Firefox for Android Support Forum

Hello,

My name is Nyayesh Abdollahi and I have a suggestion for Firefox; I've earlier been unable to access an account I created because the e-mail connected to it had been deleten.

This seems to me a proper weakness in Firefox and perhaps should be ameliorated...?

I just wanted to let you know this because I do think it's the best browser around.

If the problem has already been adressed, my apologies.

Kind regards, Nyayesh Abdollahi

Dear support, Emergency my needs help. Around 10 year plus I am using Mozilla Firefox account and my all data backup, password, web bookmark etc save in my Mozilla account ([edited] @gmail.com ) . But suddenly this month I change my PC windows and after install Mozilla Firefox and login my Mozilla account I can't find my old data, bookmark, password in my Mozilla account, it's so dangerous for me if I loss this . Please sir as soon as possible fixed my problem and help me to find my all Mozilla account sync data.

Name- Mehedi Hasan Ujon Mozilla account email - [email removed] Mobile: [phone# removed from public support forum]

I was using it without issue last night, casting screen on chromecast. This morning it wouldn't open, just opens and closes immediately so I uninstalled and reinstalled it through the Play Store.

I'm trying to sign in but it doesn't recognize my authentication apps (Microsoft, then disabled it and tried Google) or the account recovery keys. So neither Microsoft or Google authenticator apps worked, and both sets of backup authentication codes failed.

I disabled 2FA but it still asks for the code (still doesn't accept them).

Firefox on pc works fine.

Neither "Ready to scan" nor "Use email instead" will log me into my account in Firefox. When I try to log in, I'm only logged into my account in that one single tab that I used for it, Firefox accounts says it's "Chrome Mobile 84". I'm unable to get Firefox itself to log in to my account at all.

Firefox Beta 112.0b9 Samsung SM-G965F

Well, I scan the qr code, I login in the Website, it sends me to the account settings, and then nothing. Still not logged in to Firefox. Im using graphene OS, maybe it's some permission issue?

I'm using Firefox Nightly and the "suggested logins" bar at the bottom is still there, even after I have already logged in to youtube on the website. Actually, it's still on this tab as well, while I am already logged in to Mozilla.

While I am logging into my favourite site with a 2-step verification process... 1st I enter login details, then I proceed for OTP verification, on filling the OTP, the OTP verification page keeps reloading and doesn't get login...

I'm having a huge problem logging into or signing into my Firefox Account for Android either first time ever or first time with my new Password anyway? I can't remember. It won't give me a box for the Password no matter what so I can't Sign In! Respectfully, Barry

I need you always help cuz everybody's still in my emails and gmails and accessing my software T-Mobile MetroPCS that's why I got the phone numbers to start with area code [telephone number] area code [telephone number] have been stolen for me with the [email address] and [email address] what happened for me and having nothing but people been hacking my accounts I can everything about me how can everything I got stealing everything I got it's my software it's over 21 years old Google's going to confirm I own cloud everybody wants it nobody wants to pay up I got confirmation I can take my software from anybody I want to somebody needs to contact me area code [telephone number] and [telephone number] and [telephone number] I don't let everybody know I'm getting ready to put this out local news and everybody's going to find out I ain't playing games people is going to stop taking from me sincerely Manuel Jackson Williams Jr

OK my primary email provider doesn't exsist no more I need to change my primary email. Can't add secondary email because wants code from old email address which is not accessible.

How do I change my primary email address with no secondary address without losing my data.?

Please help if that all makes sense

Thank you Moonlighter

It keeps asking for the 6 digit code from my authenticator app which was lost when my phone crashed. Also, I can't seem to find my backup codes on any of my hard drives or SSDs on my computer (which was hacked about 6 months ago and I am still recovering from that), but have instituted more security measures. I can access Firefox fine on my computer. I think all I need to do is remove 2fa and then add 2fa back, but I'm not sure. Any help would be appreciated.

Hello,

I have an old account that I'm locked out from. The two factor authentication is activated but I don't have access to that device nor do I have the recovery codes. The email registered is an old one that I do not care much about anymore. However, the recovery email/secondary one is my regular email address that I do use daily. Is it possible to have that one removed from the old account so that I can create a new one using that email? It's super annoying being prevented from registering an account using two of my email addresses.

Thanks!

I misplace my old password on my Firefox account and had to purchase a new phone and I have a new password but it is not going through my selected new password is: [removed from public] and my email address is: [edited from public]@gmail.com

Сбросила до заводских настроек Samsung galaxy tab 3 (sm-t 310, android 4.4.2). До этого Firefox замечательно обновлялся через Google play до последней версии (как и сам googleplay). Теперь получилось даже аккаунт Google восстановить. Но вот Firefox не хочет ни в аккаунт входить, ни синхронизироватья. Как все таки войти в аккаунт?