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Bookmarks and basically all data gone after an update

Hello, I recently tried to create an account to sync everything in firefox on my phone, but after a few attempts the account page just wouldn't load, so I decided to upda… (read more)

Hello, I recently tried to create an account to sync everything in firefox on my phone, but after a few attempts the account page just wouldn't load, so I decided to update the app because it was quite some time ago since I last updated it.

But right after the update, everything's gone: bookmarks, history, tabs. I was brought to a getting started page like I never installed firefox. I checked the bookmarks/history options but nothing was there. Shouldn't the app preserve its existing data even after an update? Any help will be greatly appreciated. Thanks.

Asked by Ryan McK 7 months ago

Answered by Paul 7 months ago

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can't organize bookmarks. Still...

So i was browsing google to find any solution with android Firefox and bookmarks. It's 2023 and it's still impossible to move bookmarks in it. Is this some kind of a joke… (read more)

So i was browsing google to find any solution with android Firefox and bookmarks. It's 2023 and it's still impossible to move bookmarks in it. Is this some kind of a joke? So the only option is to move to Opera i guess? Can i move my bookmarks to it on my phone?

Asked by DoneDonedone 8 months ago

Last reply by Paul 8 months ago

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Subsequent name changes for home screen shortcuts on Android

While adding a website shortcut to my home screen on Android, I changed the name (to be shown on the home screen). I later decided to use a slightly different name, so I … (read more)

While adding a website shortcut to my home screen on Android, I changed the name (to be shown on the home screen). I later decided to use a slightly different name, so I removed the shortcut and added it again, entering the new name. Nevertheless, the shortcut is now always added with the original custom name. This is also the case when I leave the name unchanged in a later attempt. I get the same results with multiple sites. I get the same results after closing Firefox, restarting my phone and emptying the Firefox cache. Even thought the shortcut on the home screen is probably not actually a bookmark, I tried bookmarking the site, and changing the name of the existing bookmark - with the same results. Is there a way I can choose a different name for the home screen shortcut, or this a bug? Background: I am now manually adding shortcuts to my home screen after getting a new phone (Pixel 7a). I had have mostly the same shortcuts on my previous phone (Pixel 3a XL). The shortcuts were kind-of(!) transferred to my new phone: they appear in the same home screen folders as on my old phone, but gray. When I try to open them, I get the message: "Couldn't restore shortcut because app doesn't backup and restore". Is there a way to transfer (all) home screen shortcuts? If not, please consider adding support for backup or automatic migration.

Asked by bobknip 9 months ago

Last reply by bobknip 8 months ago

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syncing boomarks

Just migrated to Pixel 7 Android. Was able to sync my logins and passwords from my PC. However Boomarks didn't sync even though I selected/checked them to be synced. Why … (read more)

Just migrated to Pixel 7 Android. Was able to sync my logins and passwords from my PC. However Boomarks didn't sync even though I selected/checked them to be synced. Why not? How do I get my PC boomarks to appear on a Pixel 7?

Asked by don.dac.fc 8 months ago

Last reply by Steeve Manson 8 months ago

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How to import and export bookmarks on Firefox on Android?

I'm seeking assistance with managing my bookmarks on Firefox for Android. I've been a Firefox user for some time, and I've accumulated a significant collection of bookmar… (read more)

I'm seeking assistance with managing my bookmarks on Firefox for Android. I've been a Firefox user for some time, and I've accumulated a significant collection of bookmarks that I really wouldn't want to lose. However, I'm a bit unsure about the process of importing and exporting bookmarks on the mobile version of the browser. I've looked around, but I can't seem to find the feature. Am I overlooking something? Any help would be greatly appreciated.

Asked by Steeve Manson 8 months ago

Answered by cor-el 8 months ago

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on Android importing Chrome bookmarks to Firefox

Apparently Firefox mobile is different than desktop. On an Android phone I want to import my chromebookmarks into Firefox? I could not find an article on how to do it but… (read more)

Apparently Firefox mobile is different than desktop. On an Android phone I want to import my chromebookmarks into Firefox? I could not find an article on how to do it but yet found other people struggling and asking the same question.

Asked by mewaters68137 9 months ago

Last reply by Paul 9 months ago

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Bookmarks from desktop Firefox won't sync to mobile firefox

Both are logged into the same email, I have bookmark syncing on for both the phone and laptop, I've tried logging in and out, but none of the bookmarks I made on computer… (read more)

Both are logged into the same email, I have bookmark syncing on for both the phone and laptop, I've tried logging in and out, but none of the bookmarks I made on computer show up on the mobile browser.

