• Archived

A certain website won't stop loading

This forum website sometimes just gets stuck and doesn't want to load, and Firefox won't even throw the timeout error. This issue cannot be consistently replicated. I te… (read more)

This forum website sometimes just gets stuck and doesn't want to load, and Firefox won't even throw the timeout error. This issue cannot be consistently replicated.

I tested this in another browser called Google Chrome, and the issue is not present there.

I have a Redmi Note 11 Pro 5G running Android 13.

Asked by KnockoffFeline 6 months ago

Last reply by KnockoffFeline 5 months ago

Sync and Save missing from Android

I am trying to sync my desktop Firefox data to my Android phone, a Samsung Galaxy S21+. In every help topic I read, it says to click the three dots on Android, go to sett… (read more)

I am trying to sync my desktop Firefox data to my Android phone, a Samsung Galaxy S21+. In every help topic I read, it says to click the three dots on Android, go to settings and click "Sync and save data," then click "Ready to scan" and scan the QR code provided from my desktop account. The issue I am running into is that the "Sync and save data" option does not exist on my Firefox Android app. If I click on my profile on the phone, I can click "Sync" but it doesn't do anything. It does not work if I try to scan the QR code through the phone camera instead. I am at a loss for how to sync my Mozilla account on these two devices. My Firefox app is up to date. If anyone can help me I would appreciate it.

Asked by Katelyn 5 days ago

Last reply by jonzn4SUSE 5 days ago

  • Archived

Bitwarden login is not working with firefox android

I am unable to login to my bitwarden account through firefox bitwarden extension. Everytime I try it shows a invisible black box for captcha for verification with no fiel… (read more)

I am unable to login to my bitwarden account through firefox bitwarden extension. Everytime I try it shows a invisible black box for captcha for verification with no fields to fill.

Is there fix for this ?

PFA screenshot given below https://imgur.com/W9PbEc8

Asked by firefistace58 1 year ago

Last reply by Paul 1 year ago

java.lang.OutOfMemoryError constant firefox crashing

Regular usage of Firefox results in crashes; usually have no more than 4 tabs on, but also crashes even with only one tab on. Using other mobile browsers (Brave, Chrome) … (read more)

Regular usage of Firefox results in crashes; usually have no more than 4 tabs on, but also crashes even with only one tab on. Using other mobile browsers (Brave, Chrome) with the same or even more level of usage does not result in crashes, leading me to believe the problem is with Firefox.

This problem was already asked previously (https://support.mozilla.org/en-US/questions/1431267) but has been archived without a solution that worked for me.

Latest crash report:

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bfa85f01-b670-4443-b52c-0c21fca59670 java.lang.OutOfMemoryError: Failed to allocate a 134217744 byte allocation with 39482192 free bytes and 37MB until OOM, target footprint 268435456, growth limit 268435456


java.lang.OutOfMemoryError: Failed to allocate a 134217744 byte allocation with 39482192 free bytes and 37MB until OOM, target footprint 268435456, growth limit 268435456 at java.util.Arrays.copyOf(Arrays.java:3578) at java.io.ByteArrayOutputStream.grow(ByteArrayOutputStream.java:120) at java.io.ByteArrayOutputStream.ensureCapacity(ByteArrayOutputStream.java:95) at java.io.ByteArrayOutputStream.write(ByteArrayOutputStream.java:156) at kotlin.io.ByteStreamsKt.copyTo(IOStreams.kt:17) at kotlin.io.ByteStreamsKt.copyTo$default(IOStreams.kt:3) at kotlin.io.ByteStreamsKt.readBytes(IOStreams.kt:21) at mozilla.components.support.images.compose.loader.ImageLoaderKt$fetch$1.invoke(ImageLoader.kt:8) at mozilla.components.concept.fetch.Response$Body.useStream(Response.kt:8) at mozilla.components.support.images.compose.loader.ImageLoaderKt$fetchAndDecode$2.invokeSuspend(ImageLoader.kt:72) at mozilla.components.support.images.compose.loader.ImageLoaderKt$fetchAndDecode$2.invoke(ImageLoader.kt:13) at kotlinx.coroutines.intrinsics.UndispatchedKt.startUndispatchedOrReturn(Undispatched.kt:16) at kotlinx.coroutines.BuildersKt.withContext(Unknown Source:74) at mozilla.components.support.images.compose.loader.ImageLoaderKt$load$bitmap$1.invokeSuspend(ImageLoader.kt:52) at kotlin.coroutines.jvm.internal.BaseContinuationImpl.resumeWith(ContinuationImpl.kt:9) at kotlinx.coroutines.DispatchedTask.run(DispatchedTask.kt:111) at kotlinx.coroutines.internal.LimitedDispatcher$Worker.run(LimitedDispatcher.kt:4) at kotlinx.coroutines.scheduling.TaskImpl.run(Tasks.kt:3) at kotlinx.coroutines.scheduling.CoroutineScheduler$Worker.run(CoroutineScheduler.kt:98) Suppressed: kotlinx.coroutines.internal.DiagnosticCoroutineContextException: [androidx.compose.ui.platform.MotionDurationScaleImpl@f8bcc7a, androidx.compose.runtime.BroadcastFrameClock@72f6c2b, StandaloneCoroutine{Cancelling}@6685888, AndroidUiDispatcher@6975221]

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Phone Details:

Techno Spark 20 Pro (with latest updates downloaded) Android 13 12GB+6GB RAM

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Hopefully this can be fixed.

