Thunderbird Support Forum

I always use Thunderbird online so no need for offline storage. When I installed Thunderbird, online storage was set on for all accounts. I've since turned this off, but would like to recover the disk space. What Windows folders can I delete? Thanks.

HI

Outh2 Saved Password entries is being removed automatically after few months in password manager. It is asking again to Re-Authenticate. After authentication, It is getting removed again after few months. Please help.

Hi Everyone. I'm sure that Thunderbird used to have the option to show conversations (received AND sent messages) in folders especially useful in the Inbox. However I can;t see a way to enable that in the current version. I know I can go to conversation view in the context memory but it seems crazy that is an option by context but can;t be set as a default for 'normal' viewing in folders - all I can set is to see half the conversation with the trail of received messages but not my replies intermixed with them so I see the whole conversation. Am I missing a setting somewhre? Thanks fo any help.

Currently notifications has the same app_id and the same window properties as the main one. It makes it impossible to assign any rules from my window manager to render notifications differently. For example, I'm using Sway and Arch, and I would love to show notification on the current desktop, but assign main thunderbird window to a particular desktop

I use comcast.net for my mail email, Gmail for my second, and I want to add both. THat is another topic I want addressed if it is possible to have tow simultaneous email accounts with the same Thunderbird email program, so I can switch back and forth when I need to.

My main concern is that when I go to add comcast email, it automatically forces me to sign in to the Xfinity website. I also have two-factor authentication where I click on the Xfinity app on my phone giving me permission to sign in.

It tries twice even after I click on the Xfinity app to give permission, but it fails. So, Thunderbird is pointless without me being able to successfully add my email client. What say you? And do not in any way point the finger at me, my devices, my phone or Comcast. Please get the solution, without being a narcissist, to fix my problem. I have all I can stand of this in the past. I appreciate it kindly, and thank you.

And I am not allowed to use any other form to sign in, even a text message because I use the Xfinity app. I am unable to change that, so get this fixed for me. I used Microsoft Outlook in the past with no issues with Xfinity and Gmail. See image screenshot on this post

Recently the email display has been changed and not by me. At present I cannot receive emails as previously. Also I wish to revert to the previous display of my emails if possible. I can access email via the email.telstra,com site but I wish to stay with Thunderbird. I also do not get emails to my mobile as before

Thunderbird. When I move an email it does not go to the new folder, it disappears. Ctrl-Z (in the same session, only) will bring the message back.

This is a serious and fundamental problem for an email reader. And there is no direct channel for getting help with such a fundamental problem.

The messages are not misfiled, they do indeed disappear. Thunderbird 115.11.1 (64-bit) on Windows 11 Pro 10.0.22631. OUTLOOK does not do this with the same mail accounts.

I have been successfully accessing my icloud account with thunderbird on Windows 10 for years and then on Tuesday (June 4th) it went weird. All I am left with is thunderbird's cached inbox e-mails. If I try to update the list of new e-mails, it just sits there with no errors reported. If I try to read some cached e-mails I can see the full text. (I am setup to always read plain text), but for some, I just get whitespace. I see "myname@icloud.com connected to imap.mail.me.com..." on the status line for most folders, but some just clear that status message.

Roy

Hi, I opened my email this morning and all was fine. Then I checked spam etc, and went back and my inbox is completely empty. I'm not tech savvy, so I have no idea how to fix this. Could anyone help please?

I cannot log in to Thunderbird since my computer was hacked but is now fixed. Email working using Zimbra thru my internet provider. Program opens fine but will not connect to my internet provider as I do not have password that works. Very valuable to me to get up and working again. Help very much appreciated! Terry

All contacts - email addresses- have disappeared - perhaps the compact request I received a day or 2 ago could have caused this??? Jerry Erickson jerry.erickson@midstatesd.net

I think that I need to completely uninstall TB Something went wrong on one of my computers, and it couldn't connect to the server. It works on my other computer.

I decided to uninstall TB that had the problem. I did that, but when I reinstalled it, it had all of the same settings and problems. I used RevoUnstaller. because it said When I reinstalled it, all of the stuff and the problem were back.

What is the best way to fix this?

I used to use Thunderbird exclusively, but GoDaddy dumped my three main mailboxes into Exchange Server; even with Owl, Tbird could only be used for one of them, so I was forced into Outlook for those accounts. But I kept Thunderbird to use with the non-GoDaddy mailboxes. However. I did not remove the GoDaddy accounts from Thunderbird, as I was busy. Now, when I click the Thunderbird icon on my taskbar, Outlook comes up instead. Ditto when I enter Thunderbird on the start menu! It's not even my normal Outlook, which has my main three mailboxes. but an Outlook that shows only the least-used of the three. How do I get Thunderbird back? And when I do, how do I delete those three mailboxes from it?

I can't do batch delete or move from the Inbox. It will only do one file at a time, despite the fact that several are highlighted.

It is also repeatedly trying to download a few thousand files to the Inbox. It gets to the number of files, then hangs, then starts to do it again (except each time it's fewer files to download). I don't know if the two problems are related.

TWO issues: 1. TB use to display emails in the INBOX immediately. Now I have to click another folder then go back to Inbox for the emails to be visible.

2. Emails with the red flame are junk emails. I think those use to automatically go to the Junk folder but now they're showing up in my Inbox and I have to manually send them to Junk folder. Am I wrong on this or has something changed?

Today I started seeing a new symbol to the left of the Subject line in the Inbox on one of my accounts. I have not seen this before and cannot find an explanation for it. I could find nothing when reviewing changes and new features.

I have attached a screen shot below.