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  • Archived

Change language of Firefox Accounts emails

When I receive an email from Firefox Accounts (for example when I sign in on a new device), the email is in French instead of English. All other menus and webpages from M… (read more)

When I receive an email from Firefox Accounts (for example when I sign in on a new device), the email is in French instead of English. All other menus and webpages from Mozilla are correctly in English. It's only Accounts emails that have this problem.

There is no language option on the settings page at accounts.firefox.com. My language is set to English on every browser I'm signed in on, and my IP is in an English-speaking region. My email client and devices are set to English as well.

My guess is that a Firefox Accounts setting was changed to French many years ago, and at some point that setting was removed, leaving it stuck in French. Anyone know a way around this?

Asked by sarbs 1 year ago

Last reply by sarbs 1 year ago

  • Archived

No Desktop site default on Android

...Desktop site option setting does not stick! After switching tabs for 5 mins, it changes back to mobile site view & I HAVE TO X out of tab, reopen it, & check d… (read more)

...Desktop site option setting does not stick! After switching tabs for 5 mins, it changes back to mobile site view & I HAVE TO X out of tab, reopen it, & check desktop site again! You can't just reset the desktop site option on & off either, doesn't work. You MUST X out the tab & start all over. ...It's a real pia! In older versions it always worked, always defaulted even days later! However, NOT in the last few versions, why can't it still currently work now? It should! ...And god for bid you find any real support! And probably won't get it here either. ...."IS" there ANY real, live support around here? A developer email? Anything??? I'd love this issue to be fixed one day, SOON! ...Android +12, Samsung A03 Thank You

     =: )

Asked by Sharon 6 months ago

Last reply by Paul 6 months ago

  • Solved
  • Archived

Settings button is missing/has moved?

I was looking for the settings button on the Firefox Android app but cannot find it in its usual place in the meatball menu in the bottom right (I have the search/tabs ba… (read more)

I was looking for the settings button on the Firefox Android app but cannot find it in its usual place in the meatball menu in the bottom right (I have the search/tabs bar set at the bottom of the screen). Please see attached screenshot. Could you please let me know where the settings button has been moved to? I can't find it by myself, and as this seems to be a relatively recent change I can't find anything online/in the FAQ about where it might have gone. Thank you! :)

Asked by stewarta97 6 months ago

Answered by stewarta97 6 months ago

  • Archived

Add to home screen function

I am using an updated version of Firefox on Android. (118.1.1) I was trying to use the "add to home screen" function for a website but i can't find it in the menu. Did it… (read more)

I am using an updated version of Firefox on Android. (118.1.1) I was trying to use the "add to home screen" function for a website but i can't find it in the menu. Did it disappear? The install function worked in a way to make an icon for a website on the home screen, but it only gives it a generic name.

Asked by hls1 7 months ago

Last reply by hls1 6 months ago

  • Archived

Back up Firefox settings in Tor Browser

Hello I know that I have had that option a long time ago and I want it back . I could save my website settings in a cloud and than if I needed I could backup them. Bac… (read more)

Hello

I know that I have had that option a long time ago and I want it back . I could save my website settings in a cloud and than if I needed I could backup them.

Back up Firefox settings in Tor Browser Thank you

Asked by Evcatre 7 months ago

Last reply by Paul 7 months ago

  • Archived

LINK Doesnt redirect to the application!

I am using the Firefox Nightly version and when I click on links related to Instagram, YouTube or other applications, it takes me directly to the application. But when I… (read more)

I am using the Firefox Nightly version and when I click on links related to Instagram, YouTube or other applications, it takes me directly to the application.

But when I click on the my course link, it directs me directly to Microsoft's own site to download the application. (Microsoft Teams)

I tried this in other browsers, but they did not have such a problem. That's why I downloaded and tried other Firefox versions, but they also have the same problem...

I also disabled the extensions but the problem is the same.

So the problem is, while Firefox Nightly opens other sites in the application, it does not open it in the application when i click on this course link. What is the source of the problem?

Thanks, best regards.

Asked by yusuf0340 7 months ago

Last reply by Paul 7 months ago

  • Archived

something is wrong

Yesterday the option to make Firefox my main browser turned on on my Android phone. It won't let me turn it on. I have Google on my phone, but I never updated it, I upd… (read more)

Yesterday the option to make Firefox my main browser turned on on my Android phone. It won't let me turn it on. I have Google on my phone, but I never updated it, I updated myself yesterday, I can't turn it off. I also have a MI browser that is disabled. When Fitefox is not my main browser, I cannot add web shortcuts to the start screen, and I use it all the time and miss it a lot. What should I do to restore the option to make Firefox my main browser? I used to have Google but now I don't know what's going on? Help me please!!!

Asked by Ivona 7 months ago

Last reply by Paul 7 months ago

  • Archived

How can i delete EVERYTHING from firefox on android?

so i want to delete bookmarks, passwords, cookies, site history, everything!!! I tried uninstalling and reinstalling but somehow it didnt remove my passwords (and no i d… (read more)

so i want to delete bookmarks, passwords, cookies, site history, everything!!!