Asked by NlaEid 6 days ago

Last reply by NlaEid 5 days ago

Hi everyone,

I've been using Firefox on my Android device, and I recently started using a VPN to enhance my online privacy. However, I've noticed that since I started using the VPN, t… (read more)

I've been using Firefox on my Android device, and I recently started using a VPN to enhance my online privacy. However, I've noticed that since I started using the VPN, the performance of Firefox has declined significantly. Pages take longer to load, and sometimes I experience connection issues.

Is there a way to optimize Firefox performance when using a VPN on Android? Are there specific settings or configurations within Firefox or the VPN app that I should be aware of to improve browsing speed and stability?

Any advice or tips from those who have faced similar issues would be greatly appreciated!

Thanks in advance for your help!

Asked by Alban Kodra 1 week ago

  • Locked

Hi everyone,

I've been using Firefox on my Android device, and I recently started using a VPN to enhance my online privacy. However, I've noticed that since I started using the VPN, t… (read more)

I've been using Firefox on my Android device, and I recently started using a VPN to enhance my online privacy. However, I've noticed that since I started using the VPN, the performance of Firefox has declined significantly. Pages take longer to load, and sometimes I experience connection issues.

Is there a way to optimize Firefox performance when using a VPN on Android? Are there specific settings or configurations within Firefox or the VPN app that I should be aware of to improve browsing speed and stability?

Any advice or tips from those who have faced similar issues would be greatly appreciated!

Thanks in advance for your help!

Asked by Alban Kodra 1 week ago

Frequent Issues with Game Sites on Firefox

It looks like I couldn't access the page directly. However, you can still post a question related to game sites on the Mozilla Support forum. Here's a suggestion for your… (read more)

It looks like I couldn't access the page directly. However, you can still post a question related to game sites on the Mozilla Support forum. Here's a suggestion for your question:

Title: Issues with Loading Game Sites in Firefox

Question: Hi, I've been having trouble accessing various game sites using Firefox. Some sites don't load properly, and others are extremely slow or crash the browser. I've tried clearing my cache and disabling extensions, but the problem persists. Is there a specific setting or update I need to adjust? Any advice on optimizing Firefox for gaming would be appreciated. Thanks!

Asked by Alban Kodra 1 week ago

Samsung Internet hijacks default browser

Samsung Galaxy S24 Ultra running latest Android update and latest Firefox update. I set Firefox as my default browser. I have un-installed all updates for Samsung Interne… (read more)

Samsung Galaxy S24 Ultra running latest Android update and latest Firefox update. I set Firefox as my default browser. I have un-installed all updates for Samsung Internet and removed all permissions for it. Disabling it is greyed out. Some apps that I use have links to websites. Too frequently, when I go to one of those links, the intro screen for Samsung Internet opens. Then, when I look at the settings in Firefox it is no longer set as the default. Then I set Firefox to default and go to my phone settings to see that Firefox is selected as the default. If I open the previously mentioned app and choose the web link, Firefox will open. But somewhere along the way, the default changes back to Samsung Internet and it's a vicious circle. I have posted in a Samsung forum but haven't gotten a reply that solved the problem. Please help. Thanks Mike

Asked by Mike J 1 week ago

Last reply by Mike J 1 week ago

Cannot share links to Google Messages

I am not able to share website links to Google Messages using Firefox Nightly for Android, version 127.0a1 (Build #2016020495). Steps to reproduce: open email message, t… (read more)

I am not able to share website links to Google Messages using Firefox Nightly for Android, version 127.0a1 (Build #2016020495).

Steps to reproduce: open email message, tap on a link, once the link opens in the Powered by Firefox Nightly screen I tap on the sharing icon, select Google Messages, Google Messages opens but the link address is not pasted on the compose message box. Trying to manually copying and pasting the link has the same result. The only way to be able to share the link is to open the link in Firefox Nightly (the full browser) and then share it.

This happens on a Google Pixel 8 Pro using the latest Android 14 version with related updates.

Asked by Guatiao 6 days ago

Last reply by Paul 6 days ago

How Can I get Tab Like Desktop PC (Like Image)

Hello Expert, I need android Tab like Desktop. I found this feature in older version Firefox that is 68.0.0. But I want it in New updated Firefox. Please see the image… (read more)

Hello Expert, I need android Tab like Desktop. I found this feature in older version Firefox that is 68.0.0. But I want it in New updated Firefox.

Please see the image that is Firefox 68.00 android version.

Asked by Mizan Rahman (Mizan) 6 days ago

Last reply by TyDraniu 6 days ago