Showing questions tagged: Show all questions
  • Solved
  • Archived

Mp4 video not showing up on downloads and not even the file is opening

So I was downloading a video from a website and when I download it it says "Mp4 (1)/(2)/(3)..."in the notification but when the download finishes I can't find the file in… (read more)

So I was downloading a video from a website and when I download it it says "Mp4 (1)/(2)/(3)..."in the notification but when the download finishes I can't find the file in the "downloads"section and when I find the file in the file manager it shows the file but when I click to open it it plays for a second or two then closes automatically

It's not the website's or the files fault since I can download the same file on chrome

Since the new Chrome changes I have tried to switch from Chrome to Firefox but this download problem is the only thing that's bugging me and keeping me from using Firefox as my default browser

Please if anyone has a solution to my problem, it is greatly appreciated

Asked by Shravan 1 year ago

Answered by Paul 1 year ago

  • Archived

Is the latest firefox android update authentic

On android playstore, I am getting a message that a firefox update is available. But there is no description about the update. How to find out authenticity of an android … (read more)

On android playstore, I am getting a message that a firefox update is available. But there is no description about the update. How to find out authenticity of an android app firefox update and its version and reason for the release.

Asked by gsinghitr2018 10 months ago

Last reply by Paul 10 months ago

  • Solved
  • Archived

How to download (not view) a pdf-file ?

Android 13 / Firefox 111.1.0 Since a short while it seems that Firefox for Android opens pdf-files directly in the browser instead of offering the download option (as it… (read more)

Android 13 / Firefox 111.1.0

Since a short while it seems that Firefox for Android opens pdf-files directly in the browser instead of offering the download option (as it used to be). My Samsung Tab6 Light shows the pdf in compressed fonts, thus it is mostly unreadable. How can I download the pdf instead of viewing it? Or: How can I download the pdf to save it on my device? If I tap the opened pdf a function 'Share' is offered, but then when I try to share via Email nothing is shared!??

Thank you kindly for any support in this. Ueli (Switzerland)

Asked by UeliF 1 year ago

Answered by Paul 1 year ago

  • Archived

What happens to the app settings and the sign ins on websites if the Beta version of Firefox for Android is installed alongside the stable release version on an Android smartphone?

Hello, I already have the stable release of Firefox for Android installed on my Samsung Galaxy A50 smartphone. What exactly will happen if Firefox Beta for Android is ins… (read more)

Hello, I already have the stable release of Firefox for Android installed on my Samsung Galaxy A50 smartphone. What exactly will happen if Firefox Beta for Android is installed alongside the stable release of Firefox for Android? Will there be new app settings for the Beta version on the phone or are the stable release and the Beta app settings combined? I am signed into YouTube in the stable release Firefox for Android version. Once the Beta version is installed, do I have to sign out of the stable release version and sign into YouTube on the Beta version? The stable release version of Firefox for Android has unresolved issues, especially regarding YouTube, that the Beta version configurations may be able fix. Please let me know the answers to these questions and any other concerns I should know about before I install the Beta version of Firefox for Android alongside the stable release version. Thank you.

Asked by auth.b.mail 10 months ago

Last reply by Paul 10 months ago

Download Function

I use a samsung galaxy A12, and I have issue with the download functionality. Whenever I'm downloading and I pause or the Internet becomes bad, when I resume the download… (read more)

I use a samsung galaxy A12, and I have issue with the download functionality. Whenever I'm downloading and I pause or the Internet becomes bad, when I resume the download or "try again", it completes the download but the file becomes corrupted and won't open in my phones storage. And I notice that the size of the file is always less than the actual size downloaded, which indicates that it stopped downloading into the local storage at the point it paused or network became bad.

It'll download completely, but the file downloaded into the phone becomes corrupted and useless. It's annoying that a browser has such a problem in 2023.

Please, fix up ASAP.

Asked by abdazeezosinuga 5 months ago

Last reply by IMHASZ 5 months ago

  • Archived

Downloads

Hello there, The problem that i am getting is that when i am downloading a file from the browser , it only shows on the screen notification panel but not in the 'downlo… (read more)

Hello there,

The problem that i am getting is that when i am downloading a file from the browser , it only shows on the screen notification panel but not in the 'downloads' section of the browser. And when i pause the download, even after having downloaded more than 50 percent it would completely disappear and then i find no option to resume the download.. This is a major issue kindly help me sort it out.

Thanks !

Asked by sarshadaltaf 1 year ago

Last reply by Paul 1 year ago

  • Archived

Do i need to add items in collections to bookmarks to sync between phones?