Asked by Charlie 9 months ago

Last reply by Paul 9 months ago

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Firefox Nightly for Android

Hi, in which file does Firefox Nightly save the bookmarks? And why is it still not possibly after so many years, to export them easily as a file? Thanks and regards Hyp… (read more)

Hi,

in which file does Firefox Nightly save the bookmarks? And why is it still not possibly after so many years, to export them easily as a file?

Thanks and regards Hyper

Asked by Hypercrisis 10 months ago

Last reply by Paul 10 months ago

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Bookmarks

Hello A little while ago I noticed that my bookmarks from this accound disappeared. I didn't deleted them. In fact I haven't done anything with them for years. But they a… (read more)

Hello A little while ago I noticed that my bookmarks from this accound disappeared. I didn't deleted them. In fact I haven't done anything with them for years. But they are precious to me and I would like to ask if you have copy of them or could you bring them back on my account by any chance? (There were lots of them. I woild count in thousands (two maybe)). Please, that would be very nice of you. Sincerely, Wiktoria Przyk.

Asked by Tesidiosa 10 months ago

Last reply by Paul 10 months ago

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Bookmarks are removed with daily Search removal !?

I use to keep Bookmarks until I specially deleted them. As Bookmarks they stayed. Now when I do automatic search daily delation, the Bookmarks are also removed! I am not … (read more)

I use to keep Bookmarks until I specially deleted them. As Bookmarks they stayed. Now when I do automatic search daily delation, the Bookmarks are also removed! I am not an EE but is there some easy way to separate these 2 so I can keep Bookmarks yet delete Search History? Thank you. A Bookmark to me is not permanent or ephemeral but totally under my control like on a book I put back on the self. What is a Bookmarks to Mozilla Firefox?

Asked by dg 10 months ago

Last reply by jscher2000 - Support Volunteer 10 months ago

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android backups?

the story here is I had my OS drive on my desktop completely fail, wouldn't write, wouldn't read, didn't have anything too important just games EXCEPT for the backups to … (read more)

the story here is I had my OS drive on my desktop completely fail, wouldn't write, wouldn't read, didn't have anything too important just games EXCEPT for the backups to my bookmarks, i got a new drive and installed firefox. when i logged in, my bookmarks weren't there and it synced with my mobile firefox and the bookmarks that i had before my OS drive failed on my phone also disappeared, Im just wondering if firefox mobile has backups of bookmarks and if It does how do I replace these backups on my mobile and if possible use the backups on mobile to fix my bookmarks on my pc.

Asked by mrsneekyninja 10 months ago

Last reply by Paul 10 months ago

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  • Archived

android backups?

the story here is I had my OS drive on my desktop completely fail, wouldn't write, wouldn't read, didn't have anything too important just games EXCEPT for the backups to … (read more)

the story here is I had my OS drive on my desktop completely fail, wouldn't write, wouldn't read, didn't have anything too important just games EXCEPT for the backups to my bookmarks, i got a new drive and installed firefox. when i logged in, my bookmarks weren't there and it synced with my mobile firefox and the bookmarks that i had before my OS drive failed on my phone also disappeared, Im just wondering if firefox mobile has backups of bookmarks and if It does how do I replace these backups on my mobile and if possible use the backups on mobile to fix my bookmarks on my pc.

Asked by mrsneekyninja 10 months ago

Last reply by Paul 10 months ago

  • Archived

Firefox for android

Been two years or more since this was aked it seems.... How to get bookmarks to save and display (and bookmarks bar to show) in Android version (i.e. had there been updat… (read more)

Been two years or more since this was aked it seems.... How to get bookmarks to save and display (and bookmarks bar to show) in Android version (i.e. had there been updates such to make it work)?

Cheers Daniel

Asked by dross4 11 months ago

Last reply by Paul 11 months ago

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Trying to export bookmarks from Android phone and add to laptop bookmarks

Trying to export bookmarks from Android phone and add to laptop bookmarks. Can't get sync to work for some reason, and would not want phone bookmarks to override laptop … (read more)

Trying to export bookmarks from Android phone and add to laptop bookmarks.

Can't get sync to work for some reason, and would not want phone bookmarks to override laptop bookmarks already there,

Phone under bookmark headohas no options, just search and folders and an X to close.

Asked by NEWon4TenS 11 months ago

Last reply by Paul 11 months ago