• Archived

Need Dependability

Hi Folks: I am a Clinical Counselor who is reinstating his license and intended to use a SAMSUNG tablet as a convenient IT resource. Unfortunately the results are less t… (read more)

Hi Folks: I am a Clinical Counselor who is reinstating his license and intended to use a SAMSUNG tablet as a convenient IT resource. Unfortunately the results are less than stellar so I have reverted to my DELL LATITUDE E4300 running WINDOWS 7 as my dedicated professional IT. If there had ever been issues before, I blew them off, but I am now overwhelmed by what I am running into bringing this beast into the 21st Century. Yes I have YAHOO Mail but can easily let that go if I have to in favor of GOOGLE g-mail. The two single biggest issues are that I am on FF for much time and it continually comes up un-responsive. The other issue is that I have found an incompatible program using Troubleshooting but I am unable to find-out what that incompatibility is.

My intended out-come is simply to have a FF-based system that I can depend on as it seems to me to have always been the least encumbered browser and I am not in need of much of the bells-and-whistles other folks seem to need. It would be a blessing if someone could just point me in the right direction. BTW: On the IT Competency Scale I am about a Four.....:-)

Asked by brucew.sims@yahoo.com 9 months ago

Last reply by Paul 9 months ago

  • Archived

install doesn't work as well as "Add to home screen" - can I get rid of "install"?

Install often does not work nearly as well as the web page. For example, spelling bee "installed" on my Samsung tab A7, has difficulty accepting taps. Only about 1 in 3 t… (read more)

Install often does not work nearly as well as the web page. For example, spelling bee "installed" on my Samsung tab A7, has difficulty accepting taps. Only about 1 in 3 taps will register a letter. On my brand new Pixel 7A, the spelling bee app is not in dark mode, even though it is in the browser. And my entire phone is dark mode. Also, I can't click on the share or overflow menus. Installing the New York times games page has the same problems. And last, on my pixel 7a, the USGS earthquakes app jumps around all over the place making it useless. It would be nice to have both options, "install" and "add to home screen" in case the install fails.

Asked by oldmanbim 9 months ago

Last reply by Paul 9 months ago

  • Archived

Data usage

HELP! My mobile data usage spiked as of June 20th and has continued at unprecedented levels almost every day since. My historic daily usage for the past many years has … (read more)

HELP! My mobile data usage spiked as of June 20th and has continued at unprecedented levels almost every day since. My historic daily usage for the past many years has been around 4 MB and is now 95MB. and busting through my 2GB/month limit. This is ALL due to Firefox! What happened? Something strange happened on June 19th, when my mobile date usage recorded three separate usage figures instead of the single usage figure for all days previously. June 19th showed 2 usage figures and June 30th showed 3.

Asked by 199XEN 10 months ago

Last reply by Paul 10 months ago

  • Archived

Android app is having a loglt of problems

I am using the Firefox browser on my Gs23, and it hangs all the time and needs a restart. It also has frame drops,while scrolling on websites I have checked it on other b… (read more)

I am using the Firefox browser on my Gs23, and it hangs all the time and needs a restart. It also has frame drops,while scrolling on websites I have checked it on other browsers and the frames are not dropped.

Asked by Keybraker 10 months ago

Last reply by Paul 10 months ago

  • Archived

Unable to set as default browser

I'm following the instructions to set Firefox nightly as my default browser, but when I go to settings and try to switch the toggle to "set as default browser" instead of… (read more)

I'm following the instructions to set Firefox nightly as my default browser, but when I go to settings and try to switch the toggle to "set as default browser" instead of doing it, it just opens a new tab with the instruction. I got up to 4 identical tabs before I gave up. I know how to do it, it's just malfunctioning.

In a separate issue, I have had Firefox Beta for about a year on my Kindle Fire, always worked great. Since the latest update, it won't even open. The screen pops up for a second, then immediately closes. I uninstalled and reinstalled, same issue. I installed regular Firefox, no issue. Then I found nightly, installed with no issue (other than the problem listed above).

Asked by feralyumi 11 months ago

Last reply by Paul 11 months ago

  • Archived

Video Features Not Working (Fullscreen, picture in picture, notification panel control)

I have the latest version of Android 13 and Firefox up to date on my phone, but there's been some weird behavior when playing videos as of late. Videos refuse to properly… (read more)

I have the latest version of Android 13 and Firefox up to date on my phone, but there's been some weird behavior when playing videos as of late. Videos refuse to properly go fullscreen now. When I tap the fullscreen button, the video moves to the center of the screen but stays in portrait orientation, which is obviously not what I want. In addition, picture-in-picture is not working at all, and the notification control panel (that lets you pause and play minimized videos from the notification) is not appearing even though notifications are not disabled for Firefox. Videos still play, but almost none of the features for them are working. What is going on? Can anyone help?

Asked by Emerson 1 year ago

Last reply by gokay_ozakturk 11 months ago

  • Archived

redirection to WhatsApp not working

Briefly, when openning a link that should redirect to a WhatsApp chat, it says - after pressing open chat - WhatsApp not installed. Why? Note: In chrome it is working nor… (read more)

Briefly, when openning a link that should redirect to a WhatsApp chat, it says - after pressing open chat - WhatsApp not installed. Why? Note: In chrome it is working normally.

Asked by abdallaagbaria 11 months ago

Last reply by Paul 11 months ago

  • Archived

This ungodly annoying bouncing"tip"

While browsing Amazon.com using the past several builds of the Nightly for Android, I get this most annoying bouncing pop-up tip that is a yellowish with black font sayin… (read more)

While browsing Amazon.com using the past several builds of the Nightly for Android, I get this most annoying bouncing pop-up tip that is a yellowish with black font saying to click on this heart icon to save the product. I have never seen this on any other browser for Android, and never on my Firefox on my laptop or desktop. Is there anyway to get rid of it? I cannot stand this and I have almost thrown my phone because of it many times. I have never thrown a phone before. I cannot explain why, but it pisses me off so very much!

Asked by gawd21 12 months ago

Last reply by Paul 12 months ago

  • Archived

Firefox on Android

Ok, so this question was asked 3 years ago. Is <datalist> still not working? I am only having this issue on Firefox for Android. Here is the original question I fou… (read more)

Ok, so this question was asked 3 years ago. Is <datalist> still not working? I am only having this issue on Firefox for Android. Here is the original question I found having he same problem: https://support.mozilla.org/en-US/questions/1301131

Asked by zflixx13 1 year ago

Last reply by Paul 1 year ago