Thunderbird Support Forum

Cox.net is transitioning from in-house e-mail to e-mail handled by Yahoo.com. Our cox.net addresses are supposed to (and apparently have) transitioned so that they still work, but are processed through pop.mail.yahoo.com.

It is my turn to be transitioned and I have been successful in doing so to the extent that I can send and receive using my address(es) ...@cox.net through Yahoo web mail and on my Samsung phone. I have not, however, been successful in either sending or receiving mail using Thunderbird on my desktop.

I have been successfully using Thunderbird with POP settings for years with four different cox.net addresses. [I'm currently just trying to get two of them working -- unsuccessfully.]

I am using Windows 10 on a Dell desktop. I am using Thunderbird 115.9.0 (32 bit). I have reset the POP and SMTP settings as directed by Yahoo. One of the errors I receive is: "Error with Account .... Sending of password for ...@cox.net did not succeed. Mail server pop.mail.yahoo.com responded (SYS/TEMP) Server Error - Please try again later." It then asks me to retry or enter a new password. I have checked the passwords saved by Thunderbird and they are correct.

I suspect, that with all the Cox accounts being newly routed through Yahoo servers that I am not the only Thunderbird user experiencing this problem. Does anyone have any suggestions? Is it likely to help if I uninstall and reinstall Thunderbird? Would I loose all my mail, etc. if I did that? [I did the delete and add account in my phone and that was successful, but I wasn't concerned about losing mail there as it is all on my desktop.]

Thanks in advance. billb1111

Trying to delete an email account that is no longer used. System continues to attempt to read from the provider because I cannot remove the account and is delivering error messages every few minutes which is very annoying.

I've gone through Account settings>Remove account>Confirm remove BUT the only active option is Cancel. The Remove and More Info buttons are greyed out.

Running 115.5.0 and want to export my contact list to be able to use it in a spreadsheet. The export function in the Tools dropdown only allows for export of "accounts, messages, address books and settings to a ZIP file." What happened to the ability to export just the address book separately to a csv file? Please help. Thank you.

I want to single space my out going messages. I changed the paragraph setting from body text to paragraph format, this temporarily fixed it but it went back to double spacing

How do i delete 155 emails from the same sender? Or 52 emails from the same sender? Or how do i delete multiple emails from the same sender, but they are not junk and i do not want to inhibit my receiving emails from the sender? Thank you

I've provided all of the other data, no problem. But the <Your login> field has only "YOURDOMAIN\yourusername" in it as a format hint. The field carries an Info symbol, but it's greyed out.

There are many possible domains, e.g. microsoft.com, office365.com, outlook.com, each with possible 3LDs, and the domain-name of the organisation that provides my account.

The most obvious (MYORGDOMAIN\Roger.Clarke) gets the error-message: > Authentication failed. Please check the username and password. (I checked, and they're the same as I use for a webmail login there).

Leaving it empty gets this error-message: > Unable to log in at server. Probably wrong configuration, username or password. (That about covers the possibilities then ...).

Hi, I installed the latest Thunderbird on OS X Monterey for a friend and am using an Imap email account. Sending and receiving emails is working correctly. The problem is viewing what is in the inbox, it shows a certain number in the inbox but not all of those messages are showing up, some are missing. I've played around with the settings but I didn't see anythng that could help me out. On my own computer this works correctly, when I see a number in the inbox, it does show all of those email messages. Not sure what is going on, maybe it's simple like a setting not done correctly, or I missed something. Anyway, any help would be appreciated.

Thanks

I use Thunderbird for my email. I have two computers and have donated on each on of them over the last few weeks. The Donate page appears when I am in my email and takes up the bottom half of the display. How do I get rid of this and stop it from coming back? Thanks for your help. Gary

I accidentally deleted a fairly large email, namely 3GB in the Thunderbird application, but when I checked in junk/trash the deleted email didn't appear. When I checked locally there was a file called Trash (no file format) with a size of around 3GB and in it there was an email which I deleted previously. How do I return the email back to the inbox?

I have Thunderbird v115.5.1 and i have no print option available and nowhere to configure a printer. When i hit the PRINT button, my only option is to Save To PDF. I have looked for a Tools option to set up a printer, but there are no options in my GUI

Thanks for the help.

Terry

After decades of using Thunderbird it has amassed contacts. Even for my own contact it saves a contact like "lynn@szetosolutions". incomplete email addresses, or associated with DMV...just for my own email it has saved 7 versions and or affiliations. I want to clean up and remove the excess, inaccurate email addresses that keep auto filling my emails and reduce the constant annoyance. Can someone help me? I'm so grateful for any help.

I am getting the Mozilla Thunderbird Email wants to access your Google Account all the time while using TBM, I have removed the gmail account and the pop up does not show, so I know it is for the email account just removed. I re-add the email address and enter the email address and password and let it find the config itself. Click Done, and get the Mozilla Thunderbird Email wants to access your Google Account again, then click Allow and get the Authentication failure while connecting to server imap.gmail.com. message in the bottom left of my desktop. How can i get gmail to work again please.

I can't receive emails at any address from those in Thunderbird. I have several addresses, some in Gmail but not all. And in each of them I get this message: The STAT command did not succeed. Error getting message number and sizes. Mail server pop.gmail.com responded: [AUTH] Invalid credentials. I am using version 115.5.2

Still waiting for help with my annoying thunderbird problem. Once you help me solve it, my donations will begin. The browser link in my incoming email stopped working about 3 months ago. I have to right click on the link, start my browser manually and paste the link. I've tried it with Firefox, Edge and Chrome (preferred) and none of them work.

Numerous users of Thunderbird have expressed their total dissatisfaction with the recent upgrade, especially the new font and layout in the email lists. Why has the Mozilla team ignored requests to return to the previous load to restore the font and list displays? Do you expect users to support your product when they totally do not like the new version?

Question about Thunderbird 115.4.1 and Gmail. In the "All Mail" folder... I delete messages - but only to see them still there the next day. I tried empty trash as well as compact folder and expunge - but I clearly am doing something wrong. Can anyone tell me what I am doing wrong and help me?! I also tried both moving to trash folder in different directory as well as "delete immediately" in Account settings.

As of the morning of Nov 16th, my Thunderbird has stopped getting emails for all of my accounts. The same for my wife's computer. Was there some sort of Windows update that locked things from connecting? It is not my email servers as they all work on my phone.

When I select "Get Messages" the blue bar in the lower right corner is up for a minute, goes away and no messages. It will let me send messages.

I also tried to completely uninstall Thunderbird, it indicated all information removed. Downloaded 115.4.3, installed, started and the exact same Thunderbird came up, complete with all of my emails. Obviously different definition of ALL.