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Videos stutter

Hi, I have a problem with my firefox app. Everytime I play or skip a port of a video, it plays stuttering and return normal only If I rewind some second (if I pause it no… (read more)

Hi, I have a problem with my firefox app. Everytime I play or skip a port of a video, it plays stuttering and return normal only If I rewind some second (if I pause it nothing change). Anyone knows why? Is there some way to solve this problem? I have deleted every data, cookies etc, every add-on and reinstalled the app but nothing changed. I also formatted every setting of my device but same result. Oh, also, this problem don't happen with other apps like gallery or chrome video (I hope bitrate doesn't cause problems).) .

Asked by marianiiccolo 3 weeks ago

Last reply by Axel 1 day ago

full screen video

Hi running latest firefox for Android on Pixel6a. Whenever I full screen a video, it minimizes Firefox and I'm back at my phone's home screen. After this happens I'll reo… (read more)

Hi running latest firefox for Android on Pixel6a. Whenever I full screen a video, it minimizes Firefox and I'm back at my phone's home screen. After this happens I'll reopen Firefox and full screen the video it will work properly.

Asked by Kay Cee 2 weeks ago

Last reply by welchia 2 weeks ago

collections tab on the home tab

My Firefox doesn't have the collections section on the home tab anymore. I reinstalled after I uninstalling to try and get drm files to run on it again. I don't know wher… (read more)

My Firefox doesn't have the collections section on the home tab anymore. I reinstalled after I uninstalling to try and get drm files to run on it again. I don't know where it went or how to put it back. I've looked at every setting I could. How do I get it back so I can access my collections again

Asked by JohnnySpades 3 weeks ago

Last reply by TyDraniu 2 weeks ago

Youtube videos dropping 2/3 of frames.

When playing a video on YouTube the video is choppy and drops around 2/3 of the frames. This happens on every video that I click on. I have found that if I double tap to… (read more)

When playing a video on YouTube the video is choppy and drops around 2/3 of the frames. This happens on every video that I click on.

I have found that if I double tap to jump back 10 seconds in the video it will no longer drop frames and play smoothly, but if I change the playback resolution it returns to being choppy until jumping in the video again.

I am currently running the latest stable download from the play store, and my phone is a OnePlus 8t.

Asked by pblock4 1 month ago

Last reply by Piotr Chmielowski 3 weeks ago

Firefox on the new samsung galaxy S24

I got the new samsung galaxy S24 with android, and when i'm using mozilla firefox the screen is flashes in dark, or stay black, i had to switch to google chrome. I hope y… (read more)

I got the new samsung galaxy S24 with android, and when i'm using mozilla firefox the screen is flashes in dark, or stay black, i had to switch to google chrome. I hope you'll fix it. Kind regards

Asked by docflorian1 3 weeks ago

Last reply by TyDraniu 3 weeks ago

galaxy S24 screen flickering on Firefox

On my S24 when I use Firefox the screen starts flickering and it's impossible to navigate. Only fix is to restart the phone. Online there are lot of users of the S24 seri… (read more)

On my S24 when I use Firefox the screen starts flickering and it's impossible to navigate. Only fix is to restart the phone. Online there are lot of users of the S24 series that complaints about this issue. Can you please provide a fix? Or I will have to find an alternative for Firefox

Asked by vincidomenico 1 month ago

Last reply by TyDraniu 1 month ago

Mozilla issue on S24+

Hello Mozilla team. I need your help with the following: I recently upgraded my device and I got Samsung S24+. Unfortunately Mozilla is not working properly. Whenever I … (read more)

Hello Mozilla team.

I need your help with the following: I recently upgraded my device and I got Samsung S24+. Unfortunately Mozilla is not working properly. Whenever I open a new tab or open a link via my email account it is flashing constantly without being able to browse as usual.

Any help? (I have already unistalled / reinstalled the app.

Look forward to hearing from you

Kind regards

Serafeim

Asked by serafeim.antonakis 1 month ago

Last reply by Paul 1 month ago

Firefox crashes on Samsung s24

Hi support team, I was using Mozilla Firefox on my Samsung Galaxy s20+ without any issues. I have transferred all data from my old one to new one, Samsung Galaxy S24 aft… (read more)

Hi support team,

I was using Mozilla Firefox on my Samsung Galaxy s20+ without any issues. I have transferred all data from my old one to new one, Samsung Galaxy S24 after this migration Mozilla Firefox crashes, when I was forwarded from an app.

Standard browser: Mozilla Firefox I have already reinstalled the Mozilla. This action works properly with other browsers.

Kind regards Mustafa

Asked by mduran29 1 month ago

Last reply by Paul 1 month ago

Pull to Refresh is overly sensitive

The "pull to refresh" is overly sensitive. It triggers almost as soon as I touch the screen to scroll, it usually occurs when I attempt to scroll right after a page loads… (read more)

The "pull to refresh" is overly sensitive. It triggers almost as soon as I touch the screen to scroll, it usually occurs when I attempt to scroll right after a page loads.

Asked by ellisker 1 month ago

Last reply by TyDraniu 1 month ago

Firefox Android keyboard disappears

The keyboard when using Firefox Android on my Galaxy S24+ suddenly disappears then starts opening and closing and eventually I'm left with the a blank space where the key… (read more)

The keyboard when using Firefox Android on my Galaxy S24+ suddenly disappears then starts opening and closing and eventually I'm left with the a blank space where the keyboard sits but I can type on the blank area and the keyboard responds with characters. Eventually I have to repeatedly close Firefox Android to get it to operate correctly. Clearing the keyboard app (Samsung) seems to help.

Asked by iamliving 1 month ago

Last reply by Paul 1 month ago

Paste option disappears almost immediately

Surely I'm not the only one, when I try to paste in to a field in firefox 122.01 stock android 13, the paste buttons disappears almost immediately after you long press on… (read more)

Surely I'm not the only one, when I try to paste in to a field in firefox 122.01 stock android 13, the paste buttons disappears almost immediately after you long press on a text field. Maybe 1 time in 3 it works ok.

Also, does anyone else have an issue with accessing facebook in firefox? Most times you try to type in a text box, it appears under the on-screen keyboard.

Asked by Andrew McCandless 1 month ago

Last reply by welchia 1 month ago

reading mode is not working on Android Firefox version 120

Every time I try to read a news article, I am met with an error that says cannot load a content and reading mode does not work. Please fix this error because this is the … (read more)

Every time I try to read a news article, I am met with an error that says cannot load a content and reading mode does not work. Please fix this error because this is the only reason why I use Firefox.

Asked by I like chocolate 1 month ago

Last reply by TyDraniu 1 month ago

Keeps Freezing

For awhile now since I last updated the android app it's started freezing after awhile when I try to open a new tab or type in the address bar. Sometimes it looks like it… (read more)

For awhile now since I last updated the android app it's started freezing after awhile when I try to open a new tab or type in the address bar. Sometimes it looks like it's opening a new tab but it's just a duplicate of a different tab then it freezes. Restarting the app makes it work again but it won't remember the last thing I was doing and the history shows up entirely blank. Even closing the app before it freezes it won't remember what I just had open

Asked by samakiroden 3 months ago

Last reply by V. M. 1 month ago

Javascript

I cant connect to my Mozilla Services ,,,i can't enable my Javascript for Firefox and I'm a novies and don't know anything so I've pressings any links i just my situation… (read more)

I cant connect to my Mozilla Services ,,,i can't enable my Javascript for Firefox and I'm a novies and don't know anything so I've pressings any links i just my situation worst, ,,,,all the information the report about bug other things from Github /Mozilla I didn't understand it all but it's getting worst

Asked by JD 1 month ago

Last reply by Paul 1 month ago