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Using Aurora for android with a brand new Asus TF300T - have setup sync on my home PC and my Tablet, and the only sync my tablet's been able to do is one from

a number of years ago - is there any way to force a manual sync of Aurora to my desktop firefox? I have manually synced the desktop but can see no way to manually do it. … (read more)

a number of years ago - is there any way to force a manual sync of Aurora to my desktop firefox? I have manually synced the desktop but can see no way to manually do it.

Asked by tithin 8 years ago

Last reply by tithin 8 years ago

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  • Archived

Firefox sync on mobile does not work.

I have two PCs with sync configured and one android device. I can see that there is no problem with synchronizing data between PCs, but I cannot see my data on android de… (read more)

I have two PCs with sync configured and one android device. I can see that there is no problem with synchronizing data between PCs, but I cannot see my data on android device.

I have on both PCs ff 30 and new sync configured (I upgraded from old sync). I also tried to delete my old sync account, create a new one with same email and then configure.

I also signed up on android device to my sync account. The problem is that I cannot choose data which should be synced (positions are grey - disabled). And I don't see data from pc on android. On PC I syncrhonize bookmarks, passwords, and settings. On Android I want to syncrhonize passwords and bookmarks. What should I do to make this work?

Regards,

Szymon Musioł

Asked by szaman 6 years ago

Answered by szaman 6 years ago

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  • Archived

Firefox sync won't let me login on android

I have a working sync account on my desktop but on android it won't accept my credentials (double-checked!) saying "incorrect password". What can I do to make it working?… (read more)

I have a working sync account on my desktop but on android it won't accept my credentials (double-checked!) saying "incorrect password". What can I do to make it working? Best tt

Asked by Taranur 4 years ago

Answered by Fahim 4 years ago

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  • Archived

When I try to "add a device" on my sync account, the "add a device" screeen does not pop up, all that comes up is a firefox help page

I'm trying to add a second device to my sync account, but when I click on the "add a device" link, the "add a device" screen does not pop up. What comes up is a firefox h… (read more)

I'm trying to add a second device to my sync account, but when I click on the "add a device" link, the "add a device" screen does not pop up. What comes up is a firefox help page telling me how to add a device. Any advice?

Asked by spedkim 9 years ago

Answered by Ibai 9 years ago

  • Archived

Firefox for Android (version 57.0.1) doesn't sync passwords

Hello Firefox Team, After installing of Firefox for Android (55.0.2) on a fresh unused smartphone (Xiaomi Redmi 4x, Android 6.0.1), it is not possible to sync passwords. … (read more)

Hello Firefox Team, After installing of Firefox for Android (55.0.2) on a fresh unused smartphone (Xiaomi Redmi 4x, Android 6.0.1), it is not possible to sync passwords. Everything other is synced, tabs, history, bookmarks, but logins not. There are no logins on about:logins page. I tried to sync it with master password and without it, no luck. Tried to delete Firefox Sync account, make new account, install the fresh app and sync again, the same problem. I also tried to sync the account from android settings menu, it doesn't help as well. Could you please help me, what am I doing wrong? How to solve this problem? Thank you! Evgeniy

UPD1: updated to version 56.0 - issue persists

UPD2: updated to version 57.0 - issue persists

UPD3: updated to version 57.0.1 - issue persists

Asked by Zakutin 3 years ago

Last reply by Zakutin 2 years ago

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Sync on Android prompts 'Unknown account'

Just re-installed Firefox on a tablet running Android. Went to sync Firefox. At the sign in page on the Android (Galaxy Tab 3 with Jelly Bean) device, entering my detail… (read more)

Just re-installed Firefox on a tablet running Android. Went to sync Firefox. At the sign in page on the Android (Galaxy Tab 3 with Jelly Bean) device, entering my details prompts an 'Unknown account' error. I went back to my PC and saw that the details are indeed exactly correct. I checked them on the PC and the password is right too. But getting sync started on the Android has so far proved impossible.

Any suggestions appreciated.

Asked by sra97 6 years ago

Last reply by keithostertag 6 years ago

  • Archived

Cannot confirm Firefox is installed on my phone

So I installed Firefox on my computer and I am trying to finish setting up my Firefox account. It keeps asking me to link my phone number and to install Firefox on it, so… (read more)

So I installed Firefox on my computer and I am trying to finish setting up my Firefox account. It keeps asking me to link my phone number and to install Firefox on it, so I did by going onto Google Play Store and installing the browser. Even though I logged onto my Firefox account via my phone, Firefox on my computer still asks me to set it up on my phone. Because of this, I can't finish registering my account.

Even clicking the link that was sent via SMS doesn't work; it opens in Firefox but nothing happens on the other end.

I tried refreshing the awaiting confirmation page, it just brings me back to the page shown in the first image.

I closed Firefox, re-opened it, signed out of my account, and signed back in again. It keeps asking me for a phone number.

