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mobile desk top view auto resets after switching tabs!

Hello! For the past many months (possibly a year), the mobile to desk top view setting never stays ON as default. If I leave my email page (while in desk top view), go … (read more)

Hello!

For the past many months (possibly a year), the mobile to desk top view setting never stays ON as default. If I leave my email page (while in desk top view), go to another tab & come back even 2 mins later, my email's right back to the mobile view again! I've even tried to switch the setting (in the menu) back to mobile view to reset it, but it just won't reset. The desk top view icon stays turned on & won't turn off, however, the site stays in mobile view. The only way I can reset this & turn the desk top view back on, is to close out my email & reopen it, then tap the setting back on again (& just don't leave the tab)! I have searched "high n low, everywhere" for help on this issue for a long time, however, not even on the FF site, can I find ANY article what so ever about this setting! And yes I "have" cleaned out cache, uninstalled, reinstalled etc... I do believe I have sent in a few support requests in the past (don't recall where or how lol), but never get a reply. I also remember being directed to the "submit a bug report" page but, haha, yeah, I have no idea how to do that, it all looks very foreign to me lol! Is there any way for this to be fixed in an update, or even on my end? Are any others having this issue...?

I would greatly & sincerely appreciate any help if possible?! I've been using FF for "many" years & really don't wish to change!

Thank you so much! Sharon

Asked by Sharon 1 day ago