I tried uninstalling and reinstalling but somehow it didnt remove my passwords (and no i didnt enable sync after reinstall)

Reason: I have just spent a good amount of time cleaning up old passwords that i dont use anymore or have changed and not been updated from some reason. When i re-enable sync, I dont want the saved passwords from my phone to resync to my PC. To be absolutely sure that this doesnt happen i would like to just resync all the data to my phone from my sync account.

Asked by da-craven 9 months ago

Last reply by luya 7 months ago

  • Solved
  • Archived

quit feature not shown on Firefox android

Good morning. I use Firefox in my pc as well as my cell phone. The android version had a quit feature at the bottom to close and exit the browser but it is not showing af… (read more)

Good morning. I use Firefox in my pc as well as my cell phone. The android version had a quit feature at the bottom to close and exit the browser but it is not showing after updates. Where can I find it?

Thanks.

Asked by Andres Fernandez 7 months ago

Answered by TyDraniu 7 months ago

  • Archived

Printer blocked by Firefox.

Today, when attempting to print a pdf, connection was lost between Android phone and printer. Computers still have printing privilege. The error msg says Firefox blocke… (read more)

Today, when attempting to print a pdf, connection was lost between Android phone and printer. Computers still have printing privilege. The error msg says Firefox blocked. How is this error corrected. Thanks, Jane

Asked by jane.c.mitchell 7 months ago

Last reply by Paul 7 months ago

  • Archived

"Open links in apps" sets to "Never" still asks for confirmation "Open in another app" popup message

I want to NOT open links in external apps, so I set the option "Open links in apps" to "Never", however Firefox keeps asking of I want to open the link in another app, so… (read more)

I want to NOT open links in external apps, so I set the option "Open links in apps" to "Never", however Firefox keeps asking of I want to open the link in another app, so there is no difference with "ask before opening" option". Is there any way to not open links in apps without Firefox asking for confirmation?

Asked by eduardorudas 8 months ago

Last reply by eduardorudas 8 months ago

  • Archived

Open links in app setting doesn't work

When I attempt to open a YouTube link in the Reddit app, it opens a window in Firefox since that's my default browser. I have open links in apps set to on, but it never o… (read more)

When I attempt to open a YouTube link in the Reddit app, it opens a window in Firefox since that's my default browser. I have open links in apps set to on, but it never opens the YouTube app.

Asked by alexj96503 8 months ago

Last reply by Paul 8 months ago

  • Archived

Open links in Firefox

There is a problem with the browser. Initially, it looked like firefox was no longer the default browser. Then I noticed that hyperlinks and buttons stopped working in F… (read more)

There is a problem with the browser. Initially, it looked like firefox was no longer the default browser.

Then I noticed that hyperlinks and buttons stopped working in Firefox itself. And if the link can be followed by a long tap (then the context menu appears), then clicking on the buttons is a problem: it is impossible to log in, send a message, etc.

Also, the buttons in the main menu stopped working. I wanted to see the saved firefox account password (to sync passwords), but the "passwords" page just wouldn't open. So - with almost all browser settings...

What did you do... 1. Checked the phone with antivirus (Kaspersky and Comodo). Phone is clean. 2. Performed a full firefox reset. Now the browser is clean. Links are working. Settings are available.

Can't set firefox as default browser. The browser is selected in the settings. But following any link from any application (for example, from Telegram or Viber) does not open in the browser.

Need help...

Android 9, FF116, phone is Huawei

Asked by Val_Ery 8 months ago

Last reply by Val_Ery 8 months ago

  • Solved
  • Archived

add to home screen option not available

Im using Firefox android on my new pixel 7. I found that the 'add to home screen' option is not available on the ... List. I searched for solution. Someone say click on… (read more)

Im using Firefox android on my new pixel 7. I found that the 'add to home screen' option is not available on the ... List. I searched for solution. Someone say click on Install option. But there's no install option either.

The add to home screen is available on my old moto phone

Does anyone have this same issue and have a solution how to fix this? I very much appreciate all your help!

Asked by herennow75 8 months ago

Answered by Paul 8 months ago

  • Archived

Firefox 116.0.3 installed Speech Synth on Android and now pops-up on Linux desktop version as well

Is it by design Speech Synth is installed in the background on Android 8? I don't have it listed in my logs that I installed, unrequested install. Also Firefox 116.0.3 no… (read more)

Is it by design Speech Synth is installed in the background on Android 8? I don't have it listed in my logs that I installed, unrequested install. Also Firefox 116.0.3 now calls for Speech Synth to be installed. Is this normal?

Asked by Galen Thurber 8 months ago

Last reply by Paul 8 months ago

  • Archived

open in app option not visible

There used to be an optio open in app option under 3 dot menu right hand corner but after updating to latest version it has gone. I need that option badly. Please help g… (read more)

There used to be an optio open in app option under 3 dot menu right hand corner but after updating to latest version it has gone.

I need that option badly. Please help getting that back I don't want to clear data or uninstall as it will completely ruin many settings logins layout ETC it will be chaos for me

Also please share Firefox customer support mail Id so I xan directly take it upto them.

Asked by sudeep2603 9 months ago

Last reply by Medhasree Suram 8 months ago