use of Thunderbird with a Yahoo email account

We have been using Thunderbird with a Cox email account. Cox has just transferred all its customers to Yahoo. I want to use Thunderbird with Yahoo. How do I set that up? … (read more)

We have been using Thunderbird with a Cox email account. Cox has just transferred all its customers to Yahoo. I want to use Thunderbird with Yahoo. How do I set that up?

Asked by jauerbach855 2 weeks ago

Last reply by christ1 1 week ago

cox to yahoo instructions

With the moving of Cox emails to Yahoo would it be feasible for Thunderbird to put an instruction list(with screenshots) of how to get all our TB email accounts from Cox … (read more)

With the moving of Cox emails to Yahoo would it be feasible for Thunderbird to put an instruction list(with screenshots) of how to get all our TB email accounts from Cox to TB? Do we have to delete all our TB email accounts and re-enter them into TB under the new Yahoo or can we just change the server settings on the existing Cox settings? If just changing server settings what are the settings for the new yahoo? All my accounts are IMAP so if instructions could be made, maybe one for IMAP and one for POP for those who use either. Thank you

Asked by oldbob2 1 month ago

Last reply by PattiWagen 5 days ago

how do i delete 155 emails from the same sender, or 40 emails from another sender etc. thank you

How do i delete 155 emails from the same sender? Or 52 emails from the same sender? Or how do i delete multiple emails from the same sender, but they are not junk and … (read more)

How do i delete 155 emails from the same sender? Or 52 emails from the same sender? Or how do i delete multiple emails from the same sender, but they are not junk and i do not want to inhibit my receiving emails from the sender? Thank you

Asked by Bullish Bob Bagley 2 months ago

Last reply by david 2 months ago

Can't update my password on Thunderbird 115

Every year I am required to update my university's net id password. Normally T'bird responds asking for a password update. Not this year; I am just cut off. I followe… (read more)

Every year I am required to update my university's net id password. Normally T'bird responds asking for a password update. Not this year; I am just cut off.

I followed all instructions from the T-help site. But it is impossible to update the "saved password." "edit" is not allowed.

When T-bird did ask me to connect via Google, see the screen shot, the next screen locks with a 403 error message, also attached.

I would like to continue to use Tbird, but this is making it impossible. My university's IT people had me download the T-bird again, but the problem persists.

Please advise soon.

Asked by Jane Burbank 5 months ago

Last reply by photobob1 5 days ago

Can't export contact list

Running 115.5.0 and want to export my contact list to be able to use it in a spreadsheet. The export function in the Tools dropdown only allows for export of "accounts, m… (read more)

Running 115.5.0 and want to export my contact list to be able to use it in a spreadsheet. The export function in the Tools dropdown only allows for export of "accounts, messages, address books and settings to a ZIP file." What happened to the ability to export just the address book separately to a csv file? Please help. Thank you.

Asked by jmuenzfeld 5 months ago

Last reply by david 5 months ago

Can not get rid of DONATE page when in my email

I use Thunderbird for my email. I have two computers and have donated on each on of them over the last few weeks. The Donate page appears when I am in my email and takes … (read more)

I use Thunderbird for my email. I have two computers and have donated on each on of them over the last few weeks. The Donate page appears when I am in my email and takes up the bottom half of the display. How do I get rid of this and stop it from coming back? Thanks for your help. Gary

Asked by gkmyers 3 months ago

Last reply by david 3 months ago

remove threads

I may be missing something, but how can I remove threading completely from Thunderbird or how can I download an older version. I"ve searched for 102.15, but cannot find … (read more)

I may be missing something, but how can I remove threading completely from Thunderbird or how can I download an older version. I"ve searched for 102.15, but cannot find a way to download it. I really prefer NOT to use another email client. I've always used Thunderbird, but I cannot tolerate this threading thing and I can't seem to disable it.