My account shows no bookmarks. On phone 1, I have several collections, no bookmarks. On phone 2 I have nothing. How do I get the links (from my collections) on phone 1 to… (read more)

My account shows no bookmarks. On phone 1, I have several collections, no bookmarks. On phone 2 I have nothing. How do I get the links (from my collections) on phone 1 to transfer to phone 2? When I sync nothing happens (I understand collections don't sync). I would expect all my links would sync as bookmarks. They don't.

What's the fix?

Do I need to click each phone 1 link, add to bookmarks, sync, then manually recreate collections on phone 2? Collections is a totally useless feature if you can't sync them (yeah, I read elsewhere that Firefox may add syncing in the future

Asked by pink 1 year ago

Last reply by Paul 1 year ago

  • Archived

Android apk download

Please provide an option to download an apk for firefox browser directly from your website. You claim to value privacy, yet the only "official" way to install the app is… (read more)

Please provide an option to download an apk for firefox browser directly from your website. You claim to value privacy, yet the only "official" way to install the app is through Google play, which I find at the very least simply ridiculous. It is already frustrating to use (and create!) technology in a world dominated by few corporations that ship "passable" software that is deemed acceptable. You have an opportunity to lessen that frustration. I do not wish to use Google Play. Neither am I able to use it without flashing my device. I do not wish to go through extra hoops to install a browser. I understand that you will have to provide multiple apk files for different architectures. An educated user will be able to work through it. An uneducated user may use Google Play or some other third party alternative that ripped the apk from Google Play. Please be reasonable in achieving your stated goals.

Asked by odv97ignis 1 year ago

Last reply by Paul 1 year ago

  • Archived

How to get my Firefox Mobile tabs and collections out of my dying Android phone? Sync doesn't transfer these!

I always use Firefox mobile and Firefox Sync is always enabled. My phone is dying and I need to rescue my Firefox browsing session : It contains thousands of tabs a… (read more)

I always use Firefox mobile and Firefox Sync is always enabled.

My phone is dying and I need to rescue my Firefox browsing session : It contains thousands of tabs and collections of even more tabs (it built up because I never found a way to transfer these reliably).

A tab has a history, so back and forward pages, I need the full history of the tabs! Firefox Sync doesn't transfer these!

Firefox sync transferred 2300 tabs, but it seems that this set is incomplete as there is a large chunk of tabs missing, it's probably a thousand more. I restored these on Firefox desktop in a normal PC Firefox profile, they don't contain tab history as far as I can tell.

I also used collections in an attempt to synchronise better, there's over 800 tabs in there, I don't see these in Firefox Sync either.

Can Firefox Sync be archived/exported? I might not be able to replace the phone before my sync data disappears!

Please help me get to my data !

Asked by firefox.sync3 1 year ago

Last reply by Paul 1 year ago

  • Archived

Fire Fox Browser support for an Amazon Fire 10HD Tablet

How to install Fire Fox Browser on my Amazon Fire 10HD Tablet? I can not get Fire Fox from the Amazon tablet app store. Will it ever be possible to use a Mozilla Fire Fox… (read more)

How to install Fire Fox Browser on my Amazon Fire 10HD Tablet? I can not get Fire Fox from the Amazon tablet app store. Will it ever be possible to use a Mozilla Fire Fox browser on my Amazon Fire HD10 Tablet?

thank you for any responses Stuart

Asked by Retired_techie 1 year ago

Last reply by Paul 1 year ago

  • Archived

Upload file

I cannot upload any file on any website I delete nightly Firefox and download it again Nothing has changed. I give it promise now i try to upload image and the pictures … (read more)

I cannot upload any file on any website I delete nightly Firefox and download it again Nothing has changed. I give it promise now i try to upload image and the pictures dont upload This problem from last update

Asked by nadeemnahas32 1 year ago

Last reply by Paul 1 year ago

  • Solved
  • Archived

Firefox sign in page won't open

I just needed to reset my kindle hd 10 to factory. When I try to sign in to firefox in order to sync bookmarks, the page won't open but only spins. I was able to sync boo… (read more)

I just needed to reset my kindle hd 10 to factory. When I try to sign in to firefox in order to sync bookmarks, the page won't open but only spins. I was able to sync bookmarks when I bought the kindle in December. Thanks.

Asked by jdmozilla 2 years ago

Answered by Paul 2 years ago

  • Archived

117 is released but all links take you to the old versiin

117.0 Firefox for Android Release August 29, 2023 Your website says this is out but all links and the Play store still have 116, how do I get 117 since it fixes my passw… (read more)

117.0 Firefox for Android Release August 29, 2023

Your website says this is out but all links and the Play store still have 116, how do I get 117 since it fixes my password auto fill issue

Asked by Trevor Z 8 months ago

Last reply by Trevor Z 8 months ago