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Cannot add/configure new email account/address

I have been given an email account as a board member of a local non-profit organization. I have tried but cannot get it to work in Thunderbird. It does, however, work o… (read more)

I have been given an email account as a board member of a local non-profit organization. I have tried but cannot get it to work in Thunderbird. It does, however, work on my Apple devices (iPad, iPhone & Watch). I'm missing important correspondence by not being able to get on my desktop. Any help will be greatly appreciated.

Asked by dkupchak1 2 weeks ago

Last reply by Matt 1 week ago

Thunderbird Export does not include "Local Folder" only Profile!?

I used the Export tool thinking All my email files would be exported, not true! Only your "Profile" is exported! The export tool does not include your "Local" folder! Thi… (read more)

I used the Export tool thinking All my email files would be exported, not true! Only your "Profile" is exported! The export tool does not include your "Local" folder! This is wrong! The export tool should export everything! "The best way to learn -- is learn the Hard Way" -mdc

Asked by maddogcolli 1 week ago

Last reply by david 1 week ago

Thunderbird send failure "Too many restricted recipients".

What defines a "restricted recipient", and how do I fix this error: " Sending of the message failed. An error occurred while sending mail. The mail server responded: To… (read more)

What defines a "restricted recipient", and how do I fix this error:

" Sending of the message failed. An error occurred while sending mail. The mail server responded: Too many restricted recipients.. Please check the message and try again. "

Asked by schneide2 1 week ago

Last reply by christ1 1 week ago

My cox/yahoo accounts are not in the unified mailbox

COX has moved all their email accounts to Yahoo. They still have the same name such as xxxxx@cox.net. It was difficult to get everything working, and I almost succeeded… (read more)

COX has moved all their email accounts to Yahoo. They still have the same name such as xxxxx@cox.net. It was difficult to get everything working, and I almost succeeded. There is still a problem with SMTP and I have submitted a separate question in this forum.

All my Gmail accounts are in the unified folder. The Cox accounts used to be there, but no longer. I have tried multiple times to get them there, but they won't move. Both the Cox and Gmail use 0AUTH2 and SSL/TLS. I prefer to have all my email in the unified folder so I don't miss anything.

Asked by PattiWagen 1 week ago

Last reply by david 1 week ago

Is BCC working?

I sent an email with multiple BCCs and no CCs or TOs, I put myself as one of the BCCs. I did not receive it and I do not think anybody else did as well since I asked a f… (read more)

I sent an email with multiple BCCs and no CCs or TOs, I put myself as one of the BCCs.

I did not receive it and I do not think anybody else did as well since I asked a few people.

The email is in the sent folder. I tried forwarding the email from my sent folder to myself as CC, and that worked. I also tried fowarding as BCC, and that worked.

So what is going on? Is BCC working? How can I know for certain? Do I need to foward the email as BCCs to all my BCCs to get this to work?

Thanks for your help.

Asked by Robert Boire 3 weeks ago

Last reply by Kerolena Lena 1 week ago

One mail account folder in "Inbox" has disappeared in unified folders, but is still available in "All Folders" are when selected.

As stated above. One mail account folder in "Inbox" has randomly disappeared in unified folders, but is still available in "All Folders" are when selected. How do I get i… (read more)

As stated above. One mail account folder in "Inbox" has randomly disappeared in unified folders, but is still available in "All Folders" are when selected. How do I get it back in Unified, so I don't have to use All Folders as well? One side note: If I use Troubleshoot mode it is there like normal, but when closed down and regular Thunderbird is started, it's gone.

Asked by Douglas Pumphrey 1 week ago

Last reply by david 1 week ago

Crashed Drive: What folder/file contains my Thunderbird info (folders, layout, etc)?

Hi. My hard drive crashed. I have a new pc and the old drive is readable in a drive enclosure hooked up to new PC via usb. I have done the typical search for the appda… (read more)

Hi. My hard drive crashed. I have a new pc and the old drive is readable in a drive enclosure hooked up to new PC via usb. I have done the typical search for the appdata profile file, but I am not sure what I have here. I have attached a screenshot of the old drive and a global search on "Thunderbird". I am not sure where the profile file is residing. Any advice would be welcome. Thanks.

Asked by mark550 2 weeks ago

Last reply by david 1 week ago

Split screen

This question was asked before but no one gave a reasonable answer. I use Thunderbird to download emails from two live.com accounts. The old version had a split screen … (read more)

This question was asked before but no one gave a reasonable answer. I use Thunderbird to download emails from two live.com accounts. The old version had a split screen with the list of emails for the account being viewed in the top half and a preview of the actual email being viewed in the bottom half along with action buttons such as delete. This supposedly also kept viruses from being downloaded until the email was actually downloaded. This made deleting a series of emails very easy. The version I downloaded today doesn't have the split screen. I have to actually open each email to delete it. Very time consuming. How can I set up the old format in the new version?

Asked by trader1915 1 week ago

Last reply by Wayne Mery 1 week ago

No Thunderbird e mail on i phone

For the past three months I have not received any e mails on my i phone from Thunderbird. I get them on my computer but not on my i phone. My provider is Shaw and I have … (read more)

For the past three months I have not received any e mails on my i phone from Thunderbird. I get them on my computer but not on my i phone. My provider is Shaw and I have been in touch with them but they said to contact you. I don't understand why I suddenly quit getting the e mails on my phone. I need to receive them as I need access to e mails on my phone soon, as I am out of town and have no computer where I spend the summer.

Asked by lbhunt 1 week ago

Last reply by sfhowes 1 week ago

where has my folder search tool gone in TB 115.10.1

I seem to have lost the search bar that allowed me to find certain emails in specific folders. I am now left with the one that searches all my email folders. Why? How … (read more)

I seem to have lost the search bar that allowed me to find certain emails in specific folders. I am now left with the one that searches all my email folders. Why? How do I get it back?

Asked by KuchleiT 1 week ago

Last reply by sfhowes 1 week ago

Thunderbird inbox

Messages I sent from my iphone are showing up in my inbox marked with a gold star and looking like they came from the recipient, but they werent. Almost like a reminder o… (read more)

Messages I sent from my iphone are showing up in my inbox marked with a gold star and looking like they came from the recipient, but they werent. Almost like a reminder of an email I sent? - I mistake them for new incoming messages. Why is this happening and how do I make it stop???

See the first two messages in the screen shot.

Asked by vmnvrtrcpn 1 week ago

Last reply by david 1 week ago

Reply to main in preview window and not ina new window

Hello all as per subject is there a way to reply directly in the preview window like outlook and not in a new window? I tried to search in options but I can't see if the… (read more)

Hello all

as per subject is there a way to reply directly in the preview window like outlook and not in a new window? I tried to search in options but I can't see if there is a way. The pop up new window is a little annoying.

Thank you :)

Asked by Andrea Sciarrotta 1 week ago

Last reply by david 1 week ago

cox to yahoo instructions

With the moving of Cox emails to Yahoo would it be feasible for Thunderbird to put an instruction list(with screenshots) of how to get all our TB email accounts from Cox … (read more)

With the moving of Cox emails to Yahoo would it be feasible for Thunderbird to put an instruction list(with screenshots) of how to get all our TB email accounts from Cox to TB? Do we have to delete all our TB email accounts and re-enter them into TB under the new Yahoo or can we just change the server settings on the existing Cox settings? If just changing server settings what are the settings for the new yahoo? All my accounts are IMAP so if instructions could be made, maybe one for IMAP and one for POP for those who use either. Thank you

Asked by oldbob2 2 months ago

Last reply by drnospame 1 week ago