Asked by Tim 3 months ago

Last reply by david 3 months ago

Links in email don't work, all suggested fixes have een tried

Is there a simple fix to enable links in emails? I've tried several suggested fixes but still the links don't work. Changing settings documentation is confusing for non-… (read more)

Is there a simple fix to enable links in emails? I've tried several suggested fixes but still the links don't work.

Changing settings documentation is confusing for non-developer types. Instructions are cumbersome and unclear.

Asked by Vinifera-0 3 months ago

Last reply by Matt 3 months ago

Setting up existing account on Yahoo Mail Servers

Cox Communications recently discontinued its e-mail services but provided a simple, direct transfer path to Yahoo Mail. The transfer retained the '@cox.net' referent in … (read more)

Cox Communications recently discontinued its e-mail services but provided a simple, direct transfer path to Yahoo Mail. The transfer retained the '@cox.net' referent in the e-mail address -- e.g., 'myusername@cox.net' -- to make the transition to Yahoo Mail seamless for all correspondence. The new Yahoo Mail username also now includes the '@cox.net' referent -- e.g., the former 'myusername' under Cox is now 'myusername@cox.net' under Yahoo. The transfer was successful, and e-mail send & receive functions for all of my old Cox accounts now work on the Yahoo Mail servers -- but ONLY in Yahoo's webmail.

in order to get Thunderbird to recognize my existing accounts under the new Yahoo regime, I went to 'Set Up Another Account > Email' and entered the required information, as illustrated in the attached screenshots. (See attachments 01 & 02.) The Set Up procedure initially found the old Cox server settings, apparently from Mozilla's archived data for the account. I Then performed a manual configuration, and, as indicated in the attached screenshots, the Set Up procedure also successfully found the new Yahoo Mail servers. Success, right?

Wrong! When I restarted Thunderbird, the new Yahoo Mail server settings were in place, but the username had not been updated -- it lacked the '@cox.net' suffix. After manually amending the username and again restarting, the new server settings and amended username were in place, but connection to the Yahoo servers failed repeatedly. (See attachment 03.) A second round of the 'Set Up Another Account > Email' procedure revealed that the archival Mozilla data had not been updated -- it still pointed to the old cox.net settings -- and a second manual configuration led to the same results as the first: Thunderbird failed to connect to my account on the Yahoo Mail servers.

I then looked for a way to completely remove the existing account from Thunderbird, and then to create a new account from scratch for the existing account on Yahoo Mail. I consulted Thunderbird online support advice [ref. 'Close My Account - https://support.mozilla.org/en-US/questions/1395523 ]:

"If you created a mail account in Thunderbird for a particular email address to download emails from server then you can easily remove it ( Menu icon > Account Settings -- Select name of account in Left Pane -- Click on 'Account Actions' -- Select :'Remove Account'. -- Restart Thunderbird. ),"

However, I could find no 'Remove Account' selection anywhere in the version of Thunderbird that I am using (ver. 115.9.0 - 64-bit)!

Please explain what I must do:

   1. to make an existing Thunderbird account originally set up for an old '@cox.net' address hosted on Cox servers now connect to a new '@cox.net' address hosted on Yahoo Mail servers; 

or, alternatively,

   2. to remove all traces of an existing Thunderbird account originally set up for an old '@cox.net' address once hosted on Cox servers, and then to set up a new Thunderbird account for the same '@cox.net' address now hosted on Yahoo Mail servers.

___________________

Asked by NotFromHere 3 days ago

Last reply by Matt 3 days ago

Cannot receive emails. Error Platform version 115.4.0 is not compatible with version 115.5.0

I tried to update Mozilla Thunderbird to 115.5.0. Now I can not receive emails on my computer. The message I received said, Error: Platform version 115.4.0 is not compati… (read more)

I tried to update Mozilla Thunderbird to 115.5.0. Now I can not receive emails on my computer. The message I received said, Error: Platform version 115.4.0 is not compatible with version 115.5.0. How do I "return" to 115.4.0 so I can have access to emails on my computer? I can receive emails on my cell phone. Thank you.

