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  • Archived

Data usage

HELP! My mobile data usage spiked as of June 20th and has continued at unprecedented levels almost every day since. My historic daily usage for the past many years has … (read more)

HELP! My mobile data usage spiked as of June 20th and has continued at unprecedented levels almost every day since. My historic daily usage for the past many years has been around 4 MB and is now 95MB. and busting through my 2GB/month limit. This is ALL due to Firefox! What happened? Something strange happened on June 19th, when my mobile date usage recorded three separate usage figures instead of the single usage figure for all days previously. June 19th showed 2 usage figures and June 30th showed 3.

Asked by 199XEN 9 months ago

Last reply by Paul 9 months ago

  • Archived

Firefox treating all links as external

I use Better Open With on Android to have a choice of browser when opening links from apps. This has never affected how Firefox operates until the recent update. Now, FF… (read more)

I use Better Open With on Android to have a choice of browser when opening links from apps. This has never affected how Firefox operates until the recent update.

Now, FF handles all links in any page as external and asks if I want to leave FF (and present the Better Open With options).

This behavior is not seen in any other browsers I have installed (FF Focus, Chrome, Kiwi, Opera). These browsers handle links on open pages correctly and open internally while also recognizing apps that are installed (Home Depot, etc).

Please fix Firefox to use itself for internally opened links!

Asked by wesharden.737 9 months ago

Last reply by wesharden.737 9 months ago

  • Archived

Homepage Themes Secret Menu

Idk if this it's common knowledge or not, but I couldn't find anything anywhere about this! I accidentally opened a menu that let me change the background of my homepage … (read more)

Idk if this it's common knowledge or not, but I couldn't find anything anywhere about this! I accidentally opened a menu that let me change the background of my homepage on Firefox Nightly (Android)

I was just tapping around and a drawer poped up with a bunch of options including some limited edition ones at the bottom

I didn't think to screenshot the drawer but I did pick one I liked the looks of from the preview. I'll include a screenshot of the default homepage grey and the purple gradient I got through the theme drawer

The only other thing I remember is something about "add a splash of color" (it was spelt the American way specifically I remember)

Does anyone know how I can get this menu back? I want to try the different themes and theme my main Firefox app too

Asked by VioletStorm 10 months ago

Last reply by TyDraniu 10 months ago

  • Archived

"Read more" and other simple scripts broken with dark reader

I was told to post this here so someone could look into it. I use the Dark Reader Addon, which seems to be the only dark mode add-on for Firefox, but lately it is causing… (read more)

I was told to post this here so someone could look into it. I use the Dark Reader Addon, which seems to be the only dark mode add-on for Firefox, but lately it is causing issues with simple scripts on websites, namely the "read more" button on pretty much every news article. The button is just completely unresponsive unless I disable Dark Reader. Very frustrating as bright white backgrounds strain the eyes and dark mode really helps.

I posted a review directly on the Dark Reader Addon page as well.

I'm using a Samsung Galaxy S22 running Android 13.

It would be nice if dark mode capabilities were standardized and built into the app/websites instead of needing special workarounds like add-ons.

Asked by ajcantrell 9 months ago

Last reply by Medhasree Suram 8 months ago

  • Archived

long press to download video doesn't work any longer

I used to be able to long press on a video and then get a pop-up menu with the option to save the video. With the most recent versions that doesn't work anymore. It worke… (read more)

I used to be able to long press on a video and then get a pop-up menu with the option to save the video. With the most recent versions that doesn't work anymore. It worked fine inversion 115. Please bring that back!

Asked by hm 8 months ago

Last reply by hm 8 months ago

  • Archived

how to stop mobile app refreshing in background

Is there any way from stopping firefox mobile from refreshing itself whenever I go to different app to respond someone's message or copy some info? I had turned off/on … (read more)

Is there any way from stopping firefox mobile from refreshing itself whenever I go to different app to respond someone's message or copy some info?

I had turned off/on any settings regarding battery usage for this app and it didn't help. I use redmi note 12 and I had same problem on my previous phone redmi 8. I also use Firefox app on iPad air 4 and don't have such problems.

It's literally the only thing that bugs me regarding Firefox, I have no other complaints just this foreced refresh.

Asked by kinocharlley 9 months ago

Last reply by techguy150 9 months ago

  • Archived

why can't open new tab..

