Thunderbird Support Forum

I recently submitted a support request where I attached two files. One of them were incorrect. Submitting correct file now. Sorry for confusion. Outgoing server: smpt. centurylink.net (default) Since last request, I managed to send from centurylink.net web page.......an email addressed to highermark@outlook.com, but still can't send by using Thunderbird. So Password reset isn't necessary. Any suggestions would be appreciated. Firewall, antivirus software or your Internet service provider.  ??? How can I do this?

I can receive email from " centurylink.net " but I can't send messages. I believe I was autumnally upgraded to T-bird 78, as I've used T-bird for years without problems. At first I was " locked out " of using my two accounts with T-bird & outlook ..... but after consulting with centurylink support, plus.......outlook.....I resolved problems except for sending emails from centurylink.net. I've included upon request from T-bird support two attachments hopefully, showing " error message" and' T-birds outgoing server info.' I've changed my centurylink.net PassWord , and that enabled messages to arrive in T-bird. I have filled in new password in window for password , but I still can't send! I also have correct port...following are error messages I receive: "sending of username did not succeed. Mail server pop.embarqmail.com responder: highermark is not an invalid mailbox. Account should be fully qualified email address."...." Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMPT) smtp.embarqmail.com timed out . Try again" I tried again.....and again several times but message still isn't sent. i will contact centurylink support again, as password may need to be changed again............but I receive messages now, at least. I DON"T want that to lock me out again. mj

How can I remove an ad-blocker (or anti-virus which I prefer not to do) from T-Bird email page? I don't see an ad blocker icon on email page. The reason being , I have an address ....highermark@embarqmail.com....address which has just recently'''' receives emails but doesn't send . Outlook email is working fine, after changing or giving password but not embarqmail address a Centurylink address which has recently been sold to Brighthouse. I've changed servers, (both are correct) outgoing & incoming ; problem has been going on for 2 weeks! Searching, I saw removing an add blocker may solve the problem due to an upgrade(which I suspect). But it's not shown on my email page! please help. Mj

Hello, Messages do not show in the 'Inbox' at the top of the page. The Headings do not show there either.

If I click on a line, I can see them.
I can then drag them to a heading on the the hand list. I can then see and use them 

Please see attached image. Thanks. Glenn

Nearly every day I have to quit Thunderbird and reopen it as, it will not connect to my server. This means that all the viewing criteria and spending/descending has to be reset and is a real drag. As soon as I reopen Thunderbird it works normally again.

I have used the same connection details for years and it is just the last two Thunderbird versions that have replicated this issue. It's not always every morning when I wake my iMac up, but normally happens then or, later during the day.

I asked this question for 102.3.1 but received no answers so, I am hoping that there will be an answer to this.

Thanks

Hello, Recently my GPG keys stopped working in Thunderbird. I didn't make any changes. From one day to another Thunderbird started not recognizing my key pair. Additionally, my private key has disappeared from my computer, it is not in the settings folder it should be in. When I access the Thunderbird Profiles folder I see that there are files named as corrupted "Secring.gpg.corrupt". See the attached image. What is the step-by-step to solve this problem? I would also like to know if anyone knows what may have caused this type of problem.

Thanks!

I had already some help(disble Sophos, system restore, though without success), but after the system restart there were no traces of the previous exchange of messages

There is no mystery to what's happening here. Programming 101: a security exception doesn't get reset every 2 or 3 passes unless some malicious or incompetent programmer set up a countdown loop to reset it. And who would do that kind of thing to users unless some malicious jerk wants to pressure the users into fighting his or her political programming battles with other net entities? I turn 77 this month, and last year had a tumor removed from inside my spinal cord that, while slow-growing and essentially benign, caused horrific pain. People my age and condition save our energy for things that really matter to us. That doesn't include Lilliputian battles over which end of the egg to open. So suck up your egos and resolve this among each other.

Hi, Matt, thanks for replying so quickly. All contents of my old computer have been transferred to the new a couple of weeks ago and the old one emptied for resale. As mentioned, all seemed to be ok with the new computer for the first several days. I have used Thunderbird for a number of years on the old computer and never had the slightest problem. I've hired a technician, a fine one, but he cannot understand the problem either.

Is there anywhere to get actual support for Thunderbird? I have no answers to my problem - can't receive e-mails still for a month now. Hoping not to have to change to a different e-mail software.

Hello, does anyone know what causes this error. I might have done something silly, but now when I try to check incoming e-mails it says "mailnews.pop3.0: Socket state is closed - won't send command." This is shown if I look at the error console. This happens after I enter the password.

Dear MOZILLA Support, good morning.

I'm having the problem in subject by end of january, when the company i'm working as consultant gave me a new company e-mail and i found more than one time to settle it in thunderbird.

This cause i need to register in my hard disk (Apple MacBook Pro 2012 or around) all the communications for question of privacy and confidentiality.

All the suggestions i found on the network with a research using our Mozilla Firefox, were not utile cause NO ONE TIME i reach the result.

I ask gently and humble to give me the best possible help.

Thank You so much for the attention

Vincenzo

Thundebird is an e-mail client i.e. send and receive mail over the internet.

Over that last decade or so Thunderbird has been making endless upgrades adding pointless additions like Web browsing.

A few days ago I deleted an email account after which, when I re-opened Thunderbird to send an e-mail (i.e. from an E_MAIL client), it searched for the deleted account couldn't find it (gee I wonder why) and then for an "unknown" reason couldn't send an e-mail.

In fact, merely deleting an account has rendered Thunderbird a useless piece of garbage. (Oh sorry, I can still search the internet although I still don't know why I'd use Thunderbird for that?)

So, I looked for help (using a web browser not an email client) on the internet and the only (useless) help was from 2014. (So it's an ongoing fault for a decade.)

My question is this: Why would Thunderbird spend the last decade programming pointless upgrades when you haven't even got to the level of being able to add and delete accounts, send and receive e-mails with YOUR EMAIL CLIENT?

My recommendation is:

Keep the current version of Thundebird as "Thunderbird Plus" (a multifunctional e-mail client that looks impressive and does everything other than sending and receiving e-mails)

AND

Create a new Version called "Thunderbird" that can be used as an e-mail client (that can actually add and delete e-mail accounts, send and receive e-mails that is designed for people who want an e-mail client and not a hobby tool to while away the hours on pointless activities superfluous to an e-mail client.

OR

Before adding another pointless upgrade to the current version, fix it so it functions as an e-mail client (unless you'd prefer to retain a major flaw for another decade.)

If this upsets your "free" sensibilities, consider: There's no point in creating something, even for free, if it simply cannot meet its primary function. Thunderbird version one is better than what is provided today (that's why I started using it). Well done the original designers.

1 of my customers are experiencing ThunderBird not responding, very random when it does not respond, Windows 10 Pro 64 Bit I checked that Mozilla ThunderBird is running latest version (x64 en-US) Version 102.3.3 The fixes I have tried are running the setup exe file I have checked email settings are correct Check task manager to see if anything is overloaded such as RAM Memory Check AVG Firewall and allowed ThunderBird Adjusted Windows power management settings to high power plan