Asked by Jim 4 months ago

Last reply by Wayne Mery 4 months ago

Hacked Email

I have several Thunderbird email accounts. They have been hacked. Virtually all of my Sent box is gone. Is there a way to recover my Sent emails?

Asked by jcmprov 2 months ago

Last reply by razzoo2 4 days ago

RECOVER MY OLD THUNDERBIRD EMAIL ACCOUNT OVER 5 1/2 YEARS?

Hello and thank you for your help, I am trying to find my old Mozilla Thunderbird, e-mail account my older computer does not work, anymore, I have not used my Thunderbird… (read more)

Hello and thank you for your help, I am trying to find my old Mozilla Thunderbird, e-mail account my older computer does not work, anymore, I have not used my Thunderbird, e-mail account in over five years, because I am on a newer computer. And could not access my information on the older computer that does not work. I could really use all my information and EMAIL account for Thunderbird, because I have many years of information on all those emails, I can’t find my password, 0r email address for Thunderbird emails, because I have not used my Thunderbird account in over 5 years. My old computer does not work and Thunderbird Email is a great program. How could I get my old emails back? And working. If you could please give me more or less a time, and date, to wait for your response, so I can wait for someone to help me, and not lose that opportunity. It would be much appreciated, so I don’t miss contact with someone that can help me with this matter. I am in the East coast. And thank you for any concern in this matter please help.

Asked by orl pac 6 days ago

Last reply by david 2 days ago

Folders Repeatedly Corrupting - Any Solution Beyond Repairing?

Every few days, the index pane of some folder gets corrupted. Repair (right-click, Properties, Repair Folder) fixes it. Then a few days later this repeats, with a differe… (read more)

Every few days, the index pane of some folder gets corrupted. Repair (right-click, Properties, Repair Folder) fixes it. Then a few days later this repeats, with a different folder. I have three IMAP accounts and this occurs on more than one of them.

Any suggestion for finding and fixing the underlying problem?

Asked by Toolworker 5 days ago

Last reply by christ1 4 days ago

thunderbird email stopped working after upgrade and i cant uninstall

I want to uninstall thunderbird but i keep getting the reboot message saying the laptop needs to reboot after upgrade.It is also set as a default mail on sending any emai… (read more)

I want to uninstall thunderbird but i keep getting the reboot message saying the laptop needs to reboot after upgrade.It is also set as a default mail on sending any emails with attachments as PDF.Have tried rebooting laptop many times to no avail. Am not computer literate

Asked by sarah.ward 2 months ago

Last reply by david 2 months ago

SLOW TB Version 115

I sent a message a while back about slowness with 115, which I had to download because I had a crash. There were various suggestions, but no solutions to the excessive s… (read more)

I sent a message a while back about slowness with 115, which I had to download because I had a crash.

There were various suggestions, but no solutions to the excessive slowness with 115. This culminated to day in a long 'no reply' mail which suggested the issue might be the virus checker.....

I checked again the various messages about 115 - most were archived, only one month since they were posted!!

Is there an issue with 115?? I saw a thread which asked was I having issues with it, my answer is yes, is there nobody out there with a suggestion??

Asked by barrym 2 months ago

Last reply by Wayne Mery 2 months ago

I can't send or receive emails

I'm very confused. I've been using Thunderbird as my email server for a few years. Recently, I stopped receiving emails December 12, 2023. I sent in a problem according t… (read more)

I'm very confused. I've been using Thunderbird as my email server for a few years. Recently, I stopped receiving emails December 12, 2023. I sent in a problem according to the help page that I found. I believe Mozilla is now the server for Thunderbird? I don't even know if that is accurate (part of my confusion). I followed prompts and confirmed my email address, apparently I now have a user name. I still can't send or receive emails. Can you help. I need step-by-step instructions, please.

Asked by karen108 4 months ago

Last reply by captainnice 4 months ago