I have not been about to open new tabs for a while I guess this is due to upgrade I never realized this until I downloaded Firefox on my chromebook. Is anything that can … (read more)

I have not been about to open new tabs for a while I guess this is due to upgrade I never realized this until I downloaded Firefox on my chromebook. Is anything that can be done or are we just out of luck now when using Firefox also what happen to the search bar is that gone forever as well. I really liked firefoxbut looks like have to find omitting else that wil work for my needs. Finally, is the menu bar gone as well. Please advise and answer all questions ty

Michelle

Asked by appnsoftwarepc 9 months ago

Last reply by Paul 9 months ago

  • Archived

always open in desktop mode

I have an android tablet, which I use for browsing the internet but firefox always open the websites in mobile pages which is not useful and gives very bad experience I… (read more)

I have an android tablet, which I use for browsing the internet but firefox always open the websites in mobile pages which is not useful and gives very bad experience

I hope that you can help me to make it always open in desktop mode

Thanks

Asked by 3shaqA6air 9 months ago

Last reply by Paul 9 months ago

  • Archived

Fast Access to Password

I use the Firefox password manager build into the Web browser app on android. Sometimes the autofill doesn't work on some apps/webservices so I need to manually copy the… (read more)

I use the Firefox password manager build into the Web browser app on android.

Sometimes the autofill doesn't work on some apps/webservices so I need to manually copy the password across.

Since you stopped supporting lockwise, this is a massive pain, I need to click through many menus, and once I change screen the vault locks again meaning it's very cumbersome to copy a username and password.

Is there a shortcut to access the password vault directly? Is it possible to add a widget that launches straight into the vault in the browser?

Asked by Josh Warren 9 months ago

Last reply by Paul 8 months ago

  • Archived

'OPEN IN APP' option is missing

The 'Open in App' button is missing in the overflow button. I'm using Firefox beta for testers on Android. Version 115.0b3 I've attached here a screenshot of the overfl… (read more)

The 'Open in App' button is missing in the overflow button.

I'm using Firefox beta for testers on Android. Version 115.0b3

I've attached here a screenshot of the overflow button while browsing YouTube.com on Firefox browser.

Asked by sak06786 10 months ago

Last reply by Paul 10 months ago

  • Archived

Latest Firefox Nightly version 116.0a1 not working on Android 12

I installed the latest Nightly version 116.0a1 today (June 12), and it won't open. The only error message that shows is one asking to clear the browser's history in order… (read more)

I installed the latest Nightly version 116.0a1 today (June 12), and it won't open. The only error message that shows is one asking to clear the browser's history in order to open it. I haven't done that yet. Clearing the cache and restarting the app does not solve the problem.

This is happening on a OnePlus 7T using Android 12 (T-Mobile version).

Asked by guatiao 10 months ago

Last reply by Paul 10 months ago

  • Archived

open in app option not visible

There used to be an optio open in app option under 3 dot menu right hand corner but after updating to latest version it has gone. I need that option badly. Please help g… (read more)

There used to be an optio open in app option under 3 dot menu right hand corner but after updating to latest version it has gone.

I need that option badly. Please help getting that back I don't want to clear data or uninstall as it will completely ruin many settings logins layout ETC it will be chaos for me

Also please share Firefox customer support mail Id so I xan directly take it upto them.

Asked by sudeep2603 9 months ago

Last reply by Medhasree Suram 8 months ago

  • Archived

Upload impossible

I cannot upload any file, neither images nor documents. After selecting a file for upload the download/upload speed is reduced to less than 1KB/s and that's it. I still c… (read more)

I cannot upload any file, neither images nor documents. After selecting a file for upload the download/upload speed is reduced to less than 1KB/s and that's it. I still can send emails with huge attachments without any problem.

Asked by p_lemke 9 months ago

Last reply by Paul 8 months ago

  • Archived

blank spots on specific web pages

When I'm on any page on a particular website, in this case archiveofourown.org, there are patches of text on the page that do not show up unless highlighted. This problem… (read more)

When I'm on any page on a particular website, in this case archiveofourown.org, there are patches of text on the page that do not show up unless highlighted. This problem has recently gotten worse, with more and larger blank spots and even sometimes the text not even showing up when highlighted. I've tried refreshing the page, restarting the browser, switching to the desktop site (same problem there), uninstalling and reinstalling the browser app, and restarting my phone, none of which has had any effect. I haven't had this problem on any other site so far, and I have no problems with the same site using Firefox on my laptop.

Edited to add: I've now also had this problem on THIS site.

Asked by Calico Jack 9 months ago

Last reply by Paul 9 months ago