Showing questions tagged:

won't sync collections after Android factory reset, even though bookmarks did

Sync collections after Android factory reset, have Firefox on desktop that is synced, but the new Android install synced bookmarks but not collections, of which i have ma… (read more)

Sync collections after Android factory reset, have Firefox on desktop that is synced, but the new Android install synced bookmarks but not collections, of which i have many, or did.

I'm sure I've just missed a step, but been reading for 3 weeks now .... any idea's?

Archived 2 620

syncing tabs from pc

I bought a new android (Samsung) tablet. I want to sync all the tabs I have on my Windows PC to the tablet. I am not tech savvy.. further, why can't the Firefox page t… (read more)

I bought a new android (Samsung) tablet. I want to sync all the tabs I have on my Windows PC to the tablet. I am not tech savvy.. further, why can't the Firefox page that shows all my saved tabs and bookmarks look the same on my tablet? sheesh...

Archived 1 520

Firefox Android does not sync massive password deletions made on Firefox desktop?

Got a firefox/mozilla account from day one, using it to sync all my settings/passwords etc between my desktop/laptop/office system as well as my Android mobile. Some day… (read more)

Got a firefox/mozilla account from day one, using it to sync all my settings/passwords etc between my desktop/laptop/office system as well as my Android mobile.

Some days ago I decided to delete all my passwords from Firefox sync. To do so I just elected to delete all passwords, from the password page. Things went just fine and my action was replicated to my Windows Firefox installation, resulting empty password lists everywhere.

Except my Android phone. Even though I've triggered even manually a sync, all passwords are still there. I know that sync worked just fine with credential pair additions/removals/changes, made from either the mobile or the desktop side of things.

Is this by design maybe? If so, I presume that I can uninstall Firefox from Android, and then reinstall and connect to my Mozilla account. But I'm curious whether there's something else at play here.

I'm using the latest Mozilla version everywhere. On Android I utilize the ublock origin and I still don't care about cookies extensions.

Archived 1 300

changed phones need to transfer passwords

I just changed phones and providers. The provider transferred all data to the new phone, but Firefox and Firefox Focus did not transfer, and had to be reinstalled. I stor… (read more)

I just changed phones and providers. The provider transferred all data to the new phone, but Firefox and Firefox Focus did not transfer, and had to be reinstalled. I stored my passwords on Firefox and can't access them on my new phone. It keeps telling me to log in on my computer, but the only computer that was synced was lost or stlen a year ago while I was hospitalised for major surgery. I reported this to Mozilla at that time. I just need to access my passwords on my new phone. HELP!

Archived 1 269

Can't sync account to desktop

So on a fresh macos install logging in to sync my addons/bookmarks etc isn't working. It either directs my to a setting on mobile that doesn't exist, or just says "accoun… (read more)

So on a fresh macos install logging in to sync my addons/bookmarks etc isn't working. It either directs my to a setting on mobile that doesn't exist, or just says "account disconnected" and prompts to log back in - even though I'm already logged in! It's driving me a bit mad tbh. Any ideas what's happening?

Archived 1 230

Passwords

I just purchased an android tablet to replace my old one. I'd like to transfer all of the log in names and passwords saved in Mozilla to the new tablet. Is there a way to… (read more)

I just purchased an android tablet to replace my old one. I'd like to transfer all of the log in names and passwords saved in Mozilla to the new tablet. Is there a way to do that?

Archived 1 219

Sync laptop with Samsung Android cellphone

Greetings. I am seeking assistance with transferring my existing data to my new Firefox account on my Samsung Android phone. I currently have data stored on my laptop as … (read more)

Greetings. I am seeking assistance with transferring my existing data to my new Firefox account on my Samsung Android phone. I currently have data stored on my laptop as well as on my Samsung Android device. It includes bookmarks, saved passwords, and potentially browsing history. However, I am unclear on how to achieve this transfer properly. I would appreciate any detailed instructions or guidance you could provide, ensuring that I can successfully access all my important data on my new Firefox account. Thank you for your assistance! Best regards, Don

Archived 4 210