I tried all the steps in this article, and it doesn't work either: https://support.mozilla.org/en-US/kb/im-having-problems-confirming-my-firefox-account

Here are the screenshots of the pages (uploading them via the form doesn't work)

https://postimg.cc/N5MYVGqM https://postimg.cc/Th14vKwZ

Asked by 6kJwczWgmhHb 1 year ago

Last reply by cor-el 1 year ago

  • Solved

sync doesn't work anymore

I'm really upset! The new v79 has half the features and sync wasn't running: always shows "last sync on 1970" and didn't let me select what to sync. I cleared the cache, … (read more)

I'm really upset! The new v79 has half the features and sync wasn't running: always shows "last sync on 1970" and didn't let me select what to sync. I cleared the cache, not solved... I cleared all my data, reconfigured, but still no sync! So I removed the app and manually installed the old one. Guess what? It still doesn't sync!!! Now I'm left with the Firefox I know and love but I can't use it because I have NO credentials and no bookmarks... I would like to kick someone...

Asked by Giangi 2 months ago

Answered by Seburo 2 months ago

  • Archived

FF sync stops gmail and wordsmith sync & notifications on HTC sensation

When going through FFv12 options on the PC laptop last week I set up the pair a device and sync feature with my android phone. I expected or hoped to get my bookmarks tab… (read more)

When going through FFv12 options on the PC laptop last week I set up the pair a device and sync feature with my android phone. I expected or hoped to get my bookmarks tabs synced to the phone but it didn't happen. The FF app is not a patch on the Dolphin browser which I have learned to drive and like very much so I just put FF on the back burner as something to work on.

I noticed on the weekend away that my notifications for Wordsmith (much better than WWF) weren't happening and this morning found my emails were not syncing. Normally I can have the gmail app up on the phone and watch it echo deletions etc. done on the computer.

After going through all the sync settings on the phone I had to think so what's changed since it did work. The FF app of course. So I deleted, rebooted and it's all syncing properly again.

I'm using an HTC sensation. If anyone else could comment on the FF app causing a sync conflict on their phone I'd love to hear about it.

Geoff.

Asked by dubbles 8 years ago

Last reply by mluna 8 years ago

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Mobile sync not accepting account password while synced desktops are fine.

Trying to sync my firefox account on my android phone. Phone initially accepts setup but later produces an error stating password is wrong and must reenter. Upon reentr… (read more)

Trying to sync my firefox account on my android phone. Phone initially accepts setup but later produces an error stating password is wrong and must reenter. Upon reentry, error reappears. Password was verified on other synced systems.

Asked by Cbaldwin 8 years ago

Last reply by ajtg 7 years ago

  • Archived

Sync does not not sync any data to Android device

I have moved to Firefox from Chrome and have setup sync on my desktop and laptop machines (running a variety of Linux & WIndows) and these work and sync fine between … (read more)

I have moved to Firefox from Chrome and have setup sync on my desktop and laptop machines (running a variety of Linux & WIndows) and these work and sync fine between each other. However no I am trying to set up sync on Firefox for Android, the sync will set up fine but not a single thing is synced. Nothing. I have re-installed firefox multiple times but no luck still. Sync is by far the most important feature for me and I need it to just work.

Asked by kemra102 7 years ago

Last reply by kobe 7 years ago

  • Archived

Cannot access my.yahoo.com

Recently my.yahoo.com changed. I can access it on my android browser, but not on FF. FF keeps saying the site is trying to redirect in a way that will never end (or simil… (read more)

Recently my.yahoo.com changed. I can access it on my android browser, but not on FF. FF keeps saying the site is trying to redirect in a way that will never end (or similar). Any idea what to do?

Thanks Mitch

Asked by makman 6 years ago

Last reply by kbrosnan 6 years ago

  • Archived

How could I transfer my Chinese account information to the USA's account

I have lots of important information and bookmarks in my Chinese account, but when arriving USA, I find that I have no access to them. How could I transfer them to the US… (read more)

I have lots of important information and bookmarks in my Chinese account, but when arriving USA, I find that I have no access to them. How could I transfer them to the USA's account. I really need them.

Asked by plus 4 years ago

Last reply by Seburo 4 years ago

  • Archived

Firefox android sync problem. last syncronised: never

So I'm trying to sync the bookmarks and it is failing every time. I've tried uninstalling the andoird app multiple times but same problem. Look at the photo. I've also en… (read more)

So I'm trying to sync the bookmarks and it is failing every time. I've tried uninstalling the andoird app multiple times but same problem. Look at the photo. I've also enabled sync from android settings > firefox. Device is samsung galaxy s6

Asked by meanceslinger 4 years ago

Last reply by ujh 4 years ago

  • Solved
  • Archived

I am unable to access my sync key from firefox on my xoom, can you send me the key?

I am unable to sync my firefox bookmarks to my moto bionic, I setup sync to my xoom and am unable to retrieve the sync key from firefox on xoom. There is no option to man… (read more)

I am unable to sync my firefox bookmarks to my moto bionic, I setup sync to my xoom and am unable to retrieve the sync key from firefox on xoom. There is no option to manage my account in the sync prefs.

Asked by picklew 9 years ago

Answered by Matt Brubeck 9 years ago