Thunderbird Support Forum

Hi I have asked a question about my new email account in outlook. I have set up a new identity with the new email address. I have set up an app in outlook. I can receive emails but cannot send them. Answer have apparently been posted but I can’t see the email thread either. I really need some help here please. Can the answer be emailed to me or at least a link to where the answer is posted on the thread. Thanks

Hello! Since I couldn't find help in the forums, I will create a new question. For about a year now the PC at my work will not open mailto-links correctly. There is no account to select from, the subject has a lock-symbol. The receiver's address is correct though (I replaced it with "address" for the screenshot). This PC is the only one I know with that problem and only with external mailto-links. If I click on an email address inside a mail, it opens it correctly. Thunderbird version 115.11.1 (32-Bit), Win 10

It's pretty impractical, so I am hoping for help. Thank you!

When going from Help on menu to check for updates receive the error message - Failed to check for updates.

Running on Windows 10 with NAV - problem is recent in origin but I can't be exact as it's not my regular PC.

So far I've manually updated Thunderbird from 115.11.1 to 115.11.2 (64bit)by downloading from Mozilla website, rebooted from cold several times, and applied the fix from Norton:" https://community.norton.com/en/forums/auto-update-norton-360-v2449067835-now-causes-security-exception-thunderbird " in case it was related. It appears to be unrelated because on my regular PC the NAV update occurred necessitating the fix to the security exception error but don't have the checking for updates error.

thanks

Suddenly without warning Thunderbird displays a message 'Checking mail server capabilities.......' in the bottom left of the inbox screen. Messages from the server [Optus] are not downloaded. I have changed the SMTP server to the default 465 and changed the security setting to 'None' but the problem has not been resolved. I note that there are alot of queries about this problem but I cann ot find a solution anywhere on the Mozilla help pages.

Hello. Cox.com (my current email account) is no longer servicing emails and is switching my 4 email accounts to yahoo. I am to sign in with my cox.com address (which is not changing), but my emails will show in Yahoo. Since this account is already listed in Thunderbirsd with Cox.com (not a new email), I need to be able to configure Thunderbird to get my emails from Yahoo. They have only transferred 1 of 4 so far, so I will need this information for the other 3 when it happens. Thank you for any help. I have already missed some emails.

When I try to send a message from my Thunderbird POP Server account I get:

“Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) webmail.digitalspaceportal.net timed out. Try again.”

Try again never works

Here are my Outgoing Server settings

Description: webmail.digitalspaceportal.net Server Name: webmail.digitalspaceportal.net Port: 1025 Default: 465 Connection Security: SSL/TLS Authenticity Method: Normal Password User Name: jrf.consulting@attglobal.net

I am on a Win 11 laptop running Thunderbird V115.11.0 (64-bit)

Hi. I was receiving emails until 10:30am yesterday and then nothing. No emails are being received on any of my email addresses since then on my Thunderbird site. I can receive them on my phone, so I know I am being sent emails but nothing on my computer. When I click "Get Message", nothing happens. When I try to send a email - "Add Security Exception" screen comes up saying you are about to override how Thunderbird identifies this site. Why has this just started and what do I need to do to be able to receive and send emails again?

I was going through some of my old archived email and found some with huge image files attached to them. I then detached the images, resized/compressed using a jpg tool and wanted to reassociate them with the email.

This sounds ridiculous, but it would be nice to be able to do it if I can and I'm just missing the menu item to let me do it.

I have tried multiple times to add an email account to thunderbird in windows but I keep getting the error, "Unable to log in at server...". I know the details are correct as I'm copying and pasting them from my password manager so I'm not sure what the problem is.

Greetings,

 I'm using Thunderbird 115.11.1 (64-bit) on MacOS 14.4 (M1). I'm trying to set the browser Thunderbird uses to Firefox - overriding the system's default browser.

The instructions I'v found are out-of-date, they do not apply to version 115.11.1 (64-bit).

The question: For this version, how can I set Thunderbird's browser? I hope this feature wasn't removed!

Thanks

Hi,

I'm trying to automate / batch set the "When getting messages for this account, always check this folder"-setting for a large number of folders so I'm trying to figure how Thunderbird stores the setting(s) of which folders to always check for new mail.

Checking the `global-messages-db.sqlite` it seems like all folders that have the "always check folder"-setting have a `indexingPriority` value of 30 in the `folderLocations` table, but simply setting it to 30 for other folders does not enable the "always check folder"-setting so I guess that is set elsewhere. Where?

Also what other settings are set for the folder when enabling "When getting messages for this account, always check this folder" ?

Thanks in advance /frax

Hi, last week my Thunderbird started slowing down and then appeared an error which caused it to freeze (i wasn't there so i don't know what error). The program was force closed and opened again, and it started re-downloading messages in the inbox (probably repairing).

For some reason it also started running all the filters and sent a ton of old emails from the inbox. I closed it again and after opening it it worked fine, and it continued downloading messages during the weekend. Today it worked fine all day until it started running the filters again. I closed it and opened it again and it continued sending emails, so i had to close it.

I'm not sure but it may have happened after making a new filter, which is strange because i have about 180 filters and this never happened before.

I'm now afraid of opening thunderbird because it may continue sending emails.

Could this be a thunderbird bug or an add-on issue? I have Send Later as well as FiltaQuilla, which i disabled the last time i opened thunderbird.

I have Thunderbird 115.11.1 running on a Mac Mini M2 Sonoma 14.5.

I use a Kensington USB PC Keyboard which is set to "British-PC" in the Mac Keyboard settings to give the correct layout.

If Thunderbird is the first app I launch after I log in (the password entry at this stage works fine) it seems to stop the keyboard from being recognised by the Mac until I go into another app (Google or Text Edit for instance) which then seems to make the Keyboard visible again.

Are there any settings in Thunderbird that might clash with the system keyboard settings and cause this?

If I use other apps before launching Thunderbird it works as normal, it seems to happen if Thunderbird is launched first.

Thanks for any help.

Hi there,

I really need help. I can't send emails anymore, but can receive them. All settings look correct to me, so I am lost. Please help! I am with skymesh. My email address is meike.m@skymesh.com.au

Regards

Meike

Using TB 115.11.0 (32-bit) on a Windows 10 machine, with IMAP synchronization. Quite often (but not always) the synchronization of the inbox takes an extremely long time, Activity Manager showing "bringing folder inbox up to date" hanging in "downloading message 1 of ...".

I have made a Gecko IMAP:5 log and see (during this state) a pattern repeating every 2 minutes, ending in "idle mode async waiting". Then, after a long time suddenly the synchronization process finishes.

What can be wrong here?