Thunderbird Support Forum

On opening Thunderbird every morning, ALL my folders are expanded and I have a lot of folders! I have A-Z and then many many subfolders within each folder. It's extremely frustrating as I have to collapse them all every single time. Is there a way of never having this happen again?

Today (for example) I saw a message 'Downloading message n of 182 messages' (n increasing with every message downloaded but the message disappearing well before 182). According to the activity manager and my own reckoning 72 were downloaded. An incorrect number of messages to be downloaded has been shown every day since 26 April 2024 although my previous download was on 20 April when the number that day (and on previous days going back many years) was correct. I have included messages in the Junk folder in my reckoning. The account is POP mail server and my Thunderbird version is 115.10.1 (64 bit). Not life threatening but can I fix this or can a recent change be corrected as I found the number being downloaded figure useful when it was correct.

using a Mac Laptop, Email account is Optus, can receive emails ok but cannot send, getting a failure massage.. Any suggestions please?

theclaydons@optusnet.com.au

My Yahoo IMAP account in Thunderbird no longer has any email showing in the Sent folder. There's plenty of mail in Yahoo Sent mail in the browser, but it's not finding its way into Thunderbird. I tried the Repair option, but I just get a typical message that I often see for Yahoo:

"The current operation on 'Inbox' did not succeed. The mail server for account Yahoo responded: [SERVERBUG] UID FETCH Server error - Please try again later."

The Yahoo account shows Sent mail in my iPhone. The Thunderbird Sent folder was seeing messages as recently as last week, so this seems to be a new problem, and I don't know if it's something that I did wrong by mistake. Thanks for any help.

I just signed onto Mozilla to do some emails and my history email and files no longer appear. My address books are there and ok.

How do I get my history emails back?

Thanx for your help and suggestions

Bob

Hi,

I have just setup a new Office 365 account in Thunderbird and when I try to send an Email from the account, I get the attached error message.

When I click on "Enter New Password", the window goes away for a moment and then pops up again. There is no chance for me to put in a new password.

I know that I need to use an app password when not using Outlook which I have generated in my Microsoft account settings.

I have tried to go to "Settings -> Privacy & Security -> Saved Passwords" and have deleted all Microsoft related saved passwords. When I access my Email account again, I get prompted via the web login of Microsoft (i.e. different from the attached error message) and the app password I generated doesn't work, only the general password for my account works.

I have restarted Thunderbird and updated to the latest version, but it made no difference. I have gotten it to work on another computer, but on my mac mini, it doesn't seem to work.

Before I remove the account completely and add it again, is there any way I can fix this as I don't want to download all the messages again?

Is this a known bug in Thunderbird?

If any developer is reading this, In order to reproduce, you would have to follow these steps:

- Setup a Office365 account using the regular password used to login to the O365 website. - When sending the first email, enter the same regular password -> the first time, the dialog to enter the will show up, but it will fail, because the app password wasn't used - Then try to send again, click on "Enter new password" -> no dialog to enter new password is coming up.

I am using Thunderbird 115.10.1 on MacOSX Sonoma 14.1.1

The settings I have used are: server name: outlook.office365.com port: 587 username: my full email address Auth Method: OAuth2 Security: STARTTLS

Thank you for reading this. Looking forward to a reply.

Dirk

I am currently in the process of integrating the Thunderbird policies and about:config settings into a Nix module for NixOS.

It would be nice to be able to easily correlate Thunderbird versions to the matching documentation version. This could be done by using tags on the documentation repository.

Would it be something the Thunderbird team could be considering to add to their workflow?

I renamed a folder and now the folder is not showing. As the folders contains few emails and I want to those back, tried restarting the thunderbird many times. Let me know if faced the same before and found a solution for it.

It is supposed that all emails (received & sent) are saved locally in Thunderbrid. I moved my hosting account from one provider to the other provider, I setup same email address as i had with the previous provider and also using in the Thunderbrid. I could still see all the emails but Thunderbird asked me for a new password. Things were ok up to this point but when i entered the new password, all of a sudden all the emails of that account disappeared. Surprisingly when i try to search something using search toolbox, Thunderbird shows me result from all the emails that are disappeared.

I believe emails are still there but disappeared due to some glitch & that need to be fixed in the code. Can anyone please provide me a work around or development can fix this bug & release a new version ?

Thanks Farhan

I'm a thunderbird user. I've been getting large blocks of 40 or 50 old (4-5 months old) emails in the middle of the current emails. I delete them, but they're still in their original location.

Opened TB 115.11.0 (64 bit) this am A compact procedure started up. I am now left with a message whose subject is quite different from the content The next message has just come through - apparently no problem, but the original error remains. See screenshot. Not sure what to do next!

Sometimes a mail comes in, a notification sound is played - but no notification pops up (Thunderbird notification).

How come?

The mail comes in normally and arrives in the inbox - it has no filter settings.

Thanks!

Hello Thunderbird users!

Today my father lost all the sub folders below the folder Archives. Doe anybody know how to get them back?

I tried the following:

• Clicked on Folder Modes -> All Folders
• Tried the solution mentioned here: http://kb.mozillazine.org/Local_Folders

The strange thing is I also don't see any .sbd or .msf files, with one of the names he mentions, under the directory Mail (in the profile directory). How can they suddenly disappear or be deleted?

If someone knows how to get the folders (with the e-mails) back, that would be very much appreciated!

Hi I decided to donate so I could get rid of the automatic start of my browser showing the request for donation screen whenever I open Thunderbird. Even though I received the confirmation that I successfully donated, I still get the annoying request for donation. How do I stop the auto load of the browser?

I use Thunderbird to pick up 4 separate gmail accounts. Every once in a while I can't delete a message or selected messages. I have tried hitting delete, which normally works, deleting within the message and CTRL delete. The odd thing is if I go to another mailbox, delete a message from there, then return to the mailbox that didn't delete, I can suddenly delete messages from the first mailbox. This happens on all the mailboxes. Obviously, I can work around it, but it is annoying. Any suggestions? I previously deleted all the Trash and Trash.msf files and that did not fix the issue. This seems to have started with version 115. I am on a Mac IOS Sonoma 14.4.1

My Thunderbird Inbox is set up to order the emails so the oldest emails are at the top of the list, and the part of the list that is showing in the window on the screen is the bottom of the list, therefore the most recent emails. However, when I open Thunderbird to look at the emails in the Inbox, while the list is in the order as just specified (oldest at the top, newest at the bottom), what I see on the screen is the section of the list of the emails that arrived about 6 weeks ago. To see the most recent emails I have to move the list up the window. It has been doing this for about 2 months.

Any idea why it is doing this, and how to 'fix' it, please?

Thankyou