Showing questions tagged: Show all questions
  • Solved
  • Archived

Have a Samsung Tab A and Galaxy S8 and I don't have the option to turn on "Recommended by Pocket", which works just fine on my PC. Samsung says it's not them!

I like Recommended by Pocket! Have tried on and off to access it on my Samsung Galaxy S 8. Just bought a Samsung Tab A 8". Can't access the option to turn it on there eit… (read more)

I like Recommended by Pocket! Have tried on and off to access it on my Samsung Galaxy S 8. Just bought a Samsung Tab A 8". Can't access the option to turn it on there either. Thought it was because it was a mobile browser, but the button under Top Sites is there on a non-Samsung phone. Long chat with Samsung this AM. They say they are NOT blocking this option and to contact Firefox. Tab is model SM-T290 running Android version 9, Wifi only. Firefox is version 68.2.0. Phone is Galaxy S 8 SM-G950W running Android version 9. Firefox version 68.2.0. Anyone have any ideas.

Asked by kate.kd.martin 1 year ago

Answered by kbrosnan 1 year ago

  • Solved
  • Archived

Accounts page not loading

Steps to reproduce: On my Nexus 5P, running Android 8.1.0, Firefox for Android 68.2.0 (latest), No Add-ons, if I try to navigate to https://accounts.firefox.com or using … (read more)

Steps to reproduce:

On my Nexus 5P, running Android 8.1.0, Firefox for Android 68.2.0 (latest), No Add-ons, if I try to navigate to https://accounts.firefox.com or using the Settings->Sign In menu, the pages do NOT load.

Actual results:

Navigating to https://accounts.firefox.com gives me a HTTP 500 Internal Server Error. Navigating to the Settings menu, and then clicking on "Sign In" takes me to about:accounts?action=signin&entrypoint=preferences, which never loads.

Expected results:

I should see a page with a username and password field so I can sign in.

Asked by slothmaster91 1 year ago

Answered by slothmaster91 1 year ago

  • Solved
  • Archived

Sync does not work android 10

On a newly setup Pixel 4 I installed Firefox for Android and connected it successfully to my Firefox account using my password, then my authenticator app (I had to switch… (read more)

On a newly setup Pixel 4 I installed Firefox for Android and connected it successfully to my Firefox account using my password, then my authenticator app (I had to switch from firefox to the authenticator then back to firefox) since I use 2FA. Then it gets stuck at a stage where it is not synchronized, and when I click on Sync now, it briefly says Syncing, then reverts back to the previous state where sync has never worked.

I've blacked out my name and email.

I tried disconnecting / reconnecting. Nothing changes. And by the way, Firefox Lockwise never ends syncing on the same phone, I'll open another ticket though.

Asked by Timothée 1 year ago

Answered by Timothée 1 year ago