mail from any of my accounts. It acts like it's going to, but nothing happens.

How can I fix this, or how can I downgrade to the last version?

Thank you,

James

Asked by jscohen 7 months ago

Last reply by Wayne Mery 6 months ago

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Socket state is closed

Hello, does anyone know what causes this error. I might have done something silly, but now when I try to check incoming e-mails it says "mailnews.pop3.0: Socket state is … (read more)

Hello, does anyone know what causes this error. I might have done something silly, but now when I try to check incoming e-mails it says "mailnews.pop3.0: Socket state is closed - won't send command." This is shown if I look at the error console. This happens after I enter the password.

Asked by brian05 1 year ago

Answered by brian05 1 year ago

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Thunderbird chat filte transfert

Hi, I'm using Thunderbird chat with XMPP and Openfire as XMPP server. My only problem is that I can't transfer file on chat window. However, I can easily send files on … (read more)

Hi, I'm using Thunderbird chat with XMPP and Openfire as XMPP server. My only problem is that I can't transfer file on chat window. However, I can easily send files on other XMPP client such as Pidgin or AstraChat.

So, my question is, does Thunderbird chat support file transfer ?

Thx

Asked by Fanyri 1 year ago

Last reply by Matt 1 year ago

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Links in Thunderbird Mail no longer work

I'll try again because I would like to continue using Thunderbird. Many times over the past months I have tried to find the answer to this problem. When I click on a li… (read more)

I'll try again because I would like to continue using Thunderbird. Many times over the past months I have tried to find the answer to this problem. When I click on a link in email it no longer loads my browser. My only option is to right click on the link, copy, then run my browser and paste it. I use Google Chrome, but have tried Edge, Firefox and other browsers and the result is the same. This would suggest the problem is somewhere in my Thunderbird settings. I'm trying to be patient and ask you to be the same. If this problem ever gets solved, I'll begin sending a donation.

   I'm using Chrome on Windows 10 on a desktop computer.  
   My wife also uses Chrome but, on Windows 11 on a desktop computer.  She has no problem with her Thunderbird links.  
   I look forward to any help anyone has to offer.

Sincerely, Jim Archibald, Edmonton, Alberta, Canada

Asked by jimarch 2 months ago

Last reply by Matt 